Sugestion about Service Desk Tool - Can be similar Zendesk
I Need only a good suggestion for a Help Desk. My Company is a Service IT Provider.
We use zendesk.com, is a Good tool but don't work fine for Company With Service Desk.
I Need extract reports about jobs dones by my tech guys. And get Dashboard in tool.
I need bill the total time for tickes, that contains Start time and finish time.
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