Complaint Management Freelancers

Showing 58 freelancers

Complaint Management Freelancers

Showing 58 freelancers

  • Cheyser Herrera

    I am very well-oriented with phone ethics. I have 2 years experience in the BPO industry as a Customer Support Representative. I handled inquiries, reservations, changes and cancellations. I also handled complaints and refunds. Top 1 Customer Support Agent with … more

    I am very well-oriented with phone ethics. I have 2 years experience in the BPO industry as a Customer Support Representative. I handled inquiries, reservations, changes and cancellations. I also handled complaints and refunds. Top 1 Customer Support Agent with Expedia four times in 1 year. I was promoted as a tier 2 agent as supervisory position for agents under tier 1 positions. Rest assured that I will provide excellent Customer Service.  less

    transcription phone-support customer-support travel-agent complaint-management 00 more less
    • $3.33 HOURLY RATE
    • 5.0
    • 1221 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 5 TESTS
  • Operations manager w/ 5 years customer service experience.

    To find a work where I can apply my skills and proficiency. While at home and attending to my family. I have been in the business for more than 5 years. As an executive assistant to a collections agent and … more

    To find a work where I can apply my skills and proficiency. While at home and attending to my family. I have been in the business for more than 5 years. As an executive assistant to a collections agent and I have worked my way through customer care and technical support. Management has been the highlight of my career. I take pride in motivating people and helping customers. This is why I take every job seriously and provide the best assistance that I can.  less

    call-center-management call-handling calendar-management business-coaching email-technical-support administrative-support chat-support sales-management complaint-management online-community-management 00 more less
    • $11.11 HOURLY RATE
    • 5.0
    • 1136 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 4 TESTS
  • Your best Personal Assistant, CSR, SMM, Data Entry Expert

    To secure a position with a well established organization with a stable environment that will lead to a lasting relationship in the field of Marketing. I have excellent skills,over 9 yrs experienced in : Customer Service, Telemarketing ,Internet Research ,Social … more

    To secure a position with a well established organization with a stable environment that will lead to a lasting relationship in the field of Marketing. I have excellent skills,over 9 yrs experienced in : Customer Service, Telemarketing ,Internet Research ,Social Media Marketing , Data Entry , Microsoft Word , Excel & Power point . I am a very detailed person, I will always give 100%. :-)  less

    customer-service administrative-support order-processing telemarketing virtual-assistant internet-marketing internet-research complaint-management 00 more less
    • $5.56 HOURLY RATE
    • 5.0
    • 13 HOURS
    • PAKISTAN
    • LAST ACTIVE
    • 2 PORTFOLIO ITEMS
    • 2 TESTS
  • manager/technical & cust reps/ q.a/ translator

    To fully utilize my customer relations experience in order to improve customer satisfaction. Work discipline, skills and experience are the things that I can be proud of. I am seeking for more experience & opportunities for my career growth. You can … more

    To fully utilize my customer relations experience in order to improve customer satisfaction. Work discipline, skills