Complaint Management Freelancers

Showing 57 freelancers

Complaint Management Freelancers

Showing 57 freelancers

  • Psychology Grad, Life Coach, HR Professional

    I am a graduate student in clinical and counseling psychology nearing the end of my course work. I am interested in a position that is challenging and rewarding related to the field of psychology, behavior, human resources, positive life coaching … more

    I am a graduate student in clinical and counseling psychology nearing the end of my course work. I am interested in a position that is challenging and rewarding related to the field of psychology, behavior, human resources, positive life coaching, academic writing, research, analysis, management, quality assurance, conflict resolution, mediation, administrative assistant, business planning, sales and marketing, etc. I am detail orientated, have a strong writing ability, and am a self-started, organized, and efficient.  less

    counseling-psychology human-resource-management sales project-management customer-support proofreading internet-research complaint-management quantitative-analysis microsoft-project 00 more less
    • $16.11 HOURLY RATE
    • 4.8
    • 475 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 2 TESTS
  • Ms.

    A fresh graduate with a degree in BS Electronics Engineering, currently taking up my review for the October 2013 ECE Licensure Exam. I interned in Smart Communications Inc. and Citi ROHQ. Back in college, I was a Dean's Lister … more

    A fresh graduate with a degree in BS Electronics Engineering, currently taking up my review for the October 2013 ECE Licensure Exam. I interned in Smart Communications Inc. and Citi ROHQ. Back in college, I was a Dean's Lister (Asia Pacific College/2008-2010), Academic Committee Head (Mathematics Society / 2008-2009), Top 8 Debater (Asia Pacific College/2009-2010), President (Society of Electronics Engineering Students / 2010-2011), Board of Director (IECEP-EMMSC / 2010-2011), Auditor (Explorers' Club / 2010-2011) and Batch President (2011-2013). I am very proficient in English, Math and Science Courses. I am an effective leader, as my credentials would show and I am very hardworking. Not only do I do what is asked, I make sure that I exceed expectations and deliver on time. I make things happen.  less

    business-writing complaint-management 00 more less
    • $5.56 HOURLY RATE
    • 4.2
    • 0 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 3 TESTS
  • Experienced Collections Operations Manager for More Than Five Years

    I have more than 9 years experience in the call center industry and about 5-6 years experience as an operations manager for sales, customer service and collection accounts. Throughout my managerial career, I achieved significant accomplishments and also trained colleagues … more

    I have more than 9 years experience in the call center industry and about 5-6 years experience as an operations manager for sales, customer service and collection accounts. Throughout my managerial career, I achieved significant accomplishments and also trained colleagues specific operational techniques to increase their productivity and performance. I am at ease in a position of responsibility and was molded to face challenges.  less

    call-center-management call-handling email-handling management-development portfolio-performance-modeling collection-agencies automated-call-distribution project-management change-management complaint-management federal-acquisition-regulations fraud-mitigation appointment-setting customer-service 00 more less
    • $13.33 HOURLY RATE
    • 5.0
    • 907 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 5 TESTS
  • Experienced teacher, administrator and organiser

    I am a native English speaker and fully trained science teacher, with the necessary qualifications and classroom experience. I also have two years ICT teaching experience so have a solid grasp of the MS-office suite. I have a strong background … more

    I am a native English speaker and fully trained science teacher, with the necessary qualifications and classroom experience. I also have two years ICT teaching experience so have a solid grasp of the MS-office suite. I have a strong background in academic, technical and content writing. Obviously my preferred area is science taken as a whole, (in particular Earth, Space and applied science), however my postgraduate qualifications focused on the place of science in society and how to communicate the subject to a variety of audiences, so a strong emphasis on social science and the structural aspects of science communication. In addition I can write and research a whole host of subjects ranging from history, politics and international relations to music, food and literature. I am able to research, assimilate and communicate primary research papers and demonstrate commitment, diligence and attention to detail whatever the task may be. Most importantly, I don’t apply if I don’t think I can do the job. I have 10 years fundraising, administration and communications experience in the charity, not for profit sector have worked on behalf of just about every UK/NGO or campaigning organisation you can think of. Finally I have approximately 5-10 years office, administration and telephony experience in the corporate sector.  less

    telephone-skills administrative-support article-writing technical-writing research-papers data-analysis bookkeeping translation database-administration active-listening translation-english-spanish data-science chemistry clerical-skills order-entry education-technology complaint-management 00 more less
    • $16.67 HOURLY RATE
    • 5.0
    • 357 HOURS
    • UNITED KINGDOM
    • LAST ACTIVE
    • 1 PORTFOLIO ITEM
    • 11 TESTS
  • Legal and Business Servces; Customer and Administrative Services!

