Seeking for a challenging positionin the field of Information and Communication Technology to enhance my qualifications, skills and gain more professional experience.
Willing to give total support with the experience and capabilities I have for the development of my company to achieve its goals and create mutual benefits.
Installing and configuring computer systems.
HP SM ‘HP Service manager’:
- Dealing with all modules: Service Desk, Incident management,
Problem management, Change management, Configuration
- Performing daily, weekly, and monthly maintenance and backup.
HP CA ‘HP Client Automation’:
- Daily system review, update, deploy, remote and Asset tracking.
Monitoring and maintaining computer systems and networks.
Exchange Server 2007 management.
Troubleshooting system and network problems and diagnosing and solving hardware/software faults.
Running network applications to support systems and users.
Supporting new applications.
Setup and configuring of desktops and servers.
Supporting of local network and domain accounts.
Managing several open cases at one time.
Rapidly establishing a good working relationship with other professionals (e.g., contract businesses) in order to make necessary repairs.
Testing and evaluating new technology.