Per-Minute Phone Answering

Per-Minute Phone Answering


Job Description

A nonprofit private school needs help answering the phones. We are looking for a grandmotherly type who will be kind to our parents.

Hours are sporadic 7:30 AM - 6 PM MF. It's ok if you miss a call because you are on the line for another company, as long as you call back within 3 minutes.

You will be responsible for using a script to answer calls. 99% of callers have the exact same questions, which you will answer from our FAQ. Afterwards, you will email the notes about the call to a specified email address. If the caller requests an interview, you would log into booking software and place it on the calendar.

You may also be given outbound calls, which are usually follow-ups to parents who have emailed in asking for a phone call.

$2.80 per call up to four minutes. No calls should last longer than 4 minutes; most are about 2.5 minutes long.