If you are looking for someone who has the knowledge, skills, and attitude to get the job done and exceed expectations, then look no further. My three years of experience as a Customer Service Representative has molded me to be a top quartile agent and given me opportunities to be promoted as a Senior Floor Walker and Manager On Duty in a span of ten months. This experience has allowed me to practice my abilities as a Chat Support, Customer Service Representative, Sales Representative, and a Leader. As a Senior Floor Walker, I took Supervisor Calls for agents and resolve concerns exceeding expectations. Being a Manager On Duty helped me be more familiarized with Real-Time Application and other programs such as Kronos. With my excellent communication skills and attitude to be the best, your expectations will always be exceeded.
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Hire a freelance customer service representative to help you save time and keep your customers happy 24/7. A professional customer service rep can field questions, help users, solve problems, and take care of your clients...freeing you up to do the work that is at the core of your business.
Many of our freelance customer service reps have experience in large call centers around the world, and are ready to bring their professional experience to help your business.
Customer service Job Cost Overview
Typical total cost of oDesk Customer service projects based on completed and fixed-price jobs.
oDesk Customer service Jobs Completed Quarterly
On average, 2,196 Customer service projects are completed every quarter on oDesk.
Time to Complete oDesk Customer service Jobs
Time needed to complete a Customer service project on oDesk.
Average Customer service Freelancer Feedback Score
Customer service oDesk freelancers typically receive a client rating of 4.70.
I have excellent experience in various tasks. I used to work as a Quality Assurance and Control Inspector for more than 12 years including my 6-year experience in Al Khobar, Saudi Arabia. I have considerable skills in organizing information, outstanding ability to do repetitive tasks efficiently. I possess diligence, creativity and exceptional aptitude in learning new concepts. I am confident that I can contribute and build good relationships for the continued success of your business. Services Offered: 1. Virtual Assistant 2. Web Research 3. WebPress Developer 4. Customer Service Representative / Call Center Agent 5. Social Media (Admin Assistant) 6. PowerPoint Presentation 7. Data Entry / Typing 8. Logo Maker / Photoshop / Illustrator 9. Bookkeeping 10. Lead Generation
I hold a bachelor's degree (Magna Cum Laude) in Accounting from the Newman University of Kansas, USA. Management was my second major and through internships and work experience with hotel management company and accounting firm, I have the skill-set required to perform most accounting related jobs as well as jobs related to technical writing, customer service/support, admin. support, marketing, web research etc. I am looking forward to work with serious clients who wants to get their job done in a timely manner with perfection.
I am an accounting professional with an Associates’ degree in Accounting and seven (7) years of experience as a Accountant/Bookkeeper. I keep track of invoices, balance ledgers, and submit all tax forms. I am incredibly organized and detail oriented with a keen ability to handle many tasks at a time. I am familiar and comfortable with computer use and most popular software programs including the majority of accounting packages like Xero, Quickbooks and Peach Tree. My knowledge of accounting practices is solid and I am a whiz with numbers. Previous employers and clients have praised my ability to catch errors easily saving them much time money and frustration. I also have eight (8) years of experience as Sales Executive where my charge includes sales promotion and marketing. I developed accounts from cold calls to ongoing repeat-customer relationships with high-profile customers and after-sales support.
I am a very determined and goal-oriented person. My job experience was about Market Research, for about seven months. I used to call consumers for their feed backs on their customer service experience and ask if they have any suggestions and comments for the company. I used to write articles for our school paper. And during my past time, I help my mother create her reports using Microsoft Office (Word, Excel, Publisher, etc.).
I'm a bachelor of science in Information Technology, with considerable experience in SEO, Data Entry, Telemarketing and Call Centers. I believe that the only obstacle that hinders a person from success is his own self. I strive to be the best that I can be without being a burden to those around me.
