Configuring Time Capsule for Polycom RealPresence Mobile

Configuring Time Capsule for Polycom RealPresence Mobile


Job Description

I am trying to connect an ipad to a Polycom teleconference system through a home wifi network. We can send audio/video but cannot receive it. We have diagnosed this as a router problem as we can connect via ethernet to the cable modem (router is bypassed). My iphone can also connect via cellular network (not home wifi network)

The router is an Apple Time Capsule 802.11 4th Generation, version 7.6.4

I can send pictures of the time capsule settings and have a PDF of the Polycom config settings.

Here is the the link to the polycom app we are tying to configure:

Please let me know if this is something you can fix.

SKILLS NEEDED: Integrating Polycom RealPresence Mobile with the Polycom infrastructure requires knowledge of video conferencing standards and networking.You should also understand DNS, Active Directory, and Firewalls.

Looking to get this done ASAP

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