Customer Service Specialists

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Hire a freelance customer service representative to help you save time and keep your customers happy 24/7. A professional customer service rep can field questions, help users, solve problems, and take care of your clients...freeing you up to do the work that is at the core of your business.

Many of our freelance customer service reps have experience in large call centers around the world, and are ready to bring their professional experience to help your business.

Browse Customer service job posts for project examples or post your job on oDesk for free!

Customer service Job Cost Overview

Typical total cost of oDesk Customer service projects based on completed and fixed-price jobs.

oDesk Customer service Jobs Completed Quarterly

On average, 2,196 Customer service projects are completed every quarter on oDesk.

2,196

Time to Complete oDesk Customer service Jobs

Time needed to complete a Customer service project on oDesk.

Average Customer service Freelancer Feedback Score

Customer service oDesk freelancers typically receive a client rating of 4.70.

4.70
Last updated: May 1, 2015
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Cassandra bianca M.

Cassandra bianca M.

Experienced Administrator & Recruiter/Quality Audi...

Philippines - Last active: 3 days ago - Tests: 11 - Portfolio: 6

I am an experienced Virtual Administrator with extensive background in end-to-end Recruitment, Training, and Quality Assurance with high acumen in Data Entry, Resource Planning, Calendar Management, Report creation, and Relationship Building with internal and external stakeholders. I love working in a fast-paced environment where I am given opportunities to overcome challenging situations. I am well acquainted in Customer Service Orientation in a Business and Recruitment Process Outsourcing setup. A high output (70 WPM) Transcribing professional with experience in IP Relay (typing conversations real time). I care about what I do and my clients' business. Getting the job done with great quality and speed for you is my business! :)

$14.44 /hr
1,180 hours
4.99
Amanda H.

Amanda H.

Dedicated Administrative Assistant & Customer Care...

United States - Last active: 1 month ago - Tests: 10

Hi, there! I am a native Floridian, and a freelance administrative support and customer care specialist. I bring the dependability and expertise of an executive assistant to you when and where you need it most, as well as provide stellar support and complaint resolution for your clients. WHAT I CAN DO FOR YOU Want to offer your customers top-notch support? That’s where I come in. Need some online research or data entry done? I’m here to help. Need help with appointment scheduling or calendar management? Let me at it. Bottom line - you save time and become more productive! PERSONALIZED ASSISTANCE I find that the best way to complete a project is to customize my work to your needs. I offer many services to best assist you: Scheduling and Calendar Management Email Writing and Handling Research Projects Data Entry Customer Care Phone Support Travel Planning Social Media Management Purchasing and Order Processing Letter and Report Writing Editing and Proofreading EXPERIENCE = PEACE OF MIND With over 10 years of administrative assistance and customer support expertise under my belt, I can offer you the remote assistance that will allow you to concentrate on running your business, while giving you the confidence of knowing that your needs are being expertly handled. GET YOUR MONEY’S WORTH I believe in getting the most out of any service that is provided to me, and I expect you to feel the same way. That’s why I offer a 100% money back guarantee on all of the work that I do for you. WHAT’S NEXT? Let’s get together and discuss just how I can help you. I believe in promptly responding to all inquiries, and make an effort to do so within the hour. All my thanks (and looking forward to working with you!), Amanda

$15.00 /hr
167 hours
4.89
Jamin C.

Jamin C.

Determined Fast and Reliable

United States - Last active: 1 day ago - Tests: 7

I am currently doing volunteer teaching work in France. I speak, read and write both English and French with English being my first language. I have done translation and interpreting work on an individual basis and for large groups. Over the past 4 years I've worked as a Licensed Personal Banker for 2 large banks in New York. Within the bank I managed the sales team, was responsible for meeting sales goals and assisted the manager in managing all functions of the branch. I have strong sales skills but also excellent oral and written communication skills. Part of my job was written communication with clients from diverse backgrounds. This helped me to become proficient in writing, proofreading, and correction. Also I have worked as a Personal Assistant and Manager where I was in charge of organizing meetings, travel arrangements and doing research projects. As a Personal Assistant I managed the team and kept things running in the office. I touch type 60 words per minute and I am very comfortable working with computers. I have transcribed videos and audio files. I enjoy writing and this passion has helped me to write many articles on a variety of topics in both English and French. I know the value of getting work done quickly and accurately. I am good at leading others to accomplish that same goal.

$16.67 /hr
6,622 hours
4.72
Pedro Borges

Pedro Borges

Writer, translator, love to cook.

Portugal - Last active: 1 day ago - Tests: 6

I have done several jobs over the last few years: writing and translating as well various administrative work and customer support service. Very good command of English language as well my native language Portuguese, good typing skills. I can write about various themes , when needed i can do extensive research to deliver the finest results. Excellent translation skills: English-Portuguese, Portuguese-English. I enjoy learning and deliver professional solutions!

$16.67 /hr
4,536 hours
4.73
Amanda Moore

Amanda Moore

Organized, Creative and Challenge Driven

United States - Last active: 1 day ago - Tests: 3

A bachelor's degree in Sociology with a minor in business prepared me to be the former owner of a profitable small business. From this experience I understand success in business through accounting, advertising, marketing, data entry, scheduling, organization and customer service. When working for Lucky Brand Jeans I was the most successful sales associate in my store every month. I attained this status through exacting attention to each customer and every task I performed. While working for Central Freight and McLane Corp. I learned all sides of corporate buying, shipping and receiving merchandise by working with the selling company, shipping companies and McLane's distribution centers. My other jobs have helped to reinforce my natural tendencies toward organization, punctuality, hard work, tenacity and doing my best to please others. As much as I love hard work I also like to have a good time and help others. I think this really helps me relate to people and provide the most excellent experience for everyone involved.

