Inbound & Outbound Customer Service Representative

Inbound & Outbound Customer Service Representative

Cancelled

Job Description

**Must have fantastic sounding English and the requirements below**

**PLEASE ATTACH A 30 SECOND AUDIO FILE AUDITION OF YOUR VOICE TO THIS APPLICATION OR THE APPLICATION WILL BE DECLINED**

We are a USA based company looking to hire a phone representative that will be able to take inbound information & order calls for our dental product we sell and a small amount would be outbound calls to already interested customers and also provide live chat website support.

This position would be for someone dedicated to us Monday through Friday from 1 PM to 9:30 PM Eastern Time USA with one 30 min unpaid break per shift. So a total of 40 hours paid total/week. The pay would be hourly. We would start with a two week trial and if you are approved at the end of the two weeks we will continue employment with us.

We will provide all the needed information FAQ's and scripting about our product/services. The job will be for 8.5 hours a day with a 30 minute unpaid lunch break (so 8 hours work per day or 40 hours paid). We will provide the VOIP software to send a receive calls however you must have high speed hard wired (no wireless) internet and high quality usb microphone.

**Again, internet MUST be fast, we will do testing**

Requirements:
Speak fluent English. **very important**
Quiet work environment
Excited and passionate about our product/services
Dedicated to work the above said hours for us only
Must be able to report to work on time **IMPORTANT**
2 years minimum inbound call center experience
Be able to multitask
Hard wired High speed internet (no wireless), Skype (so we can have meetings)
All applicants will be subject to an Internet connection speed test during interview.
Microphone

Benefits:
6 month performance evaluation which may result in a raise.
One week paid vacation after 1 year employment.
Paid major USA holidays after 90 days employment.

**Please include a 30 second audio audition file with this application**
**We will do two rounds of skype interviews with the potential candidates**

Job Tasks:
40% Inbound Calls (place orders via our website and give information)
60% Outbound Calls (follow up with missed customer calls to give information)

**PLEASE ATTACH A 30 SECOND AUDIO FILE AUDITION OF YOUR VOICE TO THIS APPLICATION**

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