Customer Service Specialists

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Hire a freelance customer service representative to help you save time and keep your customers happy 24/7. A professional customer service rep can field questions, help users, solve problems, and take care of your clients...freeing you up to do the work that is at the core of your business.

Many of our freelance customer service reps have experience in large call centers around the world, and are ready to bring their professional experience to help your business.

Browse Customer service job posts for project examples or post your job on oDesk for free!

Customer service Job Cost Overview

Typical total cost of oDesk Customer service projects based on completed and fixed-price jobs.

oDesk Customer service Jobs Completed Quarterly

On average, 2,750 Customer service projects are completed every quarter on oDesk.

2,750

Time to Complete oDesk Customer service Jobs

Time needed to complete a Customer service project on oDesk.

Average Customer service Freelancer Feedback Score

Customer service oDesk freelancers typically receive a client rating of 4.70.

4.70
Last updated: April 1, 2015
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Janice Novak

Janice Novak

Responsible Project Manager/Contractor

United States - Last active: 7 days ago - Tests: 5 - Portfolio: 1

Over the last five years, I have developed a wide range of experience with project manager positions. I have had the opportunity to work on many projects that required data entry My core competency is to oversee a project and manage many members. I am seeking opportunities to build establish a company and to grow within the company. I am very responsible person and guarantee the completion of projects on time if not sooner. If given an opportunity I can prove that I can deliver the quality of work that one may be looking for. Most of my work has been in the medical data entry field, writing and managing of many contractors online and offline. I have experience and training in all programs within the Microsoft Office program. This will include Excel, Access and powerpoint. I have had some experience in website design and building. I am in the process of building a couple websites at this time for a quarter of the price that one would pay a professional website builder. All work is guaranteed. My goal is to become successful in the online work environment. I am very driven and would appreciate any opportunity to show one the work that I can do. I have worked in the healthcare field for many years as well. I would like to become successful in working contracts through the o'desk platform for the future. Working from home enables me to be productive and obtain opportunities that are not available in my area.

$16.67 /hr
2,018 hours
4.96
Irish angelica B.

Irish angelica B.

Professional Writer/Editor with MFA in Creative Wr...

United States - Last active: 1 day ago - Tests: 4 - Portfolio: 11

Irish earned the title, "writer" through her experiences as editor in chief, news correspondent and as English and Journalism teacher. She is an MFA Creative Writing graduate. She also holds a BSE major in English degree. She has units in Development Communication major in Journalism. Her personal website is enchantresspen.wix.com/angelicaburrage . You may also check her blogsite: www.enchantresspen.com .

$35.00 /hr
402 hours
4.97
Do Young Kim

Do Young Kim Agency Contractor

Canada - Last active: 4 days ago - Tests: 8

Right now, I can take multiple job offers. Please consider contacting me for any level of KR-EN / EN-KR translations and intermediate auditory Japanese translations. Please see below for my qualifications, which will prove some of my skills. Thank you.

Associated with: Key Assistant Services
$15.00 /hr
8 hours
5.00
Zdenka M.

Zdenka M.

Experienced Translator Czech - English. Writer. We...

Czech Republic - Last active: 1 day ago - Tests: 10

I am a native of Czech Republic. I have extensive knowledge of both British and American English, certified by passing the State Exam at the State School of Languages, Prague. Having lived and worked long-term abroad (UK, US, Greece), gave me unique experiences with local people, their dialects, and idiomatic expressions. It improved my vocabulary the way no school could. My education and work history includes 4 years on the medical faculty, university bachelor diploma in Geology and Environmental Studies, a year of being self employed as a tutor of Czech, English and natural sciences, or working for Dell inc., as a customer support and operations technician (data input and retrieval, databases, Sharepoint, etc.) I also have knowledge of html/xhtml, and working with Corel Draw. I'm considered flexible, open-minded and reliable. Please do not hesitate to contact me for examples of my work. My writing skills in Czech language can be seen here: http://www.kultx.cz/xgirl http://egyptska-mau.cz

