Over the last 5 years I have worked as a technical support representative for different line of business. I have handled voice, chat and email support. Working in a call center industry in different line of business helped me to easily adjust with different types of customers and situations. This molded me to become a better customer service and technical support that can accommodate customers' non-technical and technical inquiry. Aside from my duties as a technical/customer service support, I can also do admin task if needed. I can do data entry, web research, simple article writing and edit articles.
I have a wide variety of skills that I am able to provide my clients. . Knowing exactly what the end user wants and needs results in a quality product. Being oDesk'r is not a second job for me, it is my full-time job which means high availability and the resources to turn a project into a success. I never know what the next project will be- and always love to accept, meet, and exceed a new challenge...but I won't take on a project that I don't believe I can see results from.
I apply a solutions based approach to solving complex puzzles, and achieving successful systems improvement. I have a natural talent for "out of the box" creative strategies that solve complex puzzles. I love looking at systems and finding ways to improve them, and I also love using my conflict management skills, analytical abilities, critical thinking capabilities, and interpersonal skills to cultivate cross-cultural relationships. Today, this combination is more important than ever. The world is becoming smaller and smaller and people need to be able to reach across cultural divides to solve complex issues that affect the world we live in. Nowhere is this more true than in the healthcare arena. I am currently using my extensive experience as "problem solver extraordinaire" with the Laboratory Informatics Institute where I evaluate and develop training programs for apps in the SciCloud. I work hard to define requirements, plan implementations, and provide superior on going support/training so that you don't have to. I specialize in EHR, LIMS, LIS, HIS, and HL7 apps to name a few. I also specialize in things like regulatory compliance and auditing. I am a one stop solution shop for all your HIT problems. I have spent many years learning, practicing, and finally honing this unique skills set and now I am ready to solve your puzzle. You have a puzzle and I have a solution!
Administrative support professional offering resourceful office management skills. One who adapts to change. Works independently. Able to manage multiple priorities and meet deadlines without compromising quality. Handled multifaceted clerical tasks (e.g., data entry, filing, records management and billing) as the assistant to the Regional Director, Managers and Consultants. Coordinated travel arrangements, maintained database and ensured the delivery of premium service to customers. Quickly became a trusted assistant known for “can-do” attitude, flexibility and high-quality work.
For more than 5 years exerienced in sales I'm seeking for opportunities to impart my skills in administrative duties, sales, customer service, data entry and web research while ensuring my Client's satisfaction. I would like to be part of an organization in which I can expand and put into practice the body of knowledge, communication and skills, and positive attitude that I have possessed.
Highly driven and results oriented professional.A fast learner and can adapt to the nature of the job given immediately with very minimal supervision and instructions. Resourceful, independent and organize. Experiences include both local and international (Singapore). Expertise include: - Staffing - Recruitment and Selection - Interviewing of candidates - Mandatory & Statutory Benefits Administration - Payroll Processing - Organizational Development - Employee & Labor Relations - Training & Development - Purchasing - Marketing - Creative writing / Business Communications - Coordination with clients and suppliers - Negotiating / bargaining of stocks from suppliers - Customer Service - Administration & Secretarial - Planning and conceptualization Currently working as sourcer in a company in Odesk. Also handles the company's database including maintenance and data entry. Also handles email to sourced candidates and other admin support.
My mother language is French and I have a Master in multidisciplinary translation section English/Spanish from ISTI in Belgium. For the past three years, I have been working in the fields of writing and editing - mostly in French -, first for a shopping search engine company then for a tour operator.
Amaline's previous years of work experience in administration offices coupled with her creative freelance experience and education in the arts make her the perfect hybrid for a leadership position, as well as, working independently within the field of Graphic Design. She has a natural talent and ability for organization and can easily streamline processes seeing the big picture broken down into milestones and details. Her ideas and concepts are solid as she explores her visions in many directions. With an additional degree, a Bachelor's degree in Fine Art, the fundamentals of oil painting and photography contribute a great deal to her ability to use color and composition effectively in the production of graphic arts within the broad range of Adobe Suite software programs. You can view her portfolio at grafiktherapy.com. Linkedin profile: http://www.linkedin.com/pub/amaline-bassetti/43/9b9/81a