Open VBX / Twilo specialist

Closed - This job posting has been filled and work has been completed.

Job Description

We have recently setup Twilio and Open VBX on an Amazon EC2 instance for our Australian company cloud call centre.

We have approximately 20 agents and have configured a call flow.
The call flow is working great.

I am looking for a specialist to go over our implementation to ensure the setup is correct.

Also help with the following is required:

- recording/transcribing of calls
- customisation of applets
- transfer of calls
- reporting
- trouble shooting new users. example: deletion and then re-adding of users, welcome email delivery for password generation

Only specialist at Open VBX/ Twilio should apply

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