Salesforce Custom Lookup Object

Closed - This job posting has been filled and work has been completed.

Job Description

Build a custom object within SalesForce that does a live lookup to a Helpspot Support Ticketing System instance. Use the contact email addresses attached to a SalesForce account object to pass them to the Helpspot API to retrieve related Helpspot tickets in a list view when either viewing a Account or Contact within Salesforce. Provide a detail view into each individual ticket with all details and custom fields. Add the ability to create a Helpspot ticket from directly within SalesForce.

Helpspot API Documentation: http://www.helpspot.com/helpdesk/index.php?pg=kb.page&id=161

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Skills: salesforce.com, apex