$20.00 /hr
1,099 hours
5.00
April J Jones

April J Jones

Virtual Assistant/Data Entry

United States - Last active: 1 day ago - Tests: 6

I would like to find a position with a company in which I could offer my services to and also try to contribute to that company in any which way that I can. I would love to find a position where I can work from home so I can continue to raise my kids and take care of my family. I have experience in Microsoft Office, Microsoft Excel, Microsoft PowerPoint, Internet Explorer, Email Handling, Fax, OS (Operating Systems), Databases, SEO, Marketing, Customer Support, Inbound and Outbound Calling, Photoshop, Dreamweaver, and I can type 70+ wpm. I am on the computer daily and I enjoy being able to search different things of interest. I have completed my Associate's for Information Technology and Bachelor's degree for Web Design with University of Phoenix.

$20.00 /hr
4,883 hours
4.99
Zechariah Manning

Zechariah Manning

Building Your Brand ...Smarter

United States - Last active: 1 day ago - Tests: 5 - Portfolio: 1

—Creator of ZM Designz Branding— ■ Personal Website: www.zmdesignz.com ------------------------------------------------------ ► Mission and Vision— • To establish long-term professional relationships with value-driven businesses and individuals. • To effectively communicate the values of my clientele to the market they serve. • To create intriguing and tailored designs that evoke a positive response and a call to action. • To provide timely and prioritized customer service, clearly articulating milestones and project status. • To perform with integrity and purpose in all I design and put my hand to. • To serve with humility and appreciation with all whom I'm privileged to collaborate. • To deliver a product both my client and I will be proud of for years to come. ------------------------------------------------------------------------------------------------------------------------------------------ ► Brief Summary— As a graphic designer, hands-on branding advisor, and creative consultant, I specialize in bringing your business to life. Whether it's creating a brand image from inception, or refreshing the face of an existing business, my goal is to foster a mindset in your clients that calls them to action. Effective communication is a staple of my services. I can be counted on to consistently articulate relevant and important information in a timely fashion. I exceed expectations and provide excellent customer service. I'm really looking forward to serving you and helping you meet your goals. I'm easy going too! ■ More About Me: www.zmdesignz.com/about ------------------------------------------------------------------------------------------------------------------------------------------ ► Office Hours— *(PST) — Monday - Friday, 9am - 6pm (Phone/Chat Appts 10am - 4pm) Saturday, short-hours for rush orders. Sunday, out of the office ------------------------------------------------------------------------------------------------------------------------------------------ ► Referrals— I appreciate referrals. Learn more about how you can benefit: ■ www.zmdesignz.com/about/#referrals ------------------------------------------------------------------------------------------------------------------------------------------ ► Rush Orders— *For Saturday "rush order" accommodations, as well as 24-48-hour immediate turnarounds, a 25% rush fee will be applied. ------------------------------------------------------------------------------------------------------------------------------------------ ► Payment Schedule— Fixed price contracts require a 50% non-refundable down payment, with the remaining 50% due at time of file delivery. ------------------------------------------------------------------------------------------------------------------------------------------ ► Deliverable File Formats— *Adobe's Creative Coud powers my creations, and when applicable, delivers your files in native formats. Please expect all files to be delivered in the following formats: .ai, .psd, .indd, .pdf. Raster formats such as .jpg, .gif, or .png are available for delivery upon request. ■ http://www.zmdesignz.com/#adobe ------------------------------------------------------------------------------------------------------------------------------------------ ► Job Invitations— Though I value and very much appreciate all job invitations and budget ranges, I work hard to provide a top-tier experience for the clients I serve. Before sending me an invite, please take some time and look through my work history to get an understanding of my price-points, the level of service, and the quality of work you can expect when hiring me. All job invitations that fall outside of my general price-points and hourly rates will not be considered. Thank you kindly for your understanding in this regard.

$55.56 /hr
791 hours
4.98
Rossella Cantatore

Rossella Cantatore

Travel Planner and Holiday Consultant - Talented V...

