Complaint Management Freelancers

Showing 55 freelancers

Complaint Management Freelancers

Showing 55 freelancers

  • Cheyser Herrera

    I am very well-oriented with phone ethics. I have 2 years experience in the BPO industry as a Customer Support Representative. I handled inquiries, reservations, changes and cancellations. I also handled complaints and refunds. Top 1 Customer Support Agent with … more

    I am very well-oriented with phone ethics. I have 2 years experience in the BPO industry as a Customer Support Representative. I handled inquiries, reservations, changes and cancellations. I also handled complaints and refunds. Top 1 Customer Support Agent with Expedia four times in 1 year. I was promoted as a tier 2 agent as supervisory position for agents under tier 1 positions. Rest assured that I will provide excellent Customer Service.  less

    transcription phone-support customer-support travel-agent complaint-management 00 more less
    • $3.33 HOURLY RATE
    • 5.0
    • 1231 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 5 TESTS
  • Operations manager w/ 5 years customer service experience.

    To find a work where I can apply my skills and proficiency. While at home and attending to my family. I have been in the business for more than 5 years. As an executive assistant to a collections agent and … more

    To find a work where I can apply my skills and proficiency. While at home and attending to my family. I have been in the business for more than 5 years. As an executive assistant to a collections agent and I have worked my way through customer care and technical support. Management has been the highlight of my career. I take pride in motivating people and helping customers. This is why I take every job seriously and provide the best assistance that I can.  less

    call-center-management call-handling calendar-management business-coaching email-technical-support administrative-support chat-support sales-management complaint-management online-community-management 00 more less
    • $11.11 HOURLY RATE
    • 5.0
    • 1156 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 4 TESTS
  • Your best Personal Assistant, CSR, SMM, Data Entry Expert

    To secure a position with a well established organization with a stable environment that will lead to a lasting relationship in the field of Marketing. I have excellent skills,over 9 yrs experienced in : Customer Service, Telemarketing ,Internet Research ,Social … more

    To secure a position with a well established organization with a stable environment that will lead to a lasting relationship in the field of Marketing. I have excellent skills,over 9 yrs experienced in : Customer Service, Telemarketing ,Internet Research ,Social Media Marketing , Data Entry , Microsoft Word , Excel & Power point . I am a very detailed person, I will always give 100%. :-)  less

    customer-service administrative-support order-processing telemarketing virtual-assistant internet-marketing internet-research complaint-management 00 more less
    • $5.56 HOURLY RATE
    • 5.0
    • 29 HOURS
    • PAKISTAN
    • LAST ACTIVE
    • 3 PORTFOLIO ITEMS
    • 2 TESTS
  • Ms.

    A fresh graduate with a degree in BS Electronics Engineering, currently taking up my review for the October 2013 ECE Licensure Exam. I interned in Smart Communications Inc. and Citi ROHQ. Back in college, I was a Dean's Lister … more

    A fresh graduate with a degree in BS Electronics Engineering, currently taking up my review for the October 2013 ECE Licensure Exam. I interned in Smart Communications Inc. and Citi ROHQ. Back in college, I was a Dean's Lister (Asia Pacific College/2008-2010), Academic Committee Head (Mathematics Society / 2008-2009), Top 8 Debater (Asia Pacific College/2009-2010), President (Society of Electronics Engineering Students / 2010-2011), Board of Director (IECEP-EMMSC / 2010-2011), Auditor (Explorers' Club / 2010-2011) and Batch President (2011-2013). I am very proficient in English, Math and Science Courses. I am an effective leader, as my credentials would show and I am very hardworking. Not only do I do what is asked, I make sure that I exceed expectations and deliver on time. I make things happen.  less

    business-writing complaint-management 00 more less
    • $5.56 HOURLY RATE
    • 4.2
    • 0 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 3 TESTS
  • Legal and Business Servces; Customer and Administrative Services!

    I am looking for opportunities to use my experience, education and skills to enhance a company by offering administrative services, which includes: Typing, Word Processing, Transcription, Desktop Publishing and Document Preparation (Legal included), etc. I have owned and operated a … more

    I am looking for opportunities to use my experience, education and skills to enhance a company by offering administrative services, which includes: Typing, Word Processing, Transcription, Desktop Publishing and Document Preparation (Legal included), etc. I have owned and operated a small business offering administrative service i.e. Tax & Document Preparation, Desktop Publishing, Business Plan Development, Resume Writing, and Business Consulting services from 1997-2008. I hold a MBA in Business Administration.  less

    data-entry customer-service business-development paralegal transcription presentations creative-writing complaint-management content-writing network-security tax-preparation email-handling clerical-skills 00 more less
    • $25.00 HOURLY RATE
    • 4.4
    • 19 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 1 PORTFOLIO ITEM
    • 11 TESTS
  • Customer Service | HR Coordinator | Data entry | Virtual Assistant

    I have 6 years experience in Customer Service. In oDesk, I want to establish a career in customer service support (voice or non-voice), data entry, administrative work, recruitment and as a virtual assistant. I can do different types of administrative … more