My educational background started when I have graduated my grade-school level at Imus Pilot Elementary School - Cavite in 1997. Then graduated secondary at Imus Institute in year 2001. I'm an undergraduate of Bachelor of Science in Computer Engineering at AMA Computer College in Dasma, Cavite and studied from 2001-2003. In MAY 2005 - MAY 2007, I've worked as an English Instructor Associate for more than a year with International Voice on Line (IVOLINE). We are responsible for teaching English on-line with Korean students (Junior & Senior level). From here, I was able to enhance my English communication skills, Another thing that challenged me in this job is to be good enough in multitasking, to meet the satisfaction of our clients and to perform a very efficient job. In 2008-2010, I've worked with Teletech – Bacoor as a Technical Support Representative. We are responsible of troubleshooting the customer's internet connection, modems and routers. I feel great working as a Technical Support agent because I have enhanced my technical skills which is vital for my career. With that piece of knowledge I can work with minimal supervision. I had never stopped learning new stuffs about the new technology because I want to save time asking for someone's help. Gaining new skills every time shows my productivity as a dedicated agent. I believe that we always need to update ourselves every time to keep up on business. In 2010, I have worked as a Telephone Banker with ICT Marketing Services Corporation which became SYKES, handling a customer bank accounts for almost 2 years. We are responsible in helping our clients to manage their bank accounts, answer general queries, connect them to the right department, offer products and services depending on their needs and other concerns related to their bank accounts. I really enjoy working as a customer service agent and I challenge myself by making irate callers to be calm and happy after the call. Getting a WOW satisfaction from clients and customers/clients keeps me rocking on the floor. Every month, I am hitting our metrics by getting perfect customer surveys with low or balanced average handling time and of course, commendations from our customers. Finally, I am working as a VA (Virtual Assistant), home-based in a real-estate company from MAY 16, 2014 - up to present. My good conversational skills, multitasking, accuracy & meeting the objectives of my clients are my best assets. Not to just get that job done.. but get my job well-done.
-2 Years of experience with high profile technology companies including SPi Global, Inc. -Competent at managing responsibilities in a high-volume atmosphere -Skilled at interacting with customers of all socioeconomic backgrounds -Hard worker, quick learner, and ability to assume responsibility -Ability to work in a fast-paced, intense environment smoothly -Talented in problem solving and office system design -Meticulous worker; attentive to quality and detail -Committed to providing total quality work -Strong skills in organizing workflow, ideas, materials, people -Proficient in the use of computers
A person with initiative, a keen eye for detail, drive, and passion for excellence. I am committed to providing my clients with prompt, high-quality performance and value for money. Skilled, hard working professional looking for extra work. I am honest, diligent, and motivated to always do the right thing. My goal is to achieve 100% client satisfaction, regardless of the task's complexities. Good command of the English language, both written and verbal. - MS Office: Word, Excel, Powerpoint, Outlook - Google Docs , Spreadsheet - Editing / Research / Writing Let me help you improve your business! Here are the services I offer: - Outbound and/or Inbound Customer Service Assistance - Medical/Nursing Research - Lead Generation - Data Scraping / Data Mining - Database Entries - List Building, email address research and verification - LinkedIn Marketing - Online Research - Managing Email - Social Media Management - Zoho CRM and Zoho Campaigns Expect your projects to be completed accurately and promptly. See excellent results. Be one of my satisfied clients! Contact me today!
I am Papon Chandra from Bangladesh. My career goal at Odesk is to be a great service provider and definitely earning money. I've been working as a Real Estate Virtual Assistant here for last 2 years and gathered tons of experiences related to Real Estate Market. My Skills are:::::::::::::::: Keller Williams Agent Support::::::::::::::::::::::::::::::: Market Leader eEdge Lead Management Drip Campaigns (8x8 Buyer, 8x8 Seller, 10 Days of Pain, 12 Direct, 33 Touch) Market Insider Subscription Sending Listing Alerts and Emails Dotloop Expertise Trulia and Zillow Integration to Market Leader and Leads Exporting Social Media Marketing Search Engine Optimization Inside Sales Agent- Making Phone Calls Other Skills::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::: TP8i CRM Expertise Tiger Leads CRM Expertise Infusionsoft Administration Real Estate Investor's Assistant::::::::::::::::::::::::::::::::: FSBO Lead Generation Freedomsoft CRM Expertise Highrise CRM Expertise Making Phone Calls with Offers M5 Lead Machine OnCarrot Foreclosure Auctions Research Probate Records Research Craigslist Research Property Comp MLS Research- Flexmls, ARmls, Sandicor MLS, IRmls etc. Expired Listings and Pending Offers Research Smaill Claims and Tax Liens Research Divorce List Research Podio, Zoho, Fuel Lead System, Follow Up Boss etc. I am highly self-motivated, honest, diligent, details oriented, proactive and have problem solving skills. I believe my most valuable skill is the ability to learn a new things quickly and utilize that in my professional projects. Besides, I am comfortable communicating in English and can speak fluently. I have developed my skills as a Real Estate Assistant primarily. I am experienced doing Leads Follow Up, Web Development, Lead Generation, Search Engine Optimization, Online Marketing, Data Scraping, Web Research in the Real Estate industry and in other industries also. I've figured out that the key thing to complete a project successfully is to understand the job and needs of the client. This is the key thing of my job success. I can turn around fast according to the client need and a perfectionist in term of quality of service. I am hopeful to develop my career to the top level here.