Complaint Management Freelancers

Showing 300 freelancers

Complaint Management Freelancers

Showing 300 freelancers

Browse Complaint Management job posts for project examples or post your job on oDesk for free!

Complaint Management Job Cost Overview

Typical total cost of oDesk Complaint Management projects based on completed and fixed-price jobs.

oDesk Complaint Management Jobs Completed Quarterly

On average, 1 Complaint Management projects are completed every quarter on oDesk.

1

Time to Complete oDesk Complaint Management Jobs

Time needed to complete a Complaint Management project on oDesk.

Average Complaint Management Freelancer Feedback Score

Complaint Management oDesk freelancers typically receive a client rating of 4.39.

4.39

Last updated: February 1, 2015

  • Freelance Writer - Sales, Marketing, Translation

    I am a Techno-commercial person having 27 years of varied experience that include Production, Sales, Marketing, Quality Systems, Warehousing, Branding & Consultancy. I have good language abilities and am fluent in English and Hindi. I have latent writing skills & creativity which … more

    I am a Techno-commercial person having 27 years of varied experience that include Production, Sales, Marketing, Quality Systems, Warehousing, Branding & Consultancy. I have good language abilities and am fluent in English and Hindi. I have latent writing skills & creativity which I wish to further hone and make use of profitably for any outsourced work. I wish to take up following jobs : 1. English - Hindi / Hindi - English Translation. 2. Sales & Marketing or Branding related write ups. 3. Technical write ups.  less

    ratail-sales-management sales sales-management sales-promotion marketing-strategy b2b-marketing market-research customer-service business-analysis workforce-management data-analysis complaint-management microsoft-word microsoft-excel microsoft-powerpoint 00 more less
    • $11.11 HOURLY RATE
    • 5.0
    • 0 HOURS
    • INDIA
    • LAST ACTIVE
    • 4 PORTFOLIO ITEMS
    • 4 TESTS
  • Virtual Business Solution Specialist/Owner

    My career focus has been in Human Resources & Management Administration. With the experience I have obtained in these areas, I've branched out to run my own business focusing on Virtual Business Solutions for the Small Business sector. In my … more

    My career focus has been in Human Resources & Management Administration. With the experience I have obtained in these areas, I've branched out to run my own business focusing on Virtual Business Solutions for the Small Business sector. In my experience working with start-up companies and small businesses (100 employees and under), key positions that enable a small company to move forward and grow their business remain unfilled due to the lack of capital to pay for full-time personnel or office space. Such positions include, but are not limited to: Executive Assistant, Office Manager or Human Resources Manager. More times than not, leaving these positions to be covered by inexperience persons lead to expensive legal problems and negatively impact the business model. We at Hamilton Virtual Business Solutions ("HVBS"), can assist with the problems associated with this lack of coverage. The costs & benefits realized in association with hiring HVBS will be evident within a short time after implementing our services. Critical skills of our employees are organization, time management, follow-thru and expertise One person running a business simply can not truly focus all their energies and primary talents in all areas necessary to grow and nurture their company. Owners and Managers should use their time wisely to focus on what they do best, in areas they have the most knowledge about - allowing them to grow their business. Stress can be detrimental when it comes to running a successful business. If an Owner or Manager is stressed by the many small details of running a business, the stress will show through in dealing with other employees, business partners, potential investors, customers, and in their own family life. You don't have to do it alone...Let us help you...Let us do what we do best - allowing you the time to do what you do best.  less

    account-management accounts-payable-management accounts-receivable-management administrative-support article-writing business-coaching business-development calendar-management call-handling change-management complaint-management contract-drafting data-analysis data-entry database-management desktop-publishing document-review 00 more less
    • $38.89 HOURLY RATE
    • NO FEEDBACK GIVEN
    • 0 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 1 TEST
  • Experienced Team Leader for Customer Service, Sales and Back Office

    Ten years of solid working experience in the field of Customer Service, Sales and Back office, demonstrating a wide range of competencies in strategic and tactical roles, as well as leadership responsibilities. Proficiencies include extensive sales and customer service (call … more

