Customer Service Agent Needed

Customer Service Agent Needed


Job Description

We are seeking a customer service agent to perform the following tasks for 1 hour per day, Monday thru Friday.

-Email our customers their contracts and ensure they are signed immediately after they sign up with us
-Ensure our customers invoices are paid in a timely manner and send reminders
-Call customers to remind them about outstanding invoices and contracts regularly
-Track events and update customer files
-Remind team members of upcoming events
-Manage our customer service pipeline ensuring all files are up to date
-Responding to any customer questions
-Answering customer emails daily and ensuring customers complete tasks based on a preset timeline in each client's file

Skills: typing, english