Demonstrable skills and experience in both Enterprise and SME (MSP Clients) Project and Programme Management, based on the principles and methodologies of industry standards such as PRINCE 2 and PMP. With further demonstrable experience of managing teams in excess of 30 members including local hire and remote resources, together with all aspects of annual performance appraisals, and contractor negotiation, with an excellent understanding of the latest ITIL methodologies for ITSM. This specific experience has been gained from over 10 years of managing distributed teams and environments across multiple time zones and cultural forums, through Application and Infrastructure Support and Project and Change Management to have a complete understanding of the both SDLC and ITSM and how to make them successfully coexist. I have developed and managed enterprise grad SLA’s, OLA’s, UC’s and KPI’s framework, for both internal IT staff and external supplier resources to meet with industry and global regulatory requirements. Responsible for ALL Sarbanes Oxley (SOX) reporting and owner of ALL SOX controls for UK. I have a professional, adaptable, and competent approach to both Resource and Stakeholder management. I am more than comfortable with working in an integrated IT environment or as a consultant. I have a strong mix of corporate enterprise, SME and entrepreneurial experience, and to expand on that, my experience has afforded me the ability to learn the complex matrix management structures and business models which predominantly gained within Global Financial Services Industries (Investment Banking and Global, Corporate and Specialty Insurance). Where conversely some of my most recent and earlier career experience was based in one of the most competitive customer service industries, and to achieve success in this, I had to be flexible to market conditions, so that I could maintain strategic focus so as to continually meet my financial targets. The combination of my career experience has provided me with the opportunities of working in USA, Belgium, France, Spain, Gibraltar, Abu Dhabi and secondments to Brazil, Mexico and APAC, for projects that I was either managing or transferring to local piers and latterly I had responsibilities for USA, Germany, Italy, Switzerland and Denmark. I am confident that I have a strong comprehension of global business environments and managing diverse IT Departments across a multicultural platform. I feel that I am confident and excellent communicator and am completely at ease with interacting and influencing piers, partners, subordinates and executive management, both internally and externally to my working environment. Throughout my career, I have remained technically competent, complemented by my training and experience with Prince 2 and ITIL methodologies. I am a strong communicator, who is confident and experienced in influencing business and IT stakeholders-up to and including-CIO/Managing Director Level.
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>> Expert Weebly custom site Designer >> Expert Wordpress custom site Designer >> Good English Communication >> Quality Work, Timely Delivery with Good & Best Price. >> Server Administrator Support >> Free Conversation >> How to make free E-Commerce site. >> Administrator Support >> Team Handling >> Internet Research >> Visual Web Design >> Tutorial Provide Dear Clients, After completion your project, I always provide a free support service. Don't hesitate to send message, if you face any problem. I will response with 12 hours.
I am a professional, accurate, native English writer, specializing in travel writing. With my degree in Broadcast Communications, I write for blogs, articles, newsletters, social media, emails, travel proposals and more. A Jane of all Trades, I've written everything from training manuals to scripts to educational materials for children and adults. I can edit your materials professionally and proficiently. I enjoy writing destination articles and travel specials, as well as travel advice blogs. In addition to travel writing, I manage social media accounts for several companies, travel, restaurant and non-profit to name a few. Social Media Marketing is an important step in increasing engagement with your customers, and providing a two-way conversation that is unique in business advertising. I believe in the 80/20 rule with 80% engagement and interaction, and 20% promotional. Previously, I have developed curriculum and training for large call centers as well as facilitating training for K-12, retail, call centers and small business. I have trained one to one as well as large groups, both in person and virtually. I also have experience providing technical support to home and business users. Strong writing skills used to write step by step documentation that is comprehensive yet clear. I have call center experience providing customer support to up to executive levels.
