Customer Service Agent

Customer Service Agent

Closed - This job posting has been filled and work has been completed.

Job Description

The job will include the following duties and responsibilities:

1) Communicating between client and resort to confirm client reservations.

2) Handling customer questions & concerns including cancellations

3) Making customer service follow-up calls after each new client acquisition

4) Selling upgrades including additional travel nights, room upgrades, additional traveler upgrade.

Spanish/English Representative Preferred. Sales experience a plus. Excellent customer service skills and impeccable organizational skills required.