Information design Professionals & Consultants

Showing 5 freelancers

Information design Professionals & Consultants

Showing 5 freelancers

  • ITIL Expert with solid experience in project management

    Master of Business Administration (IT) coupled with ITIL V3 certified professional with more than 10 years of experience in ITES domain. I possess multiple skills covering many fields including IT Service Management, ITIL Process Management, Incident, Change, Problem Management, CSI … more

    Master of Business Administration (IT) coupled with ITIL V3 certified professional with more than 10 years of experience in ITES domain. I possess multiple skills covering many fields including IT Service Management, ITIL Process Management, Incident, Change, Problem Management, CSI, People management,Quality check process, Client management and Shift Management. I’m an experienced and motivated professional with expertise in ITIL, requirement analysis, project management and client service management. My passion is to analyze complex IT system information, user’s requirements and create unique solutions designed to yield a cost-efficient outcome aligned with business needs. Taking command of an operation or project, then guiding it to new performance levels, is my greatest strength. My objective is to work for an organization where my solid experience in ITIL, Project Management and Client Service Management will be helpful to improve organization's IT Service Delivery with high customer satisfaction by following best ITIL practices thus enhancing the brand name of the organization. I'm seeking a responsible job with an opportunity for the professional challenges to enhance my professional skills. Professional Qualification :  ITIL Foundation V3.0 Certified.  Certified Associate Project Management  Microsoft SharePoint 2007 from Learning tree, London  Customer Service Excellence from Learning Tree, London.  Six months diploma in Computer Application.  JAVA from NIIT.  Effective communication skills training from Hero Mindmine Group.  Windows7 certified.  Dell SonicWall Security Associate  less

    website-development data-analysis javascript information-design customer-service customer-support web-design project-management users-guide-writing requirements-analysis requirement-management business-process-reengineering service-level-management workforce-management change-management call-center-management vendor-management-systems risk-management human-resource-management microsoft-project 00 more less
    • $27.78 HOURLY RATE
    • 4.6
    • 135 HOURS
    • INDIA
    • LAST ACTIVE
    • 5 PORTFOLIO ITEMS
    • 12 TESTS
    ASSOCIATED WITH:
  • Zeal Services

    Skilled System/Network engineer-MCSE Certified with 6 years of experience providing all facets of computer, programming, and network support such as troubleshooting, installations, designing, managing, security and maintenance. In-depth knowledge and understanding of numerous software packages and operating systems. Skilled … more

    Skilled System/Network engineer-MCSE Certified with 6 years of experience providing all facets of computer, programming, and network support such as troubleshooting, installations, designing, managing, security and maintenance. In-depth knowledge and understanding of numerous software packages and operating systems. Skilled in providing Customer and End-User Help Desk Support. Easily identify and resolve technical issues and concerns. Excellent communication and presentation capabilities.  less

    computer-networking network-administration windows-administration customer-support information-design 00 more less
    • $2.22 HOURLY RATE
    • 5.0
    • 3440 HOURS
    • CAMEROON
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 3 TESTS
    GROUPS:
  • Client Relations Manager / Technical Consultant

    To strive for excellence and help company realize and reach it’s extreme growth potential at its finest. I have 10 years of experience in the business processing outsource and administrative support which makes me a wizard in this business … more

    To strive for excellence and help company realize and reach it’s extreme growth potential at its finest. I have 10 years of experience in the business processing outsource and administrative support which makes me a wizard in this business! I have established track record of helping companies yield more businesses and diversify it’s way of doing business! I give you satisfying results, NOT reasons. Hiring me will surely be the next great leap that your company will take!  less

    customer-service chat-support windows-administration order-processing data-encoding web-design apple-ios-jailbreaking technical-support microsoft-excel sugar-crm helpdesk-support adobe-robohelp online-help internet-research network-security account-management order-entry word-processing payment-processing technical-analysis project-management transcription mac-os-app-development information-design windows-workflow-foundation 00 more less
    • $10.62 HOURLY RATE
    • 5.0
    • 6550 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 3 PORTFOLIO ITEMS
    • 8 TESTS
  • Customer Support Executive

    Having a broad experience of 5+ years of customer service and support on different platforms at Warid Telecom Pvt. Ltd. a Telecom giant project of Abu Dhabi Group , based in Lahore, Pakistan. My core responsibilities were to provide assistance to … more

    Having a broad experience of 5+ years of customer service and support on different platforms at Warid Telecom Pvt. Ltd. a Telecom giant project of Abu Dhabi Group , based in Lahore, Pakistan. My core responsibilities were to provide assistance to customers reaching us via helpline and email. I have experienced both inbound and outbound calling to provide product information, customer service and sales offers to clients nationwide. Currently working as a technical support executive for Makesbridge Technologies , an email marketing and automation platform based in California , USA. My current job role is to provide technical assistance to clients using the Makesbridge platform through email, live chat and online meetings if required. This also includes product & services training for new subscribers mostly through online meetings to equip them with the right knowledge for efficiently using the services.  less

    customer-support customer-service sales-promotion crm information-design teaching-english data-entry data-mining data-analysis camtasia 00 more less
    • $2.22 HOURLY RATE
    • NO FEEDBACK GIVEN
    • 0 HOURS
    • PAKISTAN
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 4 TESTS
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