Write an employee customer service policy / instruction manual 4 ecomm co.
Hi! We need someone with experience in writing policy/employee/customer service/software instruction manual. We're not looking for just text, but something with screen shots and graphics to illustrate work flow. We'll probably want the finished product in pdf format.
1. Merged Instructions for using three Ecommerce softwares that work together
2. Customer service email templates
3. Customer service policies
Must have experience in doing this kind of project, and be prepared to provide examples of prior work. We want something that will help our team provide the best customer service possible.
We'll also keep you on this job for periodic updates.
Thanks in advance for your application!