    I am looking for opportunities to use my experience, education and skills to enhance a company by offering administrative services, which includes: Typing, Word Processing, Transcription, Desktop Publishing and Document Preparation (Legal included), etc. I have owned and operated a … more

    I am looking for opportunities to use my experience, education and skills to enhance a company by offering administrative services, which includes: Typing, Word Processing, Transcription, Desktop Publishing and Document Preparation (Legal included), etc. I have owned and operated a small business offering administrative service i.e. Tax & Document Preparation, Desktop Publishing, Business Plan Development, Resume Writing, and Business Consulting services from 1997-2008. I hold a MBA in Business Administration.  less

    data-entry customer-service business-development paralegal transcription presentations creative-writing complaint-management content-writing network-security tax-preparation email-handling clerical-skills 00 more less
    • $25.00 HOURLY RATE
    • 4.4
    • 10 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 1 PORTFOLIO ITEM
    • 11 TESTS
  • Customer Service Professional

    I have been in the Customer Service Industry for almost three years now. I work as an Assistant Restaurant Manager and is confident to render Quality Customer Service.

    customer-service complaint-management 00 more less
    • $3.33 HOURLY RATE
    • 5.0
    • 4 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 4 TESTS
  • Experienced Bookkeeper | Accounting | Email and Chat Support | VA

    To be able to put value on the client's business needs through my professional competencies and dedicated service. Experienced working as an accounting staff and as a Health Insurance Claims Processor from Financial and BPO industries, respectively. These experiences … more

    To be able to put value on the client's business needs through my professional competencies and dedicated service. Experienced working as an accounting staff and as a Health Insurance Claims Processor from Financial and BPO industries, respectively. These experiences equipped me with polished skillset and new learnings that will always make me ready to render higher degree of service in a demanding and competitive real-world business arena. I am a passionate and driven individual who is keen to details, a fast learner, with good work ethics and can work beating deadlines without compromising quality service.  less

    bookkeeping accounting data-analysis microsoft-powerpoint data-entry pdf-conversion email-handling email-technical-support helpdesk-support bank-reconciliation report-writing internal-auditing internet-research virtual-assistant processing fact-checking calendar-management inventory-management language-filipino-visayan-dialect cost-accounting teamviewer complaint-management customer-service microsoft-onenote adobe-acrobat chat-support zoho-crm buildium google-docs active-listening translation zendesk xero 00 more less
    • $7.78 HOURLY RATE
    • 5.0
    • 4174 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 5 PORTFOLIO ITEMS
    • 21 TESTS
  • Office and Company Support Management

    Aptitudes: High ability to adapt to new rules and a new team, willingness to learn and teach, talent for organizing, project oriented personality, versatility in sales pitches depending on product to be sold and client interests. Trustworthy and punctual, organized … more

    Aptitudes: High ability to adapt to new rules and a new team, willingness to learn and teach, talent for organizing, project oriented personality, versatility in sales pitches depending on product to be sold and client interests. Trustworthy and punctual, organized and task oriented person, problem solving capabilities. Languages: Romanian, mother tongue. Fluent in English written and spoken. Satisfactorily proficient in French, written and spoken. Learning Norwegian. Computer: High ability to learn new programs. Proficient in Word, Excel, PowerPoint, Outlook. Corel, Photoshop – beginner level. Internet navigation and research, various software programs, data bases implementation.  less

    customer-service customer-support complaint-management administrative-support data-entry clerical-skills call-center-management 00 more less
    • $8.89 HOURLY RATE
    • 5.0
    • 336 HOURS
    • ROMANIA
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 3 TESTS
  • Team leader,Supervisor, Manager, Quality Assurance Specialist, CSR

    I am currently looking for a full time position in an environment that offers a greater challenge, increased benefits for my family, and the opportunity to help the company advance efficiently and productively. My objective is to leverage my experience … more

    I am currently looking for a full time position in an environment that offers a greater challenge, increased benefits for my family, and the opportunity to help the company advance efficiently and productively. My objective is to leverage my experience while continuing to be challenged. I have more than 9 years of experience working in the BPO / Call Center Industry delivering technical support, customer service, and sales service. My background in Management, Account Management, Project Management and Technical Process Management represent a unique combination of disciplines. Personally, I have the drive and determination to consistently achieve success as a leader in all of the organizations that I have worked with in the past.  less

    customer-service microsoft-excel microsoft-word microsoft-powerpoint email-handling outbound-sales proofreading helpdesk-support complaint-management technical-support customer-support collection-agencies telephone-skills inbound-marketing internet-research data-entry data-encoding data-analysis transcription phone-support chat-support administrative-support 00 more less
    • $6.67 HOURLY RATE
    • 4.8
    • 458 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 8 PORTFOLIO ITEMS
    • 9 TESTS
    ASSOCIATED WITH:
  • CSR/Volusion/Data Entry Staff/Proofreader

    My main objective is to deliver excellent service, following all the requirements set by the clients. This can be achieved by applying the motivation to deliver world class customer experience which is a common drive in BPO companies I am … more

    My main objective is to deliver excellent service, following all the requirements set by the clients. This can be achieved by applying the motivation to deliver world class customer experience which is a common drive in BPO companies I am previously and currently affiliated with. This can be achieved also by employing all the values learned, while in the workforce, such as being focused, flexible and highly organised.  less

    data-entry volusion english-tutoring proofreading translation-english-filipino translation-filipino-english customer-service order-processing complaint-management 00 more less
    • $1.67 HOURLY RATE
    • 5.0
    • 880 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 8 TESTS
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