Helpdesk Freelancers

Browse Helpdesk job posts for project examples or post your job on oDesk for free!

Helpdesk Job Cost Overview

Typical total cost of oDesk Helpdesk projects based on completed and fixed-price jobs.

oDesk Helpdesk Jobs Completed Quarterly

On average, 46 Helpdesk projects are completed every quarter on oDesk.

46

Time to Complete oDesk Helpdesk Jobs

Time needed to complete a Helpdesk project on oDesk.

Average Helpdesk Freelancer Feedback Score

Helpdesk oDesk freelancers typically receive a client rating of 4.53.

4.53
Last updated: April 1, 2015
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Geoffory C.

Geoffory C.

Business and Technology Executive and Consultant

United States - Last active: 1 day ago - Tests: 8 - Portfolio: 8

To utilize my vast skills, experience and knowledge in the Technology and Business Management fields. Over the past 16 years, I have assisted several companies in everything from production to analysis to growing companies to valuation to liquidation. I have mentored and coached several young future business people in the arts of efficiency, confidence and maximization of potential. I am a problem solver, entrepreneur, innovator, engineer, motivator and, most importantly, a deliverer of results. My proven track record in technology and business management, marketing and leadership speaks for itself. When you get me as a consultant and manager, you get what I live, breathe, eat and even sleep - success!

$55.56 /hr
4,113 hours
5.00
Ismet Dumlupinar

Ismet Dumlupinar

MCITP (System Administration), MCT, MCSA, MCSD: We...

Turkey - Last active: 4 days ago - Tests: 14 - Portfolio: 13

Experienced System Specialist, MCSA/MCITP/MCSD. In-depth knowledge of business operations and Information Tecnology Systems, project management, enterprise system integrations and information security with over eight years with hands on experience as an Enterprise Administrator and Network Manager in Windows Server 2003 & Windows Server 2008 environments. Experience in hardware and software virtualization using VMware and Hyper-V and App-V. Practiced understanding Active Directory, Group Policies, NPS, NAP, Exchange, SQL Server, Dynamics CRM, ERP, PKI and DFS. Experience as a corporate Microsoft/Certification trainer at one of gold certified partners of Microsoft. Proficent in Server 2012 and 2008 (inc.Server Core edition), Hyper-V, switches and many other technologies. I have been highly involved in server virtualization for seven years and am proficient in both VMware and Microsoft Hyper-V. I am also providing consulting services for web applications. I am a member of DotNetNuke Corp Internationalization Team and I'm working to expand product features to fully support Turkish localization. I am always looking for new opportunities to develop my skills. Check my Microsoft Profile below: https://www.mcpvirtualbusinesscard.com/VBCServer/idumlupinar/profile

$75.00 /hr
2,230 hours
4.86
Lindi du Toit

Lindi du Toit

Microsoft Dynamics CRM Consultant

South Africa - Last active: 1 day ago - Tests: 8

I am a certified Microsoft Dynamics CRM Specialist in Applications and Customization and Configuration. My primary goal is to become a full time freelancer and focus on what I am passionate about: Microsoft Dynamics CRM. I am a professional Microsoft Dynamics CRM Consultant with over 20 years experience in Customer Service and Sales, Administration, Project Coordination and -Management and direct marketing. More specifically I offer the last 7 years hands on experience in the planning, installation, implementation, customization, upgrade and roll out of MS Dynamics CRM 2011, 2013 and more recently 2015, to various customers in various industries. My core competencies lie in business needs analysis and requirements gathering, translating requirements into functional specifications, deployment, configuration, customization and administration of MS Dynamics CRM. I continuously improve my own knowledge on best practise processes for MS CRM and am often approached for advise on best practice. Having previously been a client who implemented Microsoft Dynamics CRM, I have a strong focus on end-user simplicity and have compiled various user training manuals with a focus on end user learning and buy-in. My passion is ultimately Microsoft Dynamics CRM, although I am also a Microsoft® Certified Technology Specialist in SQL Server® 2008, Business Intelligence Development and Maintenance and SQL Server® 2008, Database Development. I specifically chose these areas of certification to compliment my Microsoft Dynamics CRM work. My second career passion is integration of bulk e-mail platforms in Microsoft Dynamics CRM that empowers my customers to mine their data better and gather so much more business intelligence from their contacts.

$35.00 /hr
283 hours
4.51
Andrey Sarapulov

Andrey Sarapulov Agency Contractor

Zendesk Consultant and Project Manager

Czech Republic - Last active: 1 day ago - Tests: 10 - Portfolio: 5

Experienced bilingual European based Zendesk Consultant and Project Manager with 7000+ oDesk hours. Interested in jobs related to Zendesk setup, customisation, integration, consulting, reporting, MS Excel, Project management, Russian-English translation and Power Point. Key words: zendesk consultant, project management, customer support team lead, reporting, excel, translation, english, russian, power point, HTML, CSS, JavaScript.

