I get a kick out of solving problems and shaping new businesses. It's one of the key reasons I quit the corporate world and set up my own small business consulting company. The more complex the problem, the more interesting it is and the more gratifying it is to solve. If you have a business problem that is hampering your ability to generate more revenue, streamline your operating costs, not bringing in as many customers as you'd like or isn't positively impacting your brand, then we should talk. I will work with you to understand your issue, partner with you to determine the best possible solution and work with you in implementing the solution. Helping small businesses and entrepreneurs accomplish what they set out to do is a passion that has not petered out in the many years I have been consulting. If anything, it has grown stronger with more success. Having a brilliant business idea and setting up a business around it are two very different things. One needs creativity, passion and critical thinking while the other requires discipline, follow-through, pragmatism, innovation and systematic implementation. I understand this very well and I can work with you to establish an organization and business that is set for long term sustainability. As an entrepreneur and consultant, I learn as much from my client and they do from me, and I apply what I've learnt on future projects. Over time, this has helped me become a better consultant and develop knowledge and skill across a wide range of industries. I work collaboratively; I simply do not believe in working any other way. My focus areas: 1. Business Planning and Market Research - I provide business planning and market research services for a wide range of budgets depending on the needs of the client. 2. Sales, Marketing and Business Development - Right from strategy development to the creation of sales and marketing collateral, implementation and project management of sales and marketing plans, I provide end-to-end services. 3. Business Process Design/Improvement/Reengineering - Whether you want to establish business processes for your new company or are looking to streamline and improve your business processes, I can work with you in developing robust and sustainable processes for your business. 4. Quality Management (Lean Six Sigma, ISO 9001) - Are you looking to implement a Lean Six Sigma improvement project or get consulting support to prepare for your ISO 9001 audit? I can help. 5. E-Business Management/E-Commerce (Non-IT) - Whether you have an existing e-commerce business that you want to scale up or you're setting one up from scratch, my experience in setting up a wide range of e-commerce businesses will add value. 7. Project Management - Whatever your business landscape, my extensive project management experience will make sure that your project runs smoothly, on time and within budget. I am very comfortable managing virtual teams and managing freelancers. I've delivered over ten successful projects in the last year alone. 8. Learning Strategy and Instructional Design - Whether you're looking to get expert opinion on the effectiveness of your training curriculum or want to develop a framework for trainer effectiveness, my experience heading training functions of large global corporations will come in handy. Right from developing content for ILT to delivering training programs, you will find a partner for all your training needs here. Industry Experience: 1. Publishing - I know the ins and outs of Amazon, Nook and other POD and e-book publishing platforms. I know what it takes to run a successful publishing business. 2. International Trade 3. Contact Center Operations - Having managed various contact centers throughout my career, I have in depth knowledge of how to set up, manage and scale any contact center operation. 4. Financial Services 5 - E-Commerce
Process improvement Job Cost Overview
Typical total cost of oDesk Process improvement projects based on completed and fixed-price jobs.
oDesk Process improvement Jobs Completed Quarterly
On average, 12 Process improvement projects are completed every quarter on oDesk.
Time to Complete oDesk Process improvement Jobs
Time needed to complete a Process improvement project on oDesk.
Average Process improvement Freelancer Feedback Score
Process improvement oDesk freelancers typically receive a client rating of 4.74.
