ANZ is an International Contact Center and we are …
ANZ is an International Contact Center and we are head quartered in Sweden with operational facilities and offices in 3+ global locations and is rapidly emerging as a trend setter in the BPO space. ANZ with its deep industry knowledge, process expertise and scale experience provides innovative and cost-effective outsourcing solutions as per our clients needs. We have extensive experience in running a variety of projects for clients in Australia, UK, Europe & USA. What we take very seriously are the English Accents, skills and experience level in all of our agents for customer support, technical support, 24 hour helpdesk and virtual assistants! We do pick and invest in fresh graduates, but only the best of the best!
Our agents are able to achieve higher results then our western counterparts. This is thanks to the mix of; Minimum 3 years of experience, Superb English Accent, Motivation and Drive!
We are an established international outsourcing firm, providing inbound/outbound Teleservices, Help Desk, Customer Relations Management and Order Taking services, Virtual Assistance & Administrative Support globally since 2001. We have exceptional skills in Customer Care, Telemarketing, Date Entry, Transcription, Market Research/Surveys and Technical Support Services.
We hear of people in the US constantly getting frustrated with their interaction with call centers in India and Pakistan.
We do outsourcing for clients worldwide. What makes us different is that we do outsourcing for very visible big name clients because of our service. We always have an equity owner running the office 24 /7; that way, when there is an issue or a problem, an equity owner sets it right.
We train our agents on:
Customer Service and Telephone Skills,
Americanization and Cultural Orientation,
Accent Reduction and
Typing and data capturing Skills.
We make and receive calls from the US, and people we speak with never know we are not calling from Within the US.
We are expert in handling Shopping carts, CRM systems, Merchant Accounts, Membership Sites, Project Management Tools like Basecamp and Central Desktop and Fulfillment systems like those of mimeo, USPS and Amazon's seller central systems.
We have a portfolio of strong clients such as:
healthywealthynwise.com, a top web publishing business
Thehealingcodes.com by Dr. Alex Loyd Services, LLC,
Sponsera, operator of various Internet advertising websites with almost 250 clients
We have a very rigorous recruitment and Training Program. All the people in our team have a minimum Undergraduate Degree, while we have MBAs, Engineers and Accountants as well. We work very hard and deliver Results
while we are new on ODesk, we are not new in business. see one of our profile "anz786.elance.com" We have done over $350,000 worth of Business and have Ranking level 10 and 5 star Ratings from our Clients.
Contact us for More information.
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