Forex Trading Phone Support Agent
Closed - This job posting has been filled and work has been completed.
You will be working with one of the leading companies in online
marketing of financial services and one of the best sales teams in the
Duties will include:
- Providing first-class support to international clients.
- Explaining the platform and binary options to clients in an engaging
and simple way
- Updating of the client base to ensure accurate client information
and contact details
- Maintenance of support emails and phone calls
The role will also involve educating and keeping traders informed on
the most recent market moves and promoting the services our client
Working hours will be mostly European timezone business hours but
being a telecommute / work from home position hours be a function of
client and business needs
Qualifications the candidate must have ("NEEDS TO HAVE"):
- 1 - 2 years’ experience within the Forex or Binary Options industry
- Excellent telephone manner.
- Attention to detail and accuracy.
- Self-discipline to work from home and manage their own workload.
- Pro-active approach to process improvement
- Maintaining contact with clients to ensure high levels of Client Satisfaction.
- Demonstrating ability to interact and cooperate with all company employees.
Fluency in English is a must.
A second major European language would be beneficial in this role
If you are one of our ideal candidates, let’s talk about how to make
this the perfect job for you.
Please note that due to the high volume of applications we receive,
only shortlisted candidates will be responded to.