Italy - Last active: 5 days ago - Tests: 4

Italian is my native language, but I am fluent in English, both written and spoken. I graduated in Business Communication with perfect marks (110/110). My rates reflect my professional experience and my status at oDesk, so please do not contact with the idea of high quality work for pennies. I hope you will consider me to be your virtual assistant for the following tasks: executive assistance, travel planning, translating between English and Italian, event organization, web research, copywriting, and data entry. I'm a passionate traveler and trustworthy travel planner. I have traveled extensively through Europe and US, Canada and Thailand. I also lived in London for one year, working in customer service for a prestigious hotel chain and a fashion group. I'm expert in web research in order to create any type of customized travel itinerary. I will find the best flights, trains, and buses, based on your specific needs. I’ll also do the legwork to find great hotels and attractions at reasonable rates. I know where to look in order to find the best deals available online. Just give me a budget and your destination and I will find the way to get the best out of it! I currently live in Italy and have been pursuing my career in hospitality, through different roles within four- and five-star hotels: - As a receptionist and Guest Relations Officer, I continuously dealt with customers’ requests. - As an Executive Assistant, I gained much experience in administration and event organization. I also wrote material for for the hotel website, brochures, and press releases. - As a Reservation Agent, I handled both individual and group reservations and supported the event office. My goal is to find you the best possible flights and other arrangements so that you can have the most enjoyable and productive trip possible. Faithfully, Rossella

$16.67 /hr
312 hours
4.99
Tonya D.

Tonya D.

Creative Writer, Blog & Article Writer, Social Med...

United States - Last active: 1 day ago - Tests: 9 - Portfolio: 5

I am a professional, accurate, native English writer, specializing in travel writing. With my degree in Broadcast Communications, I write for blogs, articles, newsletters, social media, emails, travel proposals and more. A Jane of all Trades, I've written everything from training manuals to scripts to educational materials for children and adults. I can edit your materials professionally and proficiently. I enjoy writing destination articles and travel specials, as well as travel advice blogs. In addition to travel writing, I manage social media accounts for several companies, travel, restaurant and non-profit to name a few. Social Media Marketing is an important step in increasing engagement with your customers, and providing a two-way conversation that is unique in business advertising. I believe in the 80/20 rule with 80% engagement and interaction, and 20% promotional. Previously, I have developed curriculum and training for large call centers as well as facilitating training for K-12, retail, call centers and small business. I have trained one to one as well as large groups, both in person and virtually. I also have experience providing technical support to home and business users. Strong writing skills used to write step by step documentation that is comprehensive yet clear. I have call center experience providing customer support to up to executive levels.

$26.67 /hr
2,223 hours
5.00
Christian hero A.

Christian hero A.

Telemarketer, Sales, Marketing, and Administration

Philippines - Last active: 1 day ago - Tests: 3 - Portfolio: 2

I am a communications professional who is interested in Sales and Marketing, Customer service, and Administration. As an employee, I seek job openings under, Insurance, Technical support, customer service support, Sales, setting appointments and long term employment. I am willing to be trained, and obtain a position that is fit above aforementioned, in a reputed company, where my skills and knowledge will be enhanced and utilized effectively.

$16.67 /hr
4,397 hours
4.94
Leiah S.

Leiah S.

Virtual Administrative/Personal Assistant & Real E...

United States - Last active: 2 days ago - Tests: 8

As a polished, efficient, and versatile professional, I have twenty years administrative background ranging from Executive Assistant to Office Manager to Front Office Coordinator. Administratively, I have supported Directors, Presidents, Vice Presidents, Partners and C-Levels at prior companies. As a licensed California Real Estate Agent for the past ten years, I have worked as a Buyer's Agent, Marketing Assistant and Property Manager. I have excellent organization and solid technical skills, and the capabilities to self-manage and complete tasks on time. I have experience with and am very comfortable managing projects. I definitely enjoy technology and learning new things. I hope to hear from you and discuss how I can make an immediate contribution toward the growth of your business!

$25.00 /hr
368 hours
4.94