Customer Service Expert Needed For Online Business

Closed - This job posting has been filled and work has been completed.

Job Description

I am looking for a permanent member to:
Answer the phone calls - must have EXCELLENT English, and a willingness to please the customer. My business is based on giving the customer a great, friendly, happy experience.
Reply to emails and ebay queries. You must have excellent grammas, no spelling mistakes, or missing punctuation.
Handle the online chat.
You must be easy to train, and have excellent attetnion to detail. The business is men's shoes online, so you will recieve training, and be handling queries such as freight times, where is my order, what is my size, can I get a refund etc....
The times are SYDNEY AUSTRALIA time:
Monday - Friday
10am - 3pm
During quiet times, it is preferred if the successful candidate can bring other skills, maybe SEO.