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Linda Matos

Linda Matos

Customer Service/Appointment Setter

United States - Last active: 1 month ago - Tests: 4

I have over 20 years of experience in the customer service/sales field as a call center specialist. Achieved top producer in sales for your Travel Biz in 2009. Worked with At&t wireless services where I started out as a customer service representative moved up to retention department where my retention rate was very high and advance into technical support as well. I have worked in several fields from customer service to sales, appointment setter, telesales, cold calling, to appointment scheduler for doctors and other companies. I now work from home part-time with STS Capital Ventures as a setter. With my wide variety of experience and expertise I believe I would be a great candidate to work for your company. I am also bilingual English and Spanish. I have a deep passion in helping people in providing the best customer service/sales or in whatever field I work in. I'm self-Motivated, welcome change and challenges and strive to be the best in all I do.

$40.00 /hr
287 hours
5.00
Felipe Schenone

Felipe Schenone

MediaWiki developer

Argentina - Last active: 7 days ago - Tests: 2 - Portfolio: 8

MediaWiki installations, configurations, updates, backups, migrations, skins, templates, extensions, repairs, hacks, anything. I'm a self-taught web developer, specialised in MediaWiki. I've developed many MediaWiki extensions, several skins and some core code. I also got a grant to participate in the international MediaWiki programming marathon of 2013, in Amsterdam. See my portfolio and my work history for proof of my previous work. Besides being a developer, I also contribute to Wikipedia since 2008. Having made thousands of edits, I know the user experience well, including the general wiki way and culture. MediaWiki and wikis are more than a job to me, and that will show in the final product I deliver.

$40.00 /hr
117 hours
4.97
Jules B.

Jules B.

MS Access developer and troubleshooter

United States - Last active: 3 days ago - Tests: 6 - Portfolio: 3

Look no further for an MS Access expert. I'll quickly understand your needs and deliver a powerful, intuitive solution. Stuck on a frustrating problem? I'll fix it--just read my reviews! Sure, those $12/hour offshore programmers are tempting, but we all know: you get what you pay for. I'll complete your project quickly and efficiently, and I'll still be here in 6 months--or 2 years--when you need a minor update. I've developed several enterprise Access solutions from customer specifications, converted and enhanced legacy systems, and written feature-rich, complex reports. In 15 years of experience, there is very little I have not done in Access! VBA, query writing, complex reports, interface design, import/export, interoperability: bring it on. Have you seen my Odesk test scores and reviews? Customers love working with me because I quickly understand their needs, and I speak to them in plain English instead of dazzling them with techno-babble. In my career I've linked MS Access to several ODBC back-ends, including health data systems, and of course every version of SQL. Shortly after Access 2007 was released, I was the first person to notify Microsoft of two bugs. I had to devise my own clever workaround until they released SP1. I look forward to speaking with you (from my U.S. landline telephone, or Skype...my name with a dot between) soon. Thanks, Jules

$125.00 /hr
1,252 hours
4.98
Carlos Valdes

Carlos Valdes

Server Infrastructure / Application & Desktop Virt...

Mexico - Last active: 1 day ago - Tests: 9

- To assist any company to successfully discover, develop and implement their talent with the talents and knowledge that I've been blessed.. - To educate and help our valuable customers to take the wisest choise for their investment, and lead them to be succesful. - To succesfully impact the life of anyone who come into my life, applying the right foundations: Trust, Responsibility and Integrity, and fulfill the purpose and destiny for what I've been created for. AREAS OF EXPERTISE - Leadership Skills - Oral & Written Communications - Time Management - Detail Oriented - Critical Thinking - Customer Relations - Staff/Client Training & Mentoring - Multitasking - System Integration - Server Engineering - Network Administration - Monitoring Results - Strategic Planning - Resource Optimization - System Analysis, Redesign & Testing - Application System Development - Software Quality Assurance SKILLS * Knowledgeable on Infrastructure and Networking technologies that include solutions based on Microsoft, Citrix, Altiris, VMware, Novell, and Linux products. * Database administration * Software QA & Testing experience (2.5 years) * System Testing, Design, and Programming skills with languages like Java, .NET VB/C#, Ruby, php and python. * Project Management Skills * Basic skills on Ethical Hacking and Penetration Testing - IT Training (Microsoft, Citrix and VMware)

$30.00 /hr
167 hours
5.00
Andrei Nartea

Andrei Nartea

PHP, jQuery, MySQL, HTML, XML,Google API

Moldova - Last active: 30 days ago - Tests: 9 - Portfolio: 2

I have lot of experience in web developing. Advanced in PHP,MySQL jQuery, HTML,XML, Windows OS (see my tests).I do all the work in time and I meet all the project requirements. If you need a disciplined worker that can do good work in strict terms of time - I'm the person you are looking for.

