After being employed with several BPO companies for the past 9 years. I am now engaged as a full time Multi-task Virtual Assistant that utilizes open source tools and cloud services (Box, Google Services, Drop Box, Otixo, HiDrive to name a few) to help in both Sales, Web Administration, Purchasing and some Ad-hoc tasks like web research and more. On the side line, I am a Supervisor that oversees all customer service related tasks and support including negative feedback follow-up (email and calls), refund process and order dispatching. My goal is to provide not only what my clients need but likewise recommend ideas that will make work easy.
Few but remarkable feedbacks: 1. "Writes excellently! Quality wise - no need to improve further. He submits article with high quality. Would definitely hire him again in one of my future projects." – From Ms. K. Madriaga 2. "awesome and very hard working" – From Dr. R. Rich ****************************************************************************************************************** Writing is both passion and, depending on the niche, a forte. At the Office, on the side, my correspondence ranges from simple endorsement and comments, news and feature articles, letters of intent to more complex training and project proposals. Professionally, I hold a degree in BS-Psychology (Silliman University) and a Registered Nurse. I have worked in the areas of restaurant management and supervision, planning, and possess a wide array of administrative skills – HR matters, resume preparation and review, call handling, customer satisfaction, email handling, M. Word / Excel / PowerPoint applications, etc. In at least two occasions, I was the Administrator of two construction projects. Virtually, in spite recent brushes with an unreachable and another obnoxious clients', I strongly believe I have earned my place as a self respecting and budding writer, essayist, researcher and former judgment contributor. I was only dismissed as the latter because I can't afford to work 40 hours a week. Let’s respect each other then it’s highly likely we will grow in this multi-billion online industry together. You will find me quiet positive, communicative and vastly professional. I will someday regain my good marks and become a sought-after and Top Rank Freelancer. I am readily available 3-4 hours per day on weekdays - between 2AM-5AM (+8MLA), which is 20 hours in total from Monday - Friday. If you are from North America or the UK then I am most likely your ideal candidate in terms of availability.
I am a full-time freelancer, strongly motivated and devoted, able to establish good working relationships with a range of people. I can and will deliver great results with a process that's timely, collaborative and at a great value for my clients. I am very flexible and very competitive. I am very detail oriented so I am pretty sure the end result will be perfect! SERVICES OFFERED: * Data Entry / Data Mining * Data Scrubbing (Cleaning) * Research * Virtual Assistant * Document Conversion * Document Formatting * Mailing List Development * Email Marketing * Web Content Management * Admin Support * eCommerce data entry (product name, product image, price, product code, description, etc.)
Hardeep S. Agency Contractor
NO BORING PRESENTATIONS : Guaranteed. Presentation samples will be shared only if requested as all are high Quality. I am new to ODESK but NOT NEW in this category. Some samples are there in my portfolio created for customers on other freelancing websites. If you for looking for a unique, customized and cost effective presentation then I can assure you of most creative & professional design with complete satisfaction as priority #1. Also, If you are looking for Prompt, efficient services,Cost effective and Accuracy then contact me and I can assure you of highest Quality and complete client satisfaction as priority #1. I Provide below listed services with 100% positive feedback;- -Email Customer Support -Live Chat -Mailing List Development -All kind of Administrative Support Services -Zendesk support -Data Entry -Ads Refresh on websites -Communication on behalf of clients -Remote Troubleshooting for OS, Printers and network devices (Small Office) -Project Management -Blog Writeups -Internet Market Research -Virtual Office Assistance -Administration -Back Office Jobs -MCP :Microsoft Certified Professional Desktop support. Service Description Lets Gear up as a team and build long relationship, me providing the work and you provide me with projects.We can together work as a Great team. -Easily document conference calls, meetings, and workshops -Make the most of your brainstorming sessions -Quick turnaround of work with minimum wastage of time. -Providing all support from planning, designing, executing, monitoring and closure of projects. We will work as Hand-In-Hand and with zero tolerance. Simple 5 REASONS why you HIRE ME ? #1 I love my work and have fun doing it with professional attitude and it shows in my previous work. #2 I create remarkable, positive, high-impact copy all all times with ever lasting impression. #3 My work will enhance quality of your project, your workflow and yor client relationship. #4 I can exceed your expectation and make you and your business smile. #5 I am flexible with timings and driven by deadlines -just like you. Detail of my services to you :- Data Entry Services: I offer most comprehensive range of high quality and low cost data-entry services ideally suited to high volume data-entry applications. I offer the following Data Entry Services: Online/Offline Data Entry Forms Processing Transcription Services Insurance Claims Entry Payroll and Accounting I manage all your data entry needs and can even advise you on how to keep costs low with maximum accuracy. I have successfully accomplished and continuously working on various data entry projects for clients from different