Hello! I'm Sarah, I'm a young professional actress living in New York. I've worked a variety of personal assistant and admin jobs that require me to wear multiple different hats comfortably. I was a tutor for the past two years, and continue to tutor middle school through high school kids across the board, and prep for standardized tests. I am an extremely fast and accurate typist ( about 115 WPM). I am an excellent communicator, very organized, and meticulous with the work I produce. I also have a pretty strong sense of humor and enjoy office type work, but like to have fun while I complete a task! I've been acting my entire life, and I've been IPA ( international phonetic alphabet) proficient since I was 16. Therefore, I know many dialects and have had many years of voice and speech training towards voice over work.
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I am a Systems Engineer specialized in the QA area, with more than 9 years of continuous, individual and professional growth. Over the years, I have acquired lots of skills like development, execution and coding of automated test cases (functional and non-functional), including abilities related to leadership like planning, estimations, testing strategies design, defect management, gathering and tracking of metrics, reporting to upper management levels, and finally responsibilities that involve the complete management of releases (integration testing, configuration management, continuous improvement, documentation and lab environments). I am a person strongly committed to work, respected by my colleagues and recognized as a natural leader by all the teams I worked with; I handle changes with ease, and I am always willing to change roles and activities based on project needs. Besides, I have extensive experience in communicating with customers due to my advanced level of English.
Rachel Renee Smith has a B.S. degree in Communication from Seton Hall University and an M.B.A. from the University of Phoenix. After several years of assisting authors and mentoring students in their writing and editing process, she released two books, devotionals entitled The Rain Won’t Hide These Tears, in May 2012 and While the Sun Still Shines in 2013. In line with her continued desire to assist aspiring authors, Rachel launched Rain Publishing in 2013 and launched several books by new authors. She has recently published her third book, a tool to assist writers in their writing process entitled, What’s Your Story, and a fourth book, an anthology in partnership with playwright Kimberly A. Cullen titled Bag Ladies: Unpacked. Rachel's background has equipped her to serve both corporate and ministerial clients seamlessly, especially as she collaborates with each client to identify and deliver what they specifically need. Here are some recent testimonials that Rachel has received from her clients: Testimonial from a corporate client: “Rain Publishing is a reputable publishing company that produces a quality product that both you and your readers can be proud of. Their knowledge base, professionalism, timely process, and attention to every detail are the reasons I choose Rain Publishing every time.” - Hasani Pettiford, Founder of Couples Academy Testimonial from a client who used Rachel's writing coach services: “Rain Publishing has blessed my life! Working with Rachel has truly been a God-sent connection! Her work is done in love and she pushes you to your highest potential! She believes in your dream just as much as you do. It's not just a job to her, nor is it just every day work, it's her life, it's what she loves to do! Your success is her success and she gives more than 100% in seeing you make your dreams come true! Rachel challenged me, which pushed me to another level that I didn't even know I could reach! Her motivation inspires me and no matter how long it takes for me to birth this "Diamond" I'm not giving up. The amazing thing about Rachel, is that she's not giving up either!” - Amara Russell From a client who has hired Rachel to edit all three of her books: "Rachel is a genius when it comes to editing. I have experienced her work with two of my books. Her diligence is what makes her stand out above the rest. She makes sure that she does what she says when it comes to time and additional reviews. I would definitely recommend Rachel without question because it is hard to find an editor who is as thorough as her. When your final review comes back there are never any mishaps. She is the epitome of business and efficiency." -Candra Ward, Speaker and Educator
I'm French with fluent english. I graduated of a Master of Contemporary Art in Geneva and also studied Graphic Design in Lyon. I work within Adobe Suite Photoshop, InDesign, Illustrator and Premiere Pro for video/sound. + Microsoft Word, Excel, Power Point. Graphic Design : logotype, business cards, flyers, poster, flags etc. Usually print design. Text/writing : Proof read your translated document (in French). Good at typing + repetitive work such as copy/paste text Interview transcriber experience (french or english) Artworks : fabrics, metal, wood watercolors, drawing, sculpture, painting
I recently graduated with a BA in Philosophy from University of Southampton. I have an excellent grasp of the English language and as a result, I am highly proficient at transcription. I have three years of radio and vocal recording experience. I am currently teaching English in Barcelona, as well as freelancing in administrative and linguistic fields.
