I have specialized in the sales,customer service field as a manager and sales manager, top sales performer and Team leader creating an exemplary team to monitor Quality Assurance for the three major call centers of a National company Responsibilities included: - Leading the growth and development of my company's Quality monitoring. -Procuring top talent and carefully selecting exceptional candidates for the formation of an exemplary team. - Overseeing preparation of uniquely quantitative and qualitative QA reports on a daily, weekly, monthly and quarterly agent specific reporting criteria. . - Edit and distribute to reporting and process critical feedback to all 3 call centers while discovering, managing, and resolving any discrepancies in information or processes. -Meeting on a weekly basis with the different teams for discussion of action items and training of customer care agents. -Preparation of itinerary and hosting weekly QA meetings with my team for a clear portrait of feedback across the globe and preparation of the teams weekly assignments. Accomplishments I am proud of include: -excellent managerial skills in office or performing online virtual assistant responsibilities! -High ranking percentile in communication and negotiation skills, phone, hospitality, email etiquette plus customer care. -Proficiency in business communications understanding that communication is the key to success! -I have received recognition for my careful attention to detail and ability to provide spot on feedback including meeting notes. - I am a publish writer, a foreign language and body language student. - I am tech savvy, a self starter and have an impeccable ability to work independently managing time well. - I pride myself with dedication and maintaining a great work ethic being completely trustworthy. -I am equally content following direction from one supervisor, as a team player, as a team leader or in a managerial setting. - I am very flexible with my hours and enjoy long term positions with an opportunity for advancement and working as many hours as possible. - I am an eager and quick study, always up for a new task contributing 100% effort ! References available I look forward to hearing from you,
Public Relations Job Cost Overview
Typical total cost of oDesk Public Relations projects based on completed and fixed-price jobs.
oDesk Public Relations Jobs Completed Quarterly
On average, 102 Public Relations projects are completed every quarter on oDesk.
Time to Complete oDesk Public Relations Jobs
Time needed to complete a Public Relations project on oDesk.
Average Public Relations Freelancer Feedback Score
Public Relations oDesk freelancers typically receive a client rating of 4.76.
Over some years, I have been doing business consultation works in research and other business related field. Working with different people and Companies across the global has made Me confident in what I am doing. Simply, I am a competent person to work and team with. Talented, creative and someone who can bring about desirable results when selected to perform a certain duty. Familiar with different cultures across the world and can work at different places across the global. I am so enthusiast, creative and innovative at work place.
I have been in the Entertainment Industry on and off for 20 years and have trained with top coaches. I am presently studying Spanish to expand my possibilities. I am very versatile not only in my acting but also in my Voice Acting as well. I have a home studio where I do most of my work for Voice Acting with top equipment. I am willing to go the extra mile to do what it takes to get the job done! Please visit my website for demo's and complete resume at www.lynnettedolan.com My goal is to make long lasting relationships in the Entertainment Industry as an Actress, Voice Over Artist and model.
I have been a Training and Organizational Development practitioner for 8 years. I have developed, designed and facilitated a wide range of training curricula spanning customer service, technical support and collections services. I have also developed, designed and facilitated various training curricula for leadership development programs and behavioral training courses for support staff, supervisors and managers. Editing articles for and designing the layout of the company newsletter was also one of my responsibilities within organizational development. This has helped me develop my abilities in creating marketing materials (posters, ads, etc.) for company events. My role in internal communications has helped me develop the skills needed to create and release accurate announcements to an audience of 10,000. My core competencies in training and organizational development have allowed me to enhance my organizational skills and maximize my eye for details. These skills have also allowed me to venture further into events management for the same company for 5 consecutive years. I am seeking opportunities in any of these areas, including administrative duties that lead up to these opportunities.
I am a creative and adaptive worker with particular interest in nonprofit consultant work in social justice, human rights, and environmental issues. In particular, I am passionate about analyzing and improving processes to facilitate strategic, innovative, and sustainable growth for organizations. I am currently pursuing my Masters in Community Leadership and aim to be a director of a nonprofit organization in the near future. I have experience in strategic planning, understanding and adapting organizational culture, program strategy and development, and implementation strategies. Marketing, event planning, program implementation, community building, writing, and mentoring/coaching opportunities are all core competencies and are central to every finished product I offer. With more than four years of progressively responsible employment in the higher education field, I understand the particular challenges facing educational institutions as well as nonprofit organizations. I have been responsible for growing marketing campaigns and engagement by up to 300%, strategizing new programs (including successful piloting and implementation), completed an 18-month strategic planning process, and more. I am adept in the Microsoft Office suite, Adobe design suite, social media and marketing techniques, and much more. I have particular skills in written and oral communication, critical and analytical thinking, leadership and collaboration, and community building/social consciousness.
