Bi-Lingual Spanish to English Phone Support - part time afternoon hours PST
The contractor hired for this job is asked to answer phones and set up appointments from incoming calls Monday through Friday between the hours of 8 am to 12 pm (PST). Presently receive at most 3-4 calls during this time frame.
We primarily need someone to answer the phone while providing company information to the caller and take notes on the type of home care they need for their loved ones. Our company provides resources to families looking to acquire home care, therefore, taking callers information and setting up appointments is essential.
We ask for considerate and professional communication skills, proper usage of verbal and written English and Spanish. Due to the nature of our business, the hired contractor must present a calm and nurturing demeanor, since most of our callers are handling stressful health and home care decisions regarding their family loved one. Other than phone support not much if any back office work will be required. Don't believe in giving out busy work. If its a slow day go out but take your cell phone with you type of job.
Really looking for a monthly rate and the lowest bid of course will most likely get hired on.
Thank you in advance for your interest in this job posting.