I have over 10 years of bookkeeping and data entry experience. I have worked in government accounting as well as small business accounting (i.e. home improvement contracting company, real estate sales company).
I am an organized, focused, professional and flexible virtual assistant looking for a part-time position. I have many years as an administrative assistant under my belt. I have vast experience with typing, data entry, email, internet research, reservations and appointments, and creative writing. I have also worked with payroll, social media marketing, market research. I am proficient with Microsoft Office and am an incredibly quick learner quick learner when it comes to software and internet programs. I type 60 wpm.
One year of having a single job online without prior training regarding on customer support, had challenged me to do the best that I can to learn everything I know now. I start with shadow working for my sister-in-law - data entry, and took charges after she referred me to her client, who's a really great guy. Little by little, he teaches me things I need to know while working at the same time, such as: customer service; building up pages, basic SEO checking for our posts and building online offices in WordPress site; and other admin tasks. Now I'm looking for a new job which will broaden the skills I have and to compete with other companies conducting different services and/or products. I am very eager to know more and to contribute for the success of the company where I will be working with.
I have been working as the executive virtual assistant of the president of a US-based website company for real estate agents since July 3, 2014. My position involves many tasks such as calling clients, customer support through email correspondence, managing projects, quality control, research and support lead. During the start of my shift, I confirm appointments with clients then acknowledge receipt of tech support tickets and other kinds of emails/inquiries/requests. My main role at the start of my shift is to let clients know that we received and are working on their queries. Then I assign tech support issues to our tech support staff. Right now there are four of them. Pretty soon there will be five of them who I need to manage altogether. I keep track on tasks that are on top priority and make sure that all tech support staff are working on them. While I assign other staff to build websites of new clients, others are assigned to fix issues or do upgrades on the websites of existing clients. I provide them clear instructions to meet the clients' needs and then update the clients on their tickets. When tech support staff say that they are done with their tasks, I do quality control before confirming to clients. During my free time at work, I spend time on watching internal training videos and reading company SOP's and tutorials. That made me eventually learn tech support tasks one at a time. During busy times, I help tech support staff on their tasks such as integrating CRM on a client's website, updating website content, correcting website forms and researching on a tech support issue. I learn new tasks almost everyday. Our tech support staff always have questions on their tasks and I answer them or help them find the answer. I am not a website builder/developer like them but I have a great common sense and an analytical skill which help them find the resolution of many issues. I train them when I need to. Prior to my present job, I worked as a technical support representative at a call center company. I was enjoying my job for two years and two months which turned out to be technical support, customer service and billing support all in one. I took incoming calls and helped customers in fixing their internet, phone and television issues. That work experience made me become a skilled technical support and customer service provider with a variety of experience and a positive attitude. The summary of my knowledge and skills are: email support, customer service, virtual assistance, appointment setting, phone support, call handling, Dropbox, Google Docs, Google Drive, Google Voice, Infusionsoft, Basecamp, IDXBroker, iHomefinder, Kayako, Gmail, Top Producer, support lead, problem solving, multi-tasking, data entry, ability to solve problems quickly, pays attention to details, types fast, has sufficient knowledge about MS Office and learns new skills rapidly. Being a positive person and a problem solver, I have proved to my boss that I am a rockstar VA. My hunger for knowledge and dedication at work have made me become a great freelancer that I am now.
I would love to have the opportunity to contribute to your success. I am currently working on completing my BA in Education with an emphasis in Instructional Design online. I am bi-lingual and have taught Spanish to all ages. I'm also well traveled and have lived and taught in multiple states and countries, including California, Texas, New York, North Carolina, Tennessee, Mexico, Panama, Germany, Italy, and Micronesia. While education is definitely a passion of mine, I would say that just about any position in which I can be of service to others usually feels like a good fit. I have done a great many things including having been a recruiter and on-site account manager in the staffing industry, a child care center director, a youth leader, and an administrative assistant in international exports. What I am offering is over ten years of experience in a variety of settings- nonprofit, international exports, education, counseling, retail, call center, data entry, payroll, staffing/recruiting, and human resources among them. I strongly believe that every experience is a learning opportunity and I endeavor to do so in order to always provide my clients with the highest quality of service.