Seasoned Business Analyst, Business Analysis Trainer/Mentor and Process/BPM Consultant with extensive IT/Business experience across global clients (of varied size and industries). Experience of working across many parts and cultures across the globe such as the India, U.S., U.K., Germany, Australia. Experience of training in Business Analysis and CBAP preparation across individual or small batches from the US, UK. Also have experience of training large size batches from multinational management consultancy and technology services. Proud to be Certified Business Analysis Professional™ (CBAP®) and happy to be ODesk endorsed as Top Rated Consultant. My objective is to continue excelling as Senior Business Analyst/Consultant while adding value to my clients during various phases of a project such as: • Extensive interaction with key stakeholders like users, senior leaders and vendor representatives. • Keeping tabs on governance/quality of organization-wide RFPs/requirements from various application domains, while functioning as the lead on requirements management process team • Active participation and contribution in stream leader meetings • Planning and actively participating in various workshops on solution concepts, scope, requirements analysis and detailed level functional requirements, gap analysis and design • BPA (Business Process Analysis) and improvement. Creation of As-Is end-to-end process maps highlighting the key processes, data(domain) models, rules and improvement opportunities • Creation of extensive documentation of requirements (new/enhancements) in the form of data and business process models, dashboard designs, use cases, user interface models (wireframes/mock-ups) or screen definitions, worksheets containing critical information like user groups and performance requirements • Assisting IT staff (including outsourced teams) in technical design, testing strategy, test case reviews/testing/QA. Creation of acceptance tests on behalf of business teams • Active participation in overall project planning, status tracking, document control, traceability and post closure activities • Extensive QA/testing and reviews of partner integration B2B transactions (data) to ensure those are per specs • Creating Message Implementation Guides (MIGs) for various interfaces including critical business processes related to Advance Shipment Notice (ASN/ 3B2) and Milestone updates (3B3)s • Designing client specific BPM Methodology based on industry best practices • Training and mentoring in the area of Business Analysis, CBAP-CCBA exam preparation, BPM/BRMS, Quality guidelines and process expertise. Successfully trained batches in the US, Canada and India • Member of Business Process and Data CoE (Centre of Excellence) team for a top tier client’s eBusiness team Professional Highlights: • Over the past 17 years , I have worked in all stages of SDLC, using different methodologies such as waterfall, agile, incremental. During all these years, I have contributed in wide variety of engagements as Business Analyst. I have in depth knowledge of BABOK framework. • I have specialized expertise in process improvement areas such as Business Process management Systems(BPMS), Business Activity Monitoring (BAM), Business Rules management Systems (BRMS), EAI and B2B based integrations. • I have worked with several US, UK and Australia based MNCs (such as Motorola, Genworth Financial, Capital One, British Telecom to name a few) on various IT engagements. While building my career expertise, I have lived and worked in India, U.S., Australia, U.K. and in Germany. As part of my odesk based consulting I have worked with several diversified clients located across U.S. Canada, Australia, Sweden and Dubai. • I have wide variety of business domain experience such as end to end Supply Chain, Trading, Insurance, Risk, Telecom, Performance Monitoring, in general web based systems, and ERP processes related to Sales, Inventory, Purchase and Logistics. I have also worked in the same role with small scale businesses as well, plus I have experience creating a small b2C online business setup. • Come from very strong technical and engineering background. Primary specialties include cloud computing, SOA and web-services, J2EE, client-server, .NET • I am certified NLP Practitioner from Australia and have skills to train/coach on the same as well. • Last but not the least- I have worked with global teams in completely remote model or partly remote model successfully for almost 5 years altogether. I have managed to do so successfully with regular communication and sharing updates, using remote access tools such as VPN, skype, teamviewer, GotoMeeting, WebEx along with appropriate preparation for the meetings and presentations. And yes, of course with help of great teams I have worked with.
