Amazon/eBay/Website Customer Service & Other functions - VA
We are in need of someone or a team that knows how to :
Take care of Returns/RMA's with customers and Suppliers.
Follow up with customers and suppliers that have questions or Issues with their orders.
Confirm Tracking numbers for orders.
Input Amazon and Ebay orders via our various suppliers channels (Over 10).
Cancel orders that are not in stock.
Keep record of all sales and Customer issues/returns.
This is a Full time position including weekends.
Ideally looking for a a group of people that can split the time and back each other up when someone is out.
You need to be able to speak perfect English! Your contact with our customers and Suppliers might be the only contact they have with us so it needs to be quick, professional and helpful.
High level of excel is needed for record keeping of everything.
Please apply with previous experience.
Skills: amazon, ebay