$16.67 /hr
677 hours
5.00
Satalda S.

Satalda S.

Virtual Professional & Expert Transcriber

Jamaica - Last active: 2 days ago - Tests: 4

I am a Virtual Professional with over 13 years of experience in the Executive, Administrative, Transcriptions, Customer Service, Public Relations, Communications, Event Management, Project Management and Marketing field. I started my career as a Public Relations and Communications Assistant with a top International Hotel. Years later I worked as a Design Sales & Services Specialist at a Call Centre, then moving to an International Tour Attraction Company as the International Marketing Officer and the Executive Assistant to the CEO. Fast forward to 2014 and I left my corporate job to open up my own Virtual Professional Business. You might wonder what empowered me to start my own Virtual Professional Business. It is quite simple, I have always dreamed of becoming my own boss. I have always desired to have flexibility in my work environment and to have exciting challenges. It was time to let my skills loose and start supporting businesses or entrepreneurs around the world that needed my zone of genius, so I could break away from a rigid work schedule. I have strong organizational and time management skills, great attention to detail and follow-through (can we say perfectionist), the ability to juggle multiple tasks and handle deadlines efficiently and to do everything with a strong sense of creativity. You will be getting efficient, accurate, thorough and dependable services from a Virtual Professional, who provides the highest quality service at reasonable prices. Your tasks will be managed skillfully and will be completed on time. All information entrusted to me will remain confidential. My aim is to be successful in everything I do which shows in my work. I always exceed my client’s expectations and I handle each client with professionalism and integrity. One quality about me that clients love is the fact that I take full responsibility for my work and errors. In building a long-term relationship with you, I learn everything I can about you and your business. I combine this with my knowledge and experience to assist you in meeting and exceeding your business and personal life goals. I am Proficient in: Microsoft Office (Outlook, Word, Excel, PowerPoint and Publisher), Skype, Smartsheet, Dropbox and Basecamp. Mission: Proving world-class executive service. Personal Strengths: I am a professional who is organized, reliable, trustworthy, detail-oriented, efficient, and friendly and follow directions thoroughly. SERVICES If your tasks require a Virtual Professional- that's not a problem at all - you will have a dedicated team member on a remote basis giving you even more flexibility and further savings on cost. The following is a partial list of the services I provide. It is hard to list everything I can bring to a partnership. If it is not listed, please ask. • Virtual Assistant • Personal Concierge Service/ Lifestyle Management – PA for your personal life for time starved individuals • Transcription of Audio or Video • Trade Show Management • Event Management • Project Management • Data Entry • Customer Management • Travel Management • Appointment and Meeting Scheduling • Diary / Calendar Management • Email Management • Internet Research • General Correspondence • Editing / Proofreading • PowerPoint Presentations

$20.00 /hr
122 hours
4.92
C McLaughlin

C McLaughlin

***Experienced VA ~ Data Entry ~ Administrative Su...

Canada - Last active: 1 day ago - Tests: 20

Professional VA/PA who possesses exceptional organizational, communication and customer service skills. I am an extremely motivated multi-tasker with a strong work ethic. I am highly experienced with Google docs, Windows and MS Office related programs such as Word, Excel, and Power Point. I believe myself a quick study, having mastered numerous specialized programs needed for various positions I have held over the years. Available for administrative support, transcription, proof-reading/quality control, email response handling, calendar management or data entry.

$15.00 /hr
7,082 hours
4.86
Veltra J.

Veltra J.

Professional Executive Assistant

United States - Last active: 1 day ago - Tests: 3

Motivated and loyal individual. Dedicated to providing only top quality work. Have experience in a variety of Administrative categories, including but not limited to, executive assistant, article writing, transcription, data entry, real estate administrative coordinating, bill pay, office managing, filing, uploading, scheduling, phone etiquette, email response handling, typing, calendar management for multiple parties, route planning, travel arrangements, google maps, google docs, proposals, accounting, collections, salesforce with lots of customer service experience, and a wide variety of knowledge with Microsoft tools. Willing to learning new things, with quick pick up of new material, excellent at time management while multi-tasking. Stay at home mother, looking to bring in Full time income on a long-term basis.

$22.22 /hr
5,319 hours
4.89
Nicholas K.

Nicholas K.

Web Content Writer

United States - Last active: 27 days ago - Tests: 3

I've developed online writing experience through Yellowbook. Having written the content for more than 1,000 small business websites to date professionally, I am familiar with SEO best practices. I also have three years of experience as an Administrative Assistant to the City of Cedar Rapids' Engineering Department. I am skilled with office software, including MS Office and Photoshop. My Masters education has refined my writing ability and empowers me to represent your company well.

$17.78 /hr
0 hours
5.00
Drew Norvell

Drew Norvell

Freelance Researcher/Writer with Virtual Assistant...

United States - Last active: 3 days ago - Tests: 4

Blends management and casework experience with academic training to offer solid research, writing and organizational skills. Incorporates customer service background to provide excellent communication abilities and conflict resolution. Isolates clerical duties from previous positions to present endless administrative potential. Current doctoral candidacy provides excellent research capabilities along with proven time management skills, as well as enhanced understanding of people and relationship maintenance. Primary interests lie in completing research and writing projects as well as offering administrative support to existing teams in order to advance success.

$15.00 /hr
4 hours
5.00