The business is an online gaming site, the rules, regulations and policies are very simple. Below are some of the services I would like to see offered:
1. 24 hour phone customer support
2. 1800 Number
3. English and Spanish capabilities
4. Email Customer Support
5. Clear and concise customer representatives
6. Some of the calls should be recorded so I can run quality checks
7. Customer Service reps should be very knowledgeable about the company
8. Other customer service needs
This list is not exhaustive, so additional services or input are welcomed. All proposals are welcomed.
This service will need to be active in roughly the next 4-6 weeks and last for years for the right candidate.
Thank you in advance.
NOTE: PLEASE PROVIDE YOUR VOICE RECORDING SAMPLES OTHER WISE YOUR APPLICATION WILL BE AUTOMATICALLY REJECTED.
Skills: gaming, english
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- Fixed-Price – CSR Needed for Live Chat, Email & Phone 40-54hrs/week