plesk on win - troubleshooting

Closed - This job posting has been filled and work has been completed.

Job Description

we have a hoster with a plesk Server running on win.
they have set the error-loggin for our user to a specific Directory, which the user can read (http-docs/error-logs), but they are not filled, and the user keeps getting
500-internal serverfailures, the reason is unclear, the same php-code does not generate such failures on other Hostings.

obviously, the Problem is above the abilities of my Providers.
and they wont let you remotly Access plesk, which i can understand.

so, what we Need is a few tips, where to look, and what to check, so i can help him (my Provider) help me(getting our solution to run).

if you are a plesk--on-win-Oldtimer, and feel this is your Job: please apply ;-)

this Job, most probably has many possible extensions in the future (if you are willing to).


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