Groups: oTranslators
$25.00 /hr
8,028 hours
5.00
Kelly N.

Kelly N.

Top 10% ~ VA ~ Expert Support ~ WordPress Web Mast...

United States - Last active: 2 months ago - Tests: 3 - Portfolio: 8

I’m Londoner now living in San Antonio, Texas. Over the last 15 years I have developed my skills doing data processing, data entry, webmaster, blogging, wordpress, graphics, customer support, internet marketing and research. Including working for companies; Bennetts Associates Limited, Statesman Travel and Cyril Leonard & Co Suveryours in London England. I am seeking opportunities to further use my skills with handling customer support through emails, forums, chat and more. I am also looking for administration projects, jobs handling data entry, internet marketing and research. I am well experienced in all the above named fields with the capacity to take on other ventures. I have received several awards, commendations, and recognition for my levels of service, quality, learning abilities, and improvements made to multiple businesses.

$33.33 /hr
1,957 hours
4.65
Nico Muselle

Nico Muselle

Operations Manager/Team Leader/Customer Support

Bulgaria - Last active: 07/20/2012 - Tests: 6

With 10+ years experience in customer support and 3 years in team leading experience I'm looking for a telecommute position where I can use my previous experience and expand my management capabilities. Working for different companies as a freelancer, I adapt quickly to every new situation and am always ready to take on a new challenge. I consider myself to be a very responsible and reliable person and I understand the functions and needs for a successful support center. I used to run my own business and worked as a freelancer in Belgium for about ten years. This means that I know very well the importance of customer satisfaction and what needs to be done to achieve it Whether you want to enhance customer satisfaction, evaluate, improve or streamline support processes, assess training needs or need a people manager, do not hesitate to contact me.

$30.00 /hr
8 hours
5.00
Sheraz Khan

Sheraz Khan

I.T Specialist | Business Process Modeling using V...

Pakistan - Last active: 5 days ago - Tests: 54 - Portfolio: 10

Thank you for taking the time to review my profile. Over decade of experience in Information Technology, I decided to focus on what is my real passion, helping individuals to reach their personal and business goals. I can provide you with the satisfaction and commitment to your business needs. As a Freelance IT Professional, I have not only worked with businesses of different nature but I have also assisted many clients on a personal and business basis around the globe. I enjoy the challenges that everyday this profession brings to me and realize the importance of getting the job done whether big or small.

$27.78 /hr
662 hours
5.00
Sasa Vignjevic

Sasa Vignjevic

Multilingual Customer Support Specialist and Trans...

Croatia - Last active: 5 days ago - Tests: 11

Over the last seven years, I have worked as Zendesk customer support specialist and subject matter expert in CAD/CAM software. My comparative strength would be multi-language knowledge (English, German, Italian, plus all South-Slavic languages). I have been very active in the field of desktop research and market analysis, working for a UK-based multinational. Also, I have a background both in technical and social field. I am a fast learner, efficient and organized. Multitasking is no problem for me. In addition, my working hours are flexible, so I am probably at your disposal immediately

$11.00 /hr
856 hours
5.00
Saikat Mitra

Saikat Mitra

Social Media Managemnet, Writing, Web/Market/Busin...

United States - Last active: 5 days ago - Tests: 10

I hold a bachelor's degree (Magna Cum Laude) in Accounting from the Newman University of Kansas, USA. Management was my second major and through internships and work experience with hotel management company and accounting firm, I have the skill-set required to perform most accounting related jobs as well as jobs related to technical writing, customer service/support, admin. support, marketing, web research etc. I am looking forward to work with serious clients who wants to get their job done in a timely manner with perfection.

$9.44 /hr
73 hours
5.00
Marichu S.

Marichu S.

Certified CISCO, MCP/Network Engineer

Thailand - Last active: 1 day ago - Tests: 9

Having acquired a degree in Computer Engineering in 2006, I have had some 6 years of rewarding professional career in the areas of technical support on hardware and software systems, networking and sales with major engineering and business process outsourcing companies in Manila, Philippines, including a brief stint with the United Nations Office in Bangkok, Thailand. I dealt with colleagues and clients of multi-cultural background from affiliate offices globally, including the United Kingdom, the United States, the Middle-East, Australia, China, Hong Kong, Thailand, Malaysia and the Philippines. I have acquired a certification in ITIL, MCP, and CCNA. During my university years, I have also worked as an administrative assistant with various private companies where I have proven a reputation of an efficient team member with well-regarded planning and organizing skills. My adventurous spirit inspires me to explore new avenues. I have travelled to key cities in Asia, the Middle-East, and Europe. Thanks to oDesk! Though I have just recently joined the network, I know I can continue developing my professional aspirations while at the same time fulfilling my personal career as a wife and a mom! :-)

$5.56 /hr
168 hours
5.00