I specialize in Supply Chain Management, Lean Six Sigma methodologies, Sales Forecasting and S&OP (Sales and Operations Planning). My mission is to satisfy my clients by bringing significant changes to their organizations which increase productivity, decrease cost and save time. I am passionate about improving business processes and motivating new businesses. This is the main reason I quit the corporate world and set up my own small business analysis and consulting company. If you are intending to improve your Supply Chain processes or/and create new efficiency standards of work for Inventory Control, Production, Sales and Operations or just forecast your sales/demands for any purpose, I can help you. You just need to provide me with relevant data and I will analyze it and give appropriate solutions in a short time. I have over 12 years of successful work experience in manufacturing and consulting companies. I do not only analyze, but can make summaries and conclusions based on the real and specific situation, like company nature/mission, market/production trends, competitive position, raw materials price increase, profit prospects, etc. precisely emphasizing the problems/faults root and points for improvements. - I implement the process improvement changes in the organizations by writing the standard operating procedure manuals and ensuring the duties/operations are performed correctly and efficiently. I am a good technical writer. - I am proficient in Forecasting. I build sales forecast based on historical sales data applying statistical models, events, dynamic regression and judgmental approaches. I also develop sales/cash flow forecast for products combining statistics and financial modelling knowledge. - I help startup companies with their marketing plan, costs calculations, and all the aspects of the supply chain management. - I particularly specialize in B2B marketing and selling funnels. I advise companies on how to get industries, increase responsiveness of prospects, close deals, generate leads, build a network, an effective content and more. I lead B2B development projects creating the most practical sales strategy and plan with a track/measurement of performance, return on investment and success. - I am competent with Zoho CRM software. I am experienced in customizing the software to any organization structure and requirements streamlining and automating business processes. I am experienced in integrating Zoho CRM and working with other apps within Zoho suit, such as Campaigns, Reports, SalesIQ, Survey, Projects, Docs and Invoice. - I also help organizations to work efficiently saving a lot of money on not purchasing big and complicated software systems. I have already successfully completed four projects on oDesk of streamlining business processes through Google Sheets. - I have performed many Market/Niche researches while working on different projects for different industries. I conduct researches for startup companies with all the market analysis involved. I research data for developing sales/revenue forecasts, if I don’t have the data from internal companies’ resources. - I am also very experienced in designing and analyzing Surveys for making decisions from qualitative and quantitative data on customers’ needs and expectations collected in the surveys. I have completed online courses in business strategy, business development, business analysis, operations management and marketing from Udemy and ed2go. I am certified in Lean Management and Lean Six Sigma Green Belt. I have strong analytical, making decision, planning and organizational skills with ability to lead projects independently. I am very practical and realistic while working on projects. I always use advanced methodologies and software to perform assignments. My areas of expertise: * Business Process Modeling *Business Process Re-engineering * Strategic Planning * Business Strategy * Sales Strategy * Business Development * Startup Consulting * Marketing Plan * Product Pricing * Market Research * Market/Marketing Analysis * Cost Analysis * Lean Management * Six Sigma * Process Improvement * Sales Forecasting * Revenue Forecasting * Demand Planning * S&OP (Sales and Operations Planning) * Inventory Management * Supply Chain Management * Operations Management * Procurement * Purchasing * Data Analysis * Business Intelligence * Business Analysis * Zoho CRM * Google Spreadsheets * Google Analytics * Survey Design * Survey Analysis * Benchmarking * Financial Analysis * Technical Writing When working as Lean Leader and Business Consultant I have led tens of continues improvement and efficiency projects in different departments of organizations which included measurements, analysis, improvements and controls. These projects saved thousands of dollars to the organizations on a monthly basis. I am also skilled and experienced in ERP Systems: BAAN, SAP, AS400, QAD and SERADEX.
- Sr. QA Engineer - Sr. Project / Program Manager / Scrum Master - Sr. Business Consultant After years of experience in Management in both the Software Development and IT industry, I want to expand my horizon at my level of expertise. I'm more geared towards management of technical staff and/or projects. In this setting I have experience in a lot of different specialties (QA, Customer Support, Web Development, Development, IT, Production, Client Management, and others). I'm comfortable in a lot of environments, but I like to be able to use my own management style that is more aimed in managing through positive experiences, openness and coaching and training. I'm definitely not a supporter/believer of managing with an iron fist. My main aim is always to create a positive and productive environment in which people can feel happy and flourish, as opposed to being stressed and strained. I learn quickly and I'm flexible and precise in my work. I have experience with multiple cultures and am a good communicator. For details on my experience, see my LinkedIn profile at: http://it.linkedin.com/pub/marc-baas/19/825/96b/