    I have 6 years experience in Customer Service. In oDesk, I want to establish a career in customer service support (voice or non-voice), data entry, administrative work, recruitment and as a virtual assistant. I can do different types of administrative work like researching, data mining , and others. My goal is to provide my clients 100% quality work that will lead to satisfied clients and a good relationship with them. I would like to make use of my craft and skills to be known as a good contractor and someone dependable and reliable. To gain more knowledge through experience and make me a more professional individual. Honesty, patience, hardworker, responsible, excellence and quality work are just the few words I keep in mind each time I work on something. I possess extensive experience in Customer service, I am diligent, target-centric and result-oriented, I am efficient in sorting out instantaneously all kinds of service and products needs of the customers.  less

    customer-service complaint-management internet-research data-entry virtual-assistant recruiting teamviewer dropbox-api microsoft-excel microsoft-powerpoint microsoft-word human-resource-management email-handling 00 more less
    • $4.44 HOURLY RATE
    • 4.8
    • 1132 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 1 PORTFOLIO ITEM
    • 4 TESTS
  • Call Center Quality Supervisor / Policy Writer / Executive Assistant

    Although my oDesk profile do not reflect any client hours yet, I am positive that I will be able to come across a project / job that is well suited for my skills and talents. I have a virtual assistant experience … more

    Although my oDesk profile do not reflect any client hours yet, I am positive that I will be able to come across a project / job that is well suited for my skills and talents. I have a virtual assistant experience which I have developed my ability to manage social media channels, email marketing, and database managements. I also possess 3-solid years of experience handling a Quality department for a BPO company where I've honed my skills as a policy writer, acted as a liaison of Quality Process to Operations and the Training team. I can say that I have a keen eye on details and have a strong interpersonal skills. I also can easily adapt to a fast-paced working environment. I am amenable to work part time / full time depending on the business need. I am also committed to stay for a long term contract so long as my client still needs my knowledge and abilities in making his/her business profitable.  less

    customer-service virtual-assistant call-center-management call-handling email-marketing complaint-management policy-writing customer-support technical-support database-management 00 more less
    • $15.00 HOURLY RATE
    • 5.0
    • 159 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 6 TESTS
  • Experienced teacher, administrator and organiser

    I am a native English speaker and fully trained science teacher, with the necessary qualifications and classroom experience. I also have two years ICT teaching experience so have a solid grasp of the MS-office suite. I have a strong background … more

    I am a native English speaker and fully trained science teacher, with the necessary qualifications and classroom experience. I also have two years ICT teaching experience so have a solid grasp of the MS-office suite. I have a strong background in academic, technical and content writing. Obviously my preferred area is science taken as a whole, (in particular Earth, Space and applied science), however my postgraduate qualifications focused on the place of science in society and how to communicate the subject to a variety of audiences, so a strong emphasis on social science and the structural aspects of science communication. In addition I can write and research a whole host of subjects ranging from history, politics and international relations to music, food and literature. I am able to research, assimilate and communicate primary research papers and demonstrate commitment, diligence and attention to detail whatever the task may be. Most importantly, I don’t apply if I don’t think I can do the job. I have 10 years fundraising, administration and communications experience in the charity, not for profit sector have worked on behalf of just about every UK/NGO or campaigning organisation you can think of. Finally I have approximately 5-10 years office, administration and telephony experience in the corporate sector.  less

    telephone-skills administrative-support article-writing technical-writing research-papers data-analysis bookkeeping translation database-administration active-listening translation-english-spanish data-science chemistry clerical-skills order-entry education-technology complaint-management 00 more less
    • $22.22 HOURLY RATE
    • 5.0
    • 394 HOURS
    • UNITED KINGDOM
    • LAST ACTIVE
    • 1 PORTFOLIO ITEM
    • 11 TESTS
  • Admin Support/Exceptional Customer Service Representative/Researcher

    A dedicated individual who always aims for success, with excellent customer service skills and high attention to details I can work impossible to possible most of the time. I will not work for you, but will work with you as … more

    A dedicated individual who always aims for success, with excellent customer service skills and high attention to details I can work impossible to possible most of the time. I will not work for you, but will work with you as I treat each company I work for as my own. I'm passionate with everything that I do, that is why I find happiness and share the happiness to everyone. Nothing's gonna beat my determination and hard-work.  less

    customer-service technical-support outbound-sales inbound-marketing lead-generation data-entry data-encoding email-handling english-tutoring teamviewer microsoft-excel microsoft-word complaint-management business-coaching microsoft-outlook-development telemarketing telephone-skills chat-support 00 more less
    • $5.56 HOURLY RATE
    • 4.3
    • 224 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 3 TESTS
  • Customer Service Professional

    I have been in the Customer Service Industry for almost three years now. I work as an Assistant Restaurant Manager and is confident to render Quality Customer Service.

    customer-service complaint-management 00 more less
    • $3.33 HOURLY RATE
    • 5.0
    • 4 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 4 TESTS
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