We need dedicated, friendly and client centered support team members to assist with email processing, inbound and outbound client calls.
- Email management. Much of our client engagement happens via email. We have a step by step process we take clients through.
For example, once they email us they have completed step one, we email them step two. This process needs to be understood and closely managed.
- Outbound calling to clients to assist them to move to next step or proactively follow up
No hard accent please.preference will be given to Native English Speakers .All the candidates are requested to submit a short 2-3 minutes voice sample..
- Inbound calling. When clients have a question they will often times call in. You must be available to take those calls live and answer questions or escalate to a manager
- Other miscellaneous tasks that can be performed online
People who have any one of the below mention Qualities can apply .
1 year experienced working as a freelancer under following cattagories ,
Sales & Marketing
Accounting & Bookkeeping
Skills: leadership, english, marketing