search not working on MS exchange 2010 server

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Job Description

I have a MS exchange 2010 server with SP2 and the search function is not working in owa and outlook for many users.
Cannot figure out what is going on with it.

can give you RDP access to the server

also have a separate issue that I have to manually start the information store and other services every time the server reboots even though they are set to start automatically. The server needs some attention to get everything working as quickly and reliably as possible.

Will want to get advice and suggestions on any improvements that can be made to how it is setup.