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We offer different manpower services like Virtual Assistants, Lead Gen/Data Entry and most especially Call Center Services. Guaranteed as well that all the contractors we have are fully trained and equipped with the knowledge they will need in order for them to perform the task at their best. We do business with great results!
*To give the best quality service and demonstrate the competence that satisfies the interest of the company/clients.
Cold calling is a form of telemarketing, a method of direct marketing. Telemarketers are employed by various companies to place calls to solicit customers. This is referred to as cold calling. When placing calls, the telemarketer introduces new products or services to potential customers and initiates the sale of a product or service.
Duties and Responsibilities
A telemarketer generally works inside an office or may have the option of telecommuting from a home office. Generally, calls are placed during the day or early evening hours during the weekdays. A list of potential customers or previous customers is usually given to the telemarketer. The telemarketer is then given a call script to follow to assist in introducing and selling the product or service. The telemarketer follows the script, answers any questions and attempts to either set up an appointment or close the sale on the telephone.
Skills and Abilities
A telemarketer must possess strong communication skills and the ability to negotiate effectively. A pleasant phone voice is also essential as well as possessing strong sales skills.
Many types of businesses use telemarketers to place cold calls as a form of obtaining new customers and introducing products or services.
Employers use a variety of titles when hiring people to place cold calls. Some of the titles include sales representative, telemarketer, sales agent and telephone representative.
Lead generation is a marketing term used, often in Internet marketing, to describe the generation of consumer interest or inquiry into products or services of a business. Leads can be generated for a variety of purposes; for example: list building, e-newsletter list acquisition or for winning customers. There are many tactical methods for generating leads. These methods typically fall under the umbrella of advertising, but may also include non-paid sources such as organic search engine results or referrals from existing customers. Businesses strive to generate 'quality' leads. Quality is usually determined by the propensity of the inquirer to take the next action towards a purchase.
What is appointment setting? It is about identifying prospects and then setting an appointment with him where your sales or marketing professionals can meet him personally.
You can find plenty of organizations offering appointment setting services. You would need to give them a list of prospects and they will set an appointment with them for your sales and marketing people to meet personally. However, the truth of the process is far from what is generally believed and before contracting a consultant offering appointment setting services, you probably need to evaluate, "does this process actually lead to better sales performance?"
A lot of times appointment setting has turned out to be a misnomer, because a lot of appointment setting service providers would simply start calling up your prospects without even having a true knowledge of what your company is offering and why the prospect would be interested in setting up an appointment. It happens in plenty of occasions that prospects agree for your sales professionals to meet, but many of the meetings do not end up bearing any fruit...interestingly, and some prospects even may not recall setting the appointment in the first place. Such unqualified appointments definitely add cost.
To make the most out of any appointment setting, you should ideally contract a company to whom you do not simply outsource your appointment setting services but one who provides sales solutions. Such a company would fill client forecasts and set important appointments, not halfhearted meetings. You should also make sure that their expert sales and marketing professionals can deliver the opportunities you would need to increase sales leads, correctly cover client markets, and add predictability and surety to prospecting.