    Ten years of solid working experience in the field of Customer Service, Sales and Back office, demonstrating a wide range of competencies in strategic and tactical roles, as well as leadership responsibilities. Proficiencies include extensive sales and customer service (call and email/chat support), Healthcare and Insurance products, strong communication skills, people management and talent development, global sensitivity through working in an environment of diverse cultures, strategic planning, versatility and change management. Experienced in: • Operational Excellence: Part of the team who oversees compliance of each program in terms of OPEX in Accenture. • Team Management: Handled several teams in both sales – inbound and outbound, customer service - handling phone calls and chat support, back office – data entry, validations and adjustment, background investigation. • Training Support: Conducted several sales training to enhance team’s sales performance to ensure that sales target will be achieved consistently. • Program Management: Organized and led successful project events, employee engagement programs, rewards and recognition activities, marketing initiatives and climate surveys • Business Development: Experienced in working on process migration which involves process documentation, overseeing teams both onshore and offshore, coordination with onshore managers to ensure that SLAs are consistently met for both productivity and quality.  less

    sales-management project-management call-center-management database-management inventory-management service-level-management complaint-management time-management 00 more less
    • $7.78 HOURLY RATE
    • NO FEEDBACK GIVEN
    • 643 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 2 TESTS
  • Email Handling,Customer Service, collections, mangement, training,

    I have been in customer service for 10 years. I started in 2002 and my experience, played a vital role on my goal. I was a part of the Training team, a Manager and a Customer Support Representatve. I understand … more

    I have been in customer service for 10 years. I started in 2002 and my experience, played a vital role on my goal. I was a part of the Training team, a Manager and a Customer Support Representatve. I understand the vital role of training the agents in any operations of a business. This is what I have taken part in the years I have been in the business. To know what you can about what you support and to always go an extra mile for the customer.  less

    email-handling customer-support customer-service online-community-management administrative-support complaint-management chat-support 00 more less
    • $12.22 HOURLY RATE
    • 4.6
    • 722 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 5 TESTS
    ASSOCIATED WITH:
  • Office Administration and Management

    Having worked in the Healthcare sector in the UK for the past 14 years, I have the knowledge and experience to turn my hand to most tasks. Having managed upward of 90 members of staff, I have learnt the art … more

    Having worked in the Healthcare sector in the UK for the past 14 years, I have the knowledge and experience to turn my hand to most tasks. Having managed upward of 90 members of staff, I have learnt the art of effective time management, the necessity to meet tight deadlines and to always complete my work to the highest standards. I am professional, reliable and will always complete my work to the best of my abilities, regardless of the task. . Having worked in management, I have a wealth of experience of report writing, data manipulation, production of presentations, proofreading and editing and I have experienced a whole host of software that can be used for this. I have also worked as an IT trainer, a coach and mentor and am a qualified Teacher of English to student of other languages. These roles have always inspired me to bring out the best in others.  less

    teaching-english business-coaching management-development complaint-management english-tutoring presentation-design 00 more less
    • $11.11 HOURLY RATE
    • 4.6
    • 433 HOURS
    • UNITED KINGDOM
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 8 TESTS
  • CSR/Volusion/Data Entry Staff/Proofreader

    My main objective is to deliver excellent service, following all the requirements set by the clients. This can be achieved by applying the motivation to deliver world class customer experience which is a common drive in BPO companies I am … more

    My main objective is to deliver excellent service, following all the requirements set by the clients. This can be achieved by applying the motivation to deliver world class customer experience which is a common drive in BPO companies I am previously and currently affiliated with. This can be achieved also by employing all the values learned, while in the workforce, such as being focused, flexible and highly organised.  less

    data-entry volusion english-tutoring proofreading translation-english-filipino translation-filipino-english customer-service order-processing complaint-management 00 more less
    • $4.00 HOURLY RATE
    • 4.5
    • 2148 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 8 TESTS
  • Customer Service Representative/Data Entry

    A clear and confident telephone manner Ability to communicate effectively with a wide range of customers Handle complaints and problem solving in the best interest of both customer and company Experience of working in busy, inbound call center environment Delivering expertise with the product

    customer-service microsoft-excel microsoft-word call-handling complaint-management active-listening product-management 00 more less
    • $3.33 HOURLY RATE
    • NO FEEDBACK GIVEN
    • 1268 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 2 TESTS
  • Customer Service Representative

    With over 3 years of virtual call center experience/phone experience, I'm ready to assist your customers with their questions and concerns! I've helped customers choose merchandise, answer questions, continue as customers, resolve issues, make payments, place orders … more

    With over 3 years of virtual call center experience/phone experience, I'm ready to assist your customers with their questions and concerns! I've helped customers choose merchandise, answer questions, continue as customers, resolve issues, make payments, place orders, track orders, and more!  less

    complaint-management customer-service customer-support email-handling email-technical-support phone-support volusion sales-promotion data-entry telephone-skills database-management 00 more less
    • $13.33 HOURLY RATE
    • 5.0
    • 32 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 2 PORTFOLIO ITEMS
    • 8 TESTS
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