Proposal Lead and Writer, Cost Savings Technologist, Project Manager, Project Planning and Strategic Thinker. Business and Executive mentoring, personnel development and trainer. Consultancy services including: • Commercialization and Innovation • Business Transformation and Planning • Business growth strategies and development • Project Management • Risk Identification and mitigation planning • Corporate Responsibility and Sustainability • Business Capture Management • Proposal Architecting and Writing I am a recently retired experienced Senior Program Manager with over 30 years experience in the Aerospace and Defense Industry looking to help others with their projects. Specializing in program management, technical management and subcontract management team leadership. I have led program management development programs that has trained and certified program managers for large aerospace company. I have led large proposal teams for management and cost volumes for proposals with value greater that $250M USD. Relevant background and program experience in defining and managing the work scope for subcontracts and teammates in large distributed development environments. Strong managerial skills with proven success in project definition, project planning, negotiation and execution Earned Value Management Systems. I am a proven highly effective team leader with excellent interpersonal, coaching and mentoring skills, communication, and team building skills. I am an experienced and trained Black Belt-Six Sigma Facilitator. As my profile shows I currently have oDesk contracts with five major IT companies that utilize my skills and expertise to assist with project management and proposal writing consultancy. I had a past client who has left me somewhat questionable feedback due to unhappiness he experienced. I learned from this experience to only communicate with the hiring client on proposal requirements. He had delegated daily communications with an employee of his who provided conflicting guidance. I followed his employee's guidance, which wasn't the strategy that the hiring client had. Let these four active oDesk contracts and my past experiences be your guide on my abilities and experiences. Linked In Profile: http://www.linkedin.com/in/jhoxsie
I have a comprehensive background in product development/project management within the confines of international medical device regulations. I thrive on taking vague ideas and ill-defined needs and turning them into concrete reality. I can start a medical device company from the ground up and I can do it on schedule. This includes... From a Regulatory perspective: --Initial regulatory requirements analysis for new markets (EU, Brazil, Australia, US, Canada, etc.) --Identification of applicable test protocols (ISO standards, etc.) and management of test houses --Interfacing with regulatory agencies and identifying consultants --Writing of regulatory submissions such as FDA 510(k)s --Quality System development and implementation to required standards (ISO 13485, FDA, CMDCAS, etc.) --Identification of loop holes and temporary workarounds to ease implementation pains and maintain profitability From a Project perspective: --Using good interpersonal skills to keep people motivated and excited --"Conducting the orchestra", developing a logical rhythm of events and ensuring timely completion of tasks --Turning "unknown unknowns" into "known unknowns", forseeing problems before they arise and altering the "orchestra" accordingly --Coordination of teams on an international level --Intelligently focusing energy on tasks with the highest variability, including procurement of additional expertise as necessary --Always keeping an open dialog about the day-to-day changes in the "Good/Fast/Cheap, pick any two but only two of the three" trade-offs in milestone achievement From a Product perspective: --Development of design parameters from organization input (Sales, Marketing, Support, etc.) --Nitty-gritty technical work like engineering drawings/drafting, statistical analysis, resdesigns due to manufacturing constraints, component supplier identification. --Identification, qualification, and day-to-day management of international manufacturers --Design History File/Technical File development and maintenance --Design Transfer for complex electromechanical devices From an Operations perspective: --Part Number/Drawing Number/Revision Control development and implementation --Engineering Change Order workflow and impacts --Purchasing-Manufacturing-Sales-Shipment procedures and throughput --ERP/MRP implementation including workarounds for system limitations I am a strong believer in a person's word. If I tell you I'm going to do something by a certain date that is my word and I'm going to get it done, hell or high-water. I don't mess around: I live on a remote homestead so I grow my own food, build my own structures, fix my own car, brew my own beer. My entire life requires a high level of precision execution every single day, failure is not an option.
