We are seeking a customer service agent to perform the following tasks for 1-2 hours per day, Monday thru Friday.
The job involves emailing and sometimes calling customers. You must have the ability to speak english in a clear and understandable manner.
We also require quick typing skills and experience with wordpress, google, gmail, google drive and google calendar.
Strong organizational skills are a music. Typing speed must be over 70 WPM.
Experience in project management as a CSR representative is an asset.
You will also handle customer contracts and ensure they have completed various tasks in a timeline. At any given time you will be handling 100+ customers with roughly 50-100 emails per day.
We are seeking a permanent CSR to join our team. You must also be free for a regular skype meeting.
If you are interested in the job, please complete the tasks below and get in touch with us:
-Go to www.ewebmin.com and give me a short 200 word report on what the software does
-Write a sample email to a customer who hired a DJ for their wedding but was unhappy with the DJ because the DJ didn't play any of their requests. (50-100 words)
-Write a sample job advertisement, looking for reliable, young wedding DJs
Skills: english, typing, gmail, management, csr, email-support, customer-relations