Vicidial Setup -Phase 1

Closed - This job posting has been filled and work has been completed.

Job Description

Remote access login to pc that has putty installed via LOGMEIN.COM will be provided

phase one setup includes

1. set up will include 3 lines incoming via Magic Jack on a lenovo s20 Xeon 2.3ghz with 500 gig drive and 8 gig ram with either TDM800p digium card.

2. secure vici server (ip tables, firewall)

3. make sure server is optimized (eaccelerator etc..)

4.-Basic set up including: option menus(call attendant), music on hold, call transfer, voice mail, caller ID, ACD queue (including call blasting) will all be included. ***I would like to copy the same setup I have now, which is: MagicJack number-->Google Voice -->cell phones and land lines. We can start of with that, then add more features for the next phase.

-basic reporting will be included

- training will be included

After I get used to the setup, and have some work done on my website database, I can create a new project and we can continue the development on the system to be more robust.

***I am very concerned with voice quality: no echo, and good volume.****

I also want the setup to make sure there is no busy signal

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