Fanny Nathaniel Agency Contractor
Revelling in the best conversion rate I've had so far: 71.24% in a lead generation campaign that I launched on Facebook for my client 2 days ago (14Oct2014)!. I've increased the budget and I'm excited to see where this is going to take us :-) Update 31Oct2014: It's still holding between 69-70% conversion rate, tweaked the targeting, hiked the budget and keeping fingers crossed! Update 27Jan2015: Crossed a whopping 20,000 conversions in 3 months! Conversion Rate steady at around 50%. Update 3March2015: 25,000 leads in 18 weeks & counting! Conversion Rate holding around 50% with constant tweaks to audience, budget, ad copy, etc. 30March2015: I seem to have also hit the perfect balance for another client's lead generation campaign that gave us a CTR of 24.67% for just $27.63 (Cost per click: $0.02 - 1724 clicks in just 3 days). Although I have to admit that I haven't seen anything remotely close to this conversion rate, I strongly believe that of all internet marketing efforts, Facebook Advertising truly offers value for your money but only if your advertising campaigns are managed well. That's where I come in. So, if you are sitting on the fence about FB advertising as you just don't have the time or the right people to take the learning curve, you should seriously consider hiring me to get your targeted advertising off the ground. If you've already tasted how good FB advertising can be for your business, you should hire me to keep it flying high. Or if you are on the verge of giving up as you are just not able to figure out FB's idiosyncrasies, you could let me have a look at your ad campaigns and your landing pages to see if there's something you haven't tried yet. I have been managing Facebook advertising for clients since December 2013 and find it very rewarding both for my clients and for me! I have tried and tested several ads and campaigns and have created reporting systems that make some sense of Facebook's confusing reports. I've attended several webinars by experts and brainstormed a few. I maintain a close eye on ad/campaign performance and create new ads or edit existing ads according to audience reactions. I'm really good at creating landing pages that convert. I use Unbounce and LeadPages. I work well with design and development teams. I keep my finger on the pulse of what's happening so I'm usually full of new ideas on how to make campaigns better and laser focused on conversions. I have more than 20 years experience in managing projects, organising and simplifying complicated processes, creating appropriate documentation to capture important data, hiring staff, writing and editing content, transcribing audio clips, creating presentations, web research, etc. I worked as a personal assistant to top management in 4 different organisations (Calcutta Jute Industries, Growmore Business Associates, Maranatha Charitable Organisation, Willingdon Hospital) over a period of ten years (1988 to 1998) which included extensive administrative work involving independent decision-making and business correspondence. I also ran a small business for 12 years (1996 to 2008). I simultaneously worked in the field of clinical research as a freelance clinical trials coordinator in several hospitals in Chennai, India, which involved considerable documentation, data entry and compilation, independent correspondence, etc. Both these fields involved extensive data entry and database management. I have since headed a clinical research site management organisation, Merit Medical and Allied Sciences Pvt. Ltd. in Chennai as the CEO from 2007 to 2009. As it was a start up, I did everything that is required to set up the organisation from finding the right location, hiring the right staff, interacting with clients, putting together business proposals to setting up processes and documentation. In January 2010, I broke a leg in a road accident and this kept me confined to bed for a few months when I discovered working online through oDesk. There has been no turning back since then. It has been an awesome experience the last five years, working with clients from all over the world and I wouldn't exchange this for anything else!
Troy Beyer Agency Contractor
Value delivery through Business focus, Lean thinking, and Project Management discipline. Process Improvement is in my DNA. I possess deep experience and professionalism without overhead. A sample of my offerings: * Business Process Improvement - Applying Lean Thinking to Business, startup through Fortune 500, to improve value stream. * Project Management Services - Certified Project Management Professional (PMP) with over 8 years experience running multiple simultaneous complex projects at Fortune 500 companies in US. * Agile Project Management - Certified Scrum Master (CSM) and PMI Credentialed Agile Certified Practitioner delivering effective and efficient project management using the revolutionary principles in Agile and Lean thinking. * Agile Training & Coaching - Teaching fundamentals and applied techniques via Physical and Virtual classrooms. On-site coaching services available for development teams, IT leaders, and executives needing help transitioning to Agile. * Project Management Training - Classroom and internet instruction on project management topics, including PMP exam prep, Agile, Scrum, & PMI-ACP exam prep. * Information Technology Strategy & Services - Tool selection and implementation, SaaS delivery, & infrastructure management capabilities, built over 15+ years in software development, production support, and infrastructure management at the enterprise scale.
Arthur Jhon Alipante Agency Contractor
An Agency Manager and Financial Consultant at The Philippine American Life and General Insurance Company (Philam Life), a Health Benefit Agent at Maxicare Healthcare Corp., and a Heath Counselor at Caritas Health Shield, Inc. I am also the Managing Director of Spring Events and Productions Group Inc. My past working experience is with Lexmark Research and Development Corp., responsible in the delivery of both Mac applications and Linux print driver software for Lexmark International, Inc., with mastery in Objective C, XCode, Mac OS, Ubuntu and Fedora distributions, BASH, and Perl scripting, respectively. Through concurrent experience with HardShop Labs, LLC, I have timely and time-tested experience in technical, management, staff, and business leadership of SEO practitioners that deliver Quality Backlink Building and Article Writing. I also have highly-competent skills in PHP, HTML, MySQL, and Site Administration.