Short project to update documentation for a fairly simple product
We are looking for a Technical Writer to edit and expand the technical documentation for a small utility product.
The product creates XML sitemaps (see http://www.sitemaps.org/ for definition).
The target user is a system administrator, so this will be fairly technical writing.
The existing documentation is in Word, and needs to be updated for a new version that includes a new interface and number of enhanced features. It has been built in C# / .NET and includes an executable.
We want to output the documentation ultimately as a single-source project for in-application Help and also exported as a PDF to include with the ZIP file for new customers.
What tools or best practices that you have used before for authoring technical documentation?
What do you need from us to create successful documentation?
What is your availability?
Please start your response with answers to these questions.