$50.00 /hr
127 hours
5.00
Kari Busard

Kari Busard

Professional Instructional Designer and Training F...

United States - Last active: 5 days ago - Tests: 3 - Portfolio: 4

The combination of my education and experience is a solid foundation for a position within Instructional Design (ID). Having completed a BS and MS in Instructional Design, I have a strong foundation of ID methodology, theory, and design principles. I have over 3 years working experience within higher education as an Instructional Designer and educator, in addition to my time learning through higher education. My roles have ranged from my work with The Center for the Application of Information Technologies at Western Illinois University as an Instructional Designer meeting with faculty and building online educational systems, to teaching undergraduate students technology within the classroom, to developing online and classroom training and professional development materials for East Carolina University Office of Grants and Contracts. I also have corporate training development experience with UnitedHealthcare and Manic Media Group, INC, based in Washington D.C.. Within those two positions I managed multiple projects and assumed a lead designer role. I was tasked with implementing best practices, solid design work, and suggesting appropriate design methods while remaining innovative. Within Instructional Design, I am a multipurpose tool. I excel at front-end analysis, developing the foundation for design and development through the ADDIE model, evaluation and measurement, and overall client relations. Furthermore, as a creative individual, I also excel at storyboarding, multimedia development, photography, and various design software programs, such as the Adobe Creative Suite and Microsoft Office. I have intermediate to proficient skills with most technologies used in this fiend, to include BlackBoard, Lectora, and Camtasia. Being able to design and develop instructional materials and systems with outstanding design and visual principles, and developing full working instructional design systems that are rich with analysis and instructional design theory, I feel I am a perfect candidate for this position. Furthermore, my written and verbal communication skills are superb, and allow me to navigate a variety of conversations and situations. Having been a non-traditional student, I also understand the demands and needs of online learning students from the viewpoints of the University, the Faculty, and the student alike.

$34.00 /hr
429 hours
5.00
Michael Sullivan

Michael Sullivan

Corporate and Intellectual Property Attorney

United States - Last active: 18 days ago - Tests: 2

I am an experienced attorney who has negotiated hundreds of contracts and helped individuals resolve a variety of disputes. I will work quickly to resolve your issue, respond promptly to your communications, and explain the law using plain language. I can assist you with any legal matter, but most of my experience is in business and intellectual property law. My practice is focused on such issues as contracts, startups, business sales, venture capital, patents, trademarks, copyrights, and intellectual property litigation. My clients have ranged from leading companies such as Microsoft to family businesses and individuals. Prior to starting my own firm, I practiced at the leading law firm Simpson Thacher & Bartlett and graduated from Duke University School of Law. I am licensed in California and with the Patent and Trademark Office.

$150.00 /hr
54 hours
5.00
Phillip L.

Phillip L.

Antenna Design/Modeling/Analysis/Measurement Syste...

United States - Last active: 6 days ago - Tests: 3 - Portfolio: 14

I'm interested in all aspects of antenna design and integration from conception to testing of the installed product, including antenna measurement system design and implementation, hardware integration, and development of test, measurement, and analysis software. I have over 25 years of corporate experience in electromagnetic theory and design including field theory, and antenna and RF design. My technical background includes o Ten years experience in electromagnetic modeling and development using FEKO o Proficient developing electromagnetic aircraft models using CAD tools such as FEMAP and CADFEKO o Hardware design, fabrication, test, implementation and integration of antennas o RF signal processing, FFT analysis, RWR AOA error analysis RF compatibility studies as well as the development of coupling and RF cosite compatibility analysis tools o Link margin analysis and studies between air and ground stations o Shielding effectiveness and lightning effects analysis and modeling o Coupling and multipath measurements, studies, and analysis o Design, development, and integration of automated RF and antenna test systems including positioner control, and multi-channel data acquisition using PNA analyzers o Proficient in the development of data acquisition and analysis software using Visual Studio.net Applications have included o Large aircraft antenna, and RF component system integration o Antenna and radome design and modeling o FEKO analysis including aircraft CAD model development, employment of various modeling techniques, and consulting/ mentoring o Cosite analysis including the compatibility between systems on a platform, knowledge of the techniques to minimize system-to-system interference, and consulting/ mentoring o Developing specifications, statement of work, and managing the technical aspects for subcontracted component suppliers o Application and testing with basic passive microwave components including but not limited to antennas, transmission lines, filters, isolators, and switches o Application and testing with active microwave components; primarily amplifiers, receivers and transmitters o Design, fabrication, testing and integration of military antenna systems and RF components o Antenna performance improvement by designing, testing, recommending and implementing solutions Since leaving the corporate world, I have enjoyed programing and other analytical challenges in other areas of application including electronic design, education, and finance.