Providing 100% quality service on time and achieving employers satisfaction for every single Project. I am a hard-working, reliable, extremely well-organized, highly motivated, creative, and professional individual seeking to utilize my creative skills in Web Research, Lead Generation and Admin Assistant. I believe intensely in maintaining a strong work ethic and the importance of customer/client satisfaction. Always work very hard to fulfill the requirements of any projects. I am able to work fast and efficiently in order to meet specific deadlines. ◄░░░░►►▬▬▬ஜ۩▬۞▬۩ஜ▬▬◄◄░░░░► ►Why Should I be hired?◄ Areas of expertise (:- ►Web Research ►LinkedIn Research with Advance Search ►Data/Jigshow Contact Research. ►Rapportive. ►Google Spread Sheet and DropBox ►Advance Google Search ►Email List Building ►Lead Generation ►Lead Collection ►Sales Lead Generation ►Microsoft Excel and Office. ►Lead Generation & Web Research◄ ►Email & contact List Building ►Collect Company's Information (Direct Phone & Email Address) ►Collect Personal Information (Personal Phone & Email Address) ►Lead Collection By using Social Media & Directories ►Market Research ►Email Scraping ►Google Research ►Finding Companies email address ►Finding corporate email address ►LinkedIn ◄ ►Lead Generation ►Jobs Searching ►Daily message sending to the client ►LinkedIn Research ►Join Target LinkedIn Groups ►Sending Messages ►LinkedIn Sending Invitations ►Working tools which I usually use ◄ ►LinkedIn Executive Premium Account ►Data or Jigsaw account. Have access to collect all Phone and email. ►Salesforce Account. ►Lead411.com. Have access to collect all Phone and email. ►Rapportive for email checking. ◄░░░░►►▬▬▬ஜ۩▬۞▬۩ஜ▬▬◄◄░░░░►
I specialize in Customer Service, Administrative and Clerical Tasks, Social Media Management, Blog/Article Writing and Blog Management. I can guarantee that all administrative tasks (mundane to complex) will be taken care of and completed in an accurate, organized and efficient manner. Qualifications: Superior language skills - English Excellent communication skills Excellent organization and time management skills Ability to comprehend and execute instructions efficiently Self-starter with the ability to work independently with little to no supervision Document preparation and conversion Google Drive organization Ability to communicate via Skype
Seeking for a position as a Virtual Executive Assistant, Project Coordinator or Customer Service/Technical Support for a reliable company. I have several experiences in Administrative Support and data encoding with my previous jobs over the last 5 years. I have a very good and strong background in most office applications software such as MS Office (Excel/Word/Powerpoint) PDFs, and HTML . Moreover, I have more than 5 years in technical support and customer service experience and I am looking forward to join and be a part of any small or large companies that require any of my skills.
For the last 7 years, I have worked in call centers focusing on call handling and coaching agents to provide high customer satisfaction. I have also worked as Project Manager in a web design company. My primary goal is to find a long term job that fits my abilities or may require a different set of skills but provide training as I am a fast learner and is always open to learning new things.
For the past 10 years of working in different fields, my experience as a teacher, Liaison Officer in a Travel Company, as well as a Technical Support Supervisor, has taught me to acquire varied skills which I am now very much happy to share and impart to the world. I am highly experienced with technology, the internet, website management and research; and social media. I work with these tools day in and day out, whether it is by creating reports or researching the latest trends. I have strong communication skills. I am trust worthy and I can be a dependable virtual assistant to an employer who requires both speed and accuracy. I deliver an excellent result for every project I work on. I enjoy exploring new things and working on projects that gives me the opportunity to enhance my skills. I work fast, I learn fast, and I am very much trainable. I can follow instructions efficiently, with accuracy. I am results-oriented, with a very keen eye for details. I work under minimum supervision and limited delegation.
Svitlana Kubrak has been working for years in the hospitality industry both in Czech Republic and in native Ukraine. Her experience covers roles in hotels, restaurants, exchange offices and as a professional hostess. Her passion for languages lead her to speak 4 languages and she is always busy in learning new ones. She is a native speaker of Ukrainian and Russian, she speaks English on a full-professional proficiency and Czech at a near-native level. She is currently studying Italian because her husband comes from the Sunny Italy and she wants to connect more deeply with that beautiful country. (She also understands Polish and Slovak, because of mutual intelligibility with her main languages). Because of her previous studies, she is very tech-savvy. She graduated from the Stryj Professional College №35 with a red diploma (with honors) as a Typing & Layout Operator, making her an expert of graphics softwares. In general, she is an internet enthusiast and she is always eager to learn new things about technology in general. Personally,she is a very sunny and straightforward woman with a deep hunger for life.She loves to read, draw, listen to music, food (cooking and eating it!) and learn something new everyday . Hiring her will result in getting someone professional and strong motivated, but still someone always with a smile on her face and a positive attitude towards people and life, making her perfect for working on a team. Her life goals are, on a personal level, having a nice and lovely family and, on the professional side, she would love to open and manage her own café or restaurant in Prague.
James Dean Agency Contractor
James Dean, 29, from Bloomington, Indiana, originally from Saint Cloud, Florida. He does not have any children, but does have 2 dogs who are spoiled beyond belief. When James is not working, he enjoys spending time with family and friends, going hiking, photography, and scrap-booking. James is no stranger to the administration field, having spent his entire working career in various types of customer service positions and office administration. It taught him the importance of having high moral standards, ie confidentiality, reliability and has a strong work ethic. He is honest, creative, technologically savvy, and has a real "go getter" personality. Prior to starting his virtual assisting career, James spent over 12 years polishing his skills in positions; Office Manager, Administrative/Personal Assistant, Operations Manager, Activities Coordinator, and Customer Service. Passionate about helping others, James provides invaluable services such as office administration, article writing & submissions, scheduling and social media management, just to name a few.