Customer Care Specialist

Customer Care Specialist

Closed - This job posting has been filled.

Job Description

************NO APPLICATION WILL BE CONSIDERED WITHOUT THIS************

Please include a voice sample in your application of a simulated interaction with a customer. Use any part of our FAQs as a sample: www.elderhelpers.org/faq. Pretend to be explaining the service to either a volunteer or an elder.

***************MAKE SURE TO READ ABOVE TO APPLY***************************

Immaculate American English with no accent is required. Extremely pleasant personality and love of people is also required.

We need someone to call volunteers to tell them about volunteer opportunities and report back to us when the opportunity as been filled, when someone is not reachable, as moved, or is refusing to volunteer.

We need a people person who knows how to smile on the phone and that is very "Americanized" in the way that our American customers would feel comfortable talking with you on the phone just like they were talking to an American.

If you think that you meet all of the requirements, please do not reply. If you know that you meet 100% of the requirements and can work under pressure, please do reply with a paragraph about your personality, personal situation and your professional background.

Thank you for taking the time to read this posting.