Technical Support Phone Agent

Closed - This job posting has been filled and work has been completed.

Job Description

Supportchief.com is looking for agents to help give our customers the best service in the industry.

We help residential customers with there computer problems.

JOB DUTIES:
-Answer inbound calls and help solve customers problem.
-Call customers after we have completed a PC cleaning service to show the customer the work has been finished and done right.

JOB REQUIREMENTS:
-Fluent in English
-Understand the Windows Operating System.
-Dependable
-Hard Working
-Patience

If you are interested then please record yourself reading the script below and attach the recording in your application for this job. I won't even look at applications that don't have your recording.


SCRIPT
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I know exactly what is causing this problem Mary. I see this on a daily basis. Let’s look at a few windows on your computer together Mary so I can show you exactly how to prevent this problem from happening again in the future, okay?

The first thing I am going to show you is your processes. This is a list of all the programs that are currently running in the background of your computer right now. Have you ever seen this list before?

Don’t worry Mary, I am great at explaining this so that it is easy for everybody to understand. If you need me to repeat anything, please don’t hesitate to let me know.

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END OF SCRIPT

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