$40.00 /hr
447 hours
5.00
Tyler W.

Tyler W.

Graphic Artist

Canada - Last active: 3 days ago - Tests: 2 - Portfolio: 3

Born and raised in the province of British Columbia, Canada. I have been a freelance graphic artist for approximately 11 years. My primary focus has been in logo design and brand/identity development. I have always been intrigued by the artistic world but my logical brain is also very strong and drives me to play with numbers to no end. These two personality traits are why I have always felt at home in the world of design. Whether it's colours and tint percentages, to shapes and letterforms in ratios and fractions and calculating the negative space in between. The constant equations between form and function. That's the process.

$30.00 /hr
286 hours
4.88
Swati P.

Swati P.

Expert Business Analyst, CBAP, BA Trainer, Process...

India - Last active: 6 days ago - Tests: 13 - Portfolio: 10

Seasoned Business Analyst, Business Analysis Trainer/Mentor and Process/BPM Consultant with extensive IT/Business experience across global clients (of varied size and industries). Experience of working across many parts and cultures across the globe such as the India, U.S., U.K., Germany, Australia. Experience of training in Business Analysis and CBAP preparation across individual or small batches from the US, UK. Also have experience of training large size batches from multinational management consultancy and technology services. Proud to be Certified Business Analysis Professional™ (CBAP®) and happy to be ODesk endorsed as Top Rated Consultant. My objective is to continue excelling as Senior Business Analyst/Consultant while adding value to my clients during various phases of a project such as: • Extensive interaction with key stakeholders like users, senior leaders and vendor representatives. • Keeping tabs on governance/quality of organization-wide RFPs/requirements from various application domains, while functioning as the lead on requirements management process team • Active participation and contribution in stream leader meetings • Planning and actively participating in various workshops on solution concepts, scope, requirements analysis and detailed level functional requirements, gap analysis and design • BPA (Business Process Analysis) and improvement. Creation of As-Is end-to-end process maps highlighting the key processes, data(domain) models, rules and improvement opportunities • Creation of extensive documentation of requirements (new/enhancements) in the form of data and business process models, dashboard designs, use cases, user interface models (wireframes/mock-ups) or screen definitions, worksheets containing critical information like user groups and performance requirements • Assisting IT staff (including outsourced teams) in technical design, testing strategy, test case reviews/testing/QA. Creation of acceptance tests on behalf of business teams • Active participation in overall project planning, status tracking, document control, traceability and post closure activities • Extensive QA/testing and reviews of partner integration B2B transactions (data) to ensure those are per specs • Creating Message Implementation Guides (MIGs) for various interfaces including critical business processes related to Advance Shipment Notice (ASN/ 3B2) and Milestone updates (3B3)s • Designing client specific BPM Methodology based on industry best practices • Training and mentoring in the area of Business Analysis, CBAP-CCBA exam preparation, BPM/BRMS, Quality guidelines and process expertise. Successfully trained batches in the US, Canada and India • Member of Business Process and Data CoE (Centre of Excellence) team for a top tier client’s eBusiness team Professional Highlights: • Over the past 17 years , I have worked in all stages of SDLC, using different methodologies such as waterfall, agile, incremental. During all these years, I have contributed in wide variety of engagements as Business Analyst. I have in depth knowledge of BABOK framework. • I have specialized expertise in process improvement areas such as Business Process management Systems(BPMS), Business Activity Monitoring (BAM), Business Rules management Systems (BRMS), EAI and B2B based integrations. • I have worked with several US, UK and Australia based MNCs (such as Motorola, Genworth Financial, Capital One, British Telecom to name a few) on various IT engagements. While building my career expertise, I have lived and worked in India, U.S., Australia, U.K. and in Germany. As part of my odesk based consulting I have worked with several diversified clients located across U.S. Canada, Australia, Sweden and Dubai. • I have wide variety of business domain experience such as end to end Supply Chain, Trading, Insurance, Risk, Telecom, Performance Monitoring, in general web based systems, and ERP processes related to Sales, Inventory, Purchase and Logistics. I have also worked in the same role with small scale businesses as well, plus I have experience creating a small b2C online business setup. • Come from very strong technical and engineering background. Primary specialties include cloud computing, SOA and web-services, J2EE, client-server, .NET • I am certified NLP Practitioner from Australia and have skills to train/coach on the same as well. • Last but not the least- I have worked with global teams in completely remote model or partly remote model successfully for almost 5 years altogether. I have managed to do so successfully with regular communication and sharing updates, using remote access tools such as VPN, skype, teamviewer, GotoMeeting, WebEx along with appropriate preparation for the meetings and presentations. And yes, of course with help of great teams I have worked with.

$38.00 /hr
1,700 hours
4.99