HELLO I would like to invite you to improve your cost leadership in the market by taking out unnecessary labor expenses. With my virtual assistance services, you can have your secretarial, clerical and administrative work in an office with the least expense as these can be effectively done remotely.As a productive member of an organization I would deliver my expertise with honesty, commitment and hard work. PROFILE A gifted Virtual Assistant and Customer Service Representative with over 10 years experience in performing office support duties which involve providing information to the public, receiving payments, addressing customer complaints, preparing and maintaining records within the finance department, and performing other duties as required. Has strong leadership in customer service, employee training, and communication. Primary focus includes technical procedures, research/operations analysis, and quality methods. Appreciated for solving difficult problems efficiently and quickly. Cool-under-fire approach to achieving the work. Professional, easygoing team player committed to goals of the organization. Exceptional Work Skills Include But Are Not Limited To: 1. Replying to emails; 2. Conduct of research; 3. Organizing schedule; 4. Live chat operator; 5. And secretarial functions such as – 1. Resolve customer query; 2. Research solution for customer issues; 3. Take care of service contract renewals and changes; 4. Process order and order validation and price checking; 5. Validate commission details; 6. Check terms and conditions of contracts; 7. Receive orders 8. Shipping 9. Take care of service operations SUMMARY OF QUALIFICATIONS More than five years experience in: • Excellent knowledge of modern office practices and procedures; correct spelling, punctuation and grammatical usage. • Sound knowledge of basic business arithmetic; techniques and methods of using standard word processing, spreadsheet, database and other office software and equipment. • Uncommon knowledge of practices and procedures related to the accounting for cash receipts and the maintenance of revenue accounts. • Great knowledge of the procedures of a City government. • Profound skill in using spreadsheets and word processing software packages, organizing data and materials, and preparing reports and documents and in entering data accurately and efficiently. • Immense ability to type accurately at a rate of 40 w.p.m.; use 10-key calculator by touch; interact tactfully and effectively with members of the public, co-workers and managers. • Strong ability to interpret, apply and explain applicable codes, ordinances, policies and procedures; research information and solve customer service problems. • Exceptional ability to enter data accurately and efficiently into appropriate data system; make accurate arithmetic calculations and maintain accurate records and files. • Proven ability to receive cash and make change; balance cash and receipts and maintain accurate financial records and documentation. • Uncommon ability to understand and carry out written and oral instructions; perform detailed clerical work and maintain attention to detail despite frequent interruptions. • Immense ability to establish and maintain effective working relationships with those contacted in the course of the work. Exceptional Work skills Include but are not limited to: •Identifying, researching, and resolving customer issues using the computer system. •Follow-up on customer inquires not immediately resolved. •Completing call logs and reports. •Researching billing issues. •Researching misapplied payments. •Recognizing, document and alert the supervisor of trends in customer calls. •Recommending process improvements. •Other duties as assigned.COMPUTER SKILLS DEVELOPED PROFICIENCES: •Windows •Client Service Management •Exchange, Outlook, Netscape •MS Office Word, Excel •TSO, VTAM, CICS, JCL •DEC VAX/VMS, OSS 2000 •Security Clearances : NATO TS , COMSEC TS •Familiar with SORD and BOSS Siebel/Remedy Databases LANGUAGES English: Native language Spanish: Intermediate Listener, Intermediate Speaker, Intermediate Reading and Writing
Game Testing Job Cost Overview
Typical total cost of oDesk Game Testing projects based on completed and fixed-price jobs.
oDesk Game Testing Jobs Completed Quarterly
On average, 24 Game Testing projects are completed every quarter on oDesk.
Time to Complete oDesk Game Testing Jobs
Time needed to complete a Game Testing project on oDesk.
Average Game Testing Freelancer Feedback Score
Game Testing oDesk freelancers typically receive a client rating of 4.76.
Hey, My name is Paul, I'm in mobile game development for 4 years already. I spend almost all my time on playing and developing games. Being generalist I have skills in 3d modelling, character rigging, skinning and animation in 3ds max and Blender, providing graphic assets to programmers, making level design in Unity 3d and many other useful things. If you plan to make a game, ask me for advice, I will provide pros and cons for your idea by analyzing current market situation.
I am a senior tester at Logigear testing company. http://www.logigear.com/index.php Have experience in both manual and automation testing (win-form, web-based, mobile) Have experience in Quality Center, People Soft, Jira, Test architect, Oracle, Red hat Linux OS, Windows OS Have knowledge about Action based testing, ABT test design, Agile I have very good searching, debugging skill and can learn new things very well (testing tool, development process...) I believe that you will get surprise and satisfied when working with me. Regards, Lam Nguyen
Biby Michael Agency Contractor
Self-motivated, efficient and highly organized professional freelance consultant with excellent work experience in Project Management, Graphic Designing, Internet Researching, Data Entry, Data Processing, Data Mining, HTML/CSS, and MS Office skills. I have been freelancing services from 2007. During this period I have done different kinds of jobs like single page HTML design, back end support for web sites, internet research, data collection, email sending, article posting, compile glossary, rewrite articles, web scrapping etc.
A qualified software quality control engineer, possessing experience in aspects of quality of ERP systems, with a wide range of technical proficiency in management of information systems and business administration. Seeking a position in a reputed organization that offers opportunities for growth and advancement, in which young and energetic personnel who are committed to achieve corporate goals would be proud to be part of its continued success.
Working for 10 years with pharmaceutical and health issues for companies in Brazil as a consultant. Public servant for Distrito Federal's administration. 7 years working with chemotherapy agents and targeted therapy primarily for cancer and hematopoietic deseases treatment. Good Manufacturing Practices Quality Assurance Production Brazilian sanitary and legal rules to implement business in producing drugs.
Expertise: *A high caliber worker who deliver quality results with 100%accuracy and exceeds client expectations. *A positive team member who is goal oriented and strives for excellence. Goal: *To obtain a position that will enable me to utilize my skills and expertise that I gained through years of hard work (500 oDesk hours). Computer Proficiencies: *Windows OS, Windows Office: Word, Excel, Powerpoint, Outlook, on-line Customer Management System.
I have a rich experience of 10 years in call centers dealing with French customers either directly on the phone or by mail/email. I also have one year of experience as fundraiser for French charity. I want to work as freelancer with clients with different professional needs and that allowed me to improve my current skills and to acquire new abilities. Further more, I speak and write 2 languages : French fluently and basic English.
Mateo F. Agency Contractor
My career goal is to find a way to utilize my skills in a productive manner and to be able to render quality service for the betterment of the company. I am highly self-motivated, detail-oriented, very organized, quick learner, and honest person.
I have experience working as a Technical CSR. Taking inbound calls, trouble shooting and resolving any and all issues a customer might have. I am new to Odesk with a few fixed price jobs under my belt. I am currently looking for an hourly job doing customer service of some sort. I am a very smart individual and I take training very well. Mold me into the employee you want me to be. Train me the way you want it done. I am very excited to start working for you. Customer support of all kinds Email handling/reply Online chat agent Microsoft word Microsoft excel Google Database entry I am self driven and can manage myself, time , and workflow. I also am a team player and can work well with others.