Thank you for looking at this job opportunity. Before applying for this role please refer to the following as we would like to only receive applications from suitable individuals:
- The required skills are a minimum requirement, if you do not meet these minimum requirements please do not apply
- Individuals only, do not apply if you represent an agency
- The level of English required is very high as this role requires someone with excellent communication skills in English and we are an English speaking work environment.
- Please note this is a business development/account management role that requires positive people skills with excellent communication, this is not an online or telemarketing only role you will need to have very good experience managing customer accounts and liaising with other internal business teams to ensure the customers have a great experience and services are delivered.
Only suitable applicants that meet the full job description and requirements need apply.
Workload - May be full time for the right candidate
Business Development Officer
Position Directly Reports To
The role is suitable for a person with many years experience performing business development/account management duties, who is interested in working for a fast paced company that is rapidly growing. We are an established company but this is a brand new area/department for us so we will require someone with the right skill set and aptitude to be effective straight away. You will not be alone as you will be working closely with the CEO of the business and there will be company resources dedicated to making this happen. The successful applicant will be enthusiastic, show initiative and thrive on getting things done in an efficient and organised manner.
Region and Timezone Considerations - The initial target market will be Australia - Our company head office is based in Australia - As this is a business development role liaising with customers working in Australian business hours, the role will require the successful candidate to be available during a proportion of Australian Business hours.
Be pivotal in new business development for the company
Meet or exceed the sales targets set
Provide a friendly professional introduction of the company and its services to new clients
Provide superior customer service to existing clients
Liase and work well with other team members to ensure efficient timely quoting to clients and for hand over of new client projects to internal teams
Support Ad Hoc projects as required
Fluent English speaking skills (prefer little or neutral accent)
Fluent English writing skills to a professional business level
Sales strategy skills
Great relationship building skills
Ability to prepare quotations and handle all aspects of the sales process
Ability to take lead lists and cold call to introduce the company and its services
Work autonomously and self-manage work load
Be an excellent communicator
Commitment to superior customer service
Self-motivated, well organised and have a high attention to detail
Able to handle multiple tasks and prioritise those tasks
Professional, firm but polite, non-pushy approach to business development
Utilise software tools (CRM etc.) and resources at your disposal to achieve or exceed sales targets
Ability to liaise and work well in a team environment
Ability to interpret client requests and liaises with other team members to prepare quotes
Ability to write and prepare template documents, emails etc. for business development is required
Any marketing skills highly regarded
Any technical skills highly regards as we are a technology company and our services and clients are technical
Defining custom business development processes and implementing these processes
Ability to review existing processes you and your team are following and advise on ways to improve of these