Over the last 10 years, I have developed and executed strategies across the full spectrum of Marketing and Communications, so I have all-rounded experience in this regard. I am bilingual - in English and Setswana (my mother tongue). I have written, proofread, edited and translated within and across the two languages over the last 14 years for corporates and NGOs. My core competencies are in management of end-to-end communications including editing, formulation of strategies, research, data entry & analysis as well as public relations. I am seeking opportunities for creative work in communications, proofreading, voice talent, transcription as well as strategy work.
With my extensive work experience in the fields of admin support, human resource, and call center, I am knowledgeable and capable of doing a satisfactory work. I am a fast learner. In addition, I am hardworking and dependable. I will be a valuable asset to someone who looks for either long term or short term employee.
Communication and Organization are my strengths. I learn very fast, am hard working, honest, dependable and trust worthy. I am experienced in Virtual assistance, social media management, trend watching, ghost writing, blog scheduling, Public relations, book keeping, appointment setting and calendar management, as well as Human resources policies, procedures, hiring of freelancers and overseeing work. I also enrolled in a Project management course as well as social media management courses with Udemy. My Mission is to Deliver the best quality of work, and in doing so, building lasting, quality relationships with Contractors. I am not on O Desk to simply obtain contracts, but to apply for the right positions, and to learn as much as I can. I am familiar with the hiring procedures on O Desk, and can be trusted to coordinate teams so that Clients get the results they pay for. I have a highly analytic mind, as revealed through tests done by a previous employer. I am thorough, goal oriented and focused on successful execution of all projects. I tested 100% on Leadership Skills in the O-Desk Management Test (In which I scored 4/5 - top 10%) In my position with Mondi Ltd. I was trained in Leadership management and Emotional Intelligence. I have completed the following subjects through UNISA, all with distinctions: Economics Marketing management Business Management Financial Mathematics Accounting Policies and Procedures South African Companies Act Given the chance, I will deliver only the most professional work to the highest standards. I guarantee all clients that they will not be disappointed in putting their trust in me, and I look forward to building strong Client relationships. I will never over commit myself, and believe in only committing to one client at a time in order to give my absolute best. I have an imaginative and creative mind. In my spare time I practice the art of Oil painting, mosaic and love spending time exploring every corner of the culturally rich Western Cape with my Family Doing wine tastings, hiking trails through Fynbos areas and looking for treasures at the many street markets. Regards Marzanne Harper
Broadening of professional standpoints with focus on the following essential aspects: Technical Skills Search, enhance and maximize utilization of acquired knowledge from academic education and professional experience through practical application in different industries and line of business. Work Support To develop totally via career growth, intensifies conceptual and visioning ability, adapting to changes of the times and maintaining stability and optimizing performance under various circumstances and challenges.
T B. Agency Contractor
Recognized by oDesk CEO Gary Swart on August 5, 2013: ~> Ranked as Top 1% Expert Provider ➤ Top 1% Provider: 5-Star Client Feedback, Top 2% - 6% Test Scores, 2+ Decades, Proven Results ➤ *** Exclusive annual awards from Motorola. *** Client roster includes worldwide Brands, such as: ABN AMRO, American Red Cross, Canon, Fisher Investments, Genentech, Hyatt, KonicaMinolta, Marriott, Novartis, P & G, Pfizer, Siemens, Sears, Xerox. Having ❶ dealt with﹥1/3 of the Fortune 500, ➋ built a new Business Unit for a multinational & globally recognized operation, ➌ earned an MBA, and ➍ consulted in Business Development with companies of all types, sizes, and industries...this experience becomes your asset through: > Bottom-Line improvements, > effective Growth Initiatives, > formalized Business Plans, > Forecasts & Budgets, > maximizing Sales & Marketing efforts, > Operational streamlining, > replicable Systems & Processes, > assessing Legacy Practices, > managing Turn-Arounds, > identifying & securing Strategic Alliances. < BP samples available upon request. Full portfolio cannot be posted publicly. >