organizations, industries and financial firms countries around the globe. Email, live chat and Voice Support: Communication is the exchange and flow of information and ideas from one person to another. Information can be any service or update or resolution which can be exchange either via email or voice support. My previous experience with companies like Convergys and Wipro make me competitive, knowledgeable and professional to handle any kind of resolution via phone or email in cost effective manner. Companies and Products I worked for:- Convergys- Microsoft Operating System – Worked as Agent to support operating system for US and UK small home and office users and later left has Escalation Engineer supporting Agents on floor and across geographical region for on call advice. Wipro -Worked for HP All-IN-ONE PRODUCTS, Shell Oil and Gas- work involved Administration support for 150 users using remote sessions, Asset management- keeping track of assets using HP Service manager tool, Application support for application hosted on Citrix Server using ITIL Framework. Project Management using Shell Project Delivery Framework. Enterprise Rent-A-Car- Release Manager- work involved verifying build releases, doing regression testing, resource planning, client interaction with daily reporting. Technical Skills:- Operating system: Windows Vista, Windows 7 and Server 2008. Microsoft CRM for call Logs, Microsoft Visual Knowledge Base. HP Serveice Manager, Asset Manager, Connect IT. ITIL Version 3 Shell Project Delivery framework equivalent to Project Management. Microsoft Office Tools: word, excel, power point, outlook. Learned new technology Zendesk support via watching demos and online materials. HP All-in-One support, Desktops and laptops on call advice Small office and home networking advice Other Skills:- -Estimation of projects, resource planning, Project planning, Project closure activities, Project schedule using PMP Principles -Soft spoken with good communication skills -Good Written and spoken English -100% Reliable
More than 10 years of experienced IT Hardware, Networking and Virtual Assistant, from answering emails, Wordpress Setup, Maintenance, SEO and other various exceptional skills. I am confident I can handle various tasks that are required for a high level client service satisfaction. I can handle office jobs from data entry, image editing, video editing, audio editing and many more. Most of all, I am so experienced in IT/Computer Technical support from Hardware Support and Networking Administration. I am honest, fast, reliable and responsible Odesk provider. You can count on me.
Experienced Projects, People & administration manager of on-shore and off-shore teams Experienced in multiple outsourced industries such as Customer Services, Inbound & Outbound Sales Experienced in defining, designing, creating and executing marketing strategies. Creative problem solver with advanced analytical, planning and scheduling skills with a focus on time delivery Strong interpersonal and communication skills with a track record of motivating team players. So if you are looking for cheap labor, I am not you guy. Only contact me if you believe in quality work rather than quantitative cheap work.
Polyglot (2 mother tongues, 6 languages absolutely fluent, 3 good), highly motivated procurement and e-procurement expert with 12 years’ experience in consultancy services to Fortune 500 customers worldwide. Flexible, extrovert, effective communicator at all levels internal and external to an organization with proven leadership skills, including managing and motivating teams. Excellent analytical and problem solving skills, strong negotiator and results driven.
Born in a competitive environment where a pause was an error and an error was a catastrophe I quickly learned that desires had to be gained too. A programming and IT industry background gave me an analytical thinking that, coupled with a natural cool blood and patience, makes me able to solve the most complex issues and obtain the best results even complex tasks with pressing deadlines. Well before the legal age I had to take the reins of a family business, giving it a x3 income boost in less than two years, while my home country faced one of the worst crises in the recent economical and political history. That was only the sparkle that started it all; I've already two successful start-up under my belt (from initial business plan to deploying) and the chance of new challenges makes my mind rev faster. I'm an "hands on" approach lover and if I choose to undertake a project I always succeed and exceed expectations. When I wished to learn about web and social media marketing I ended up writing a book aimed at new start-up and entrepreneurs. I'm a great buyer, I love it; give me an internet connection and an Excel spreadsheet and you'll have the best buy at the lowest possible price. When I find a good offer, then I'll make it a bargain. I've experience in leading and coaching small to big sized teams (50 people) through complex tasks and tight deadlines. As an added bonus I'm passionate in everything is complex and, thanks to a continuous learning process, my knowledge cover a vast amount of different topics. Experiences: Business planning Business analysis and tweaking Bookkeeping Buying Team leading and coaching Clients loyalty and retention Marketing and copywriting PR management Italian native speaker English fluent speaker
3+ years experience in Top-Notch SEO, Custom CMS Developing with PHP & MySQL, Wordpress Theme Design, Thesis Theme Framework. And the other areas of expertise are CLICKBANK Analytics, Sales page/Email Design, Custom referral system, payment gateways, Google tools and apps. Seeking for innovative projects focusing on SEO & Internet Marketing sector. Using my experience on UX design, website development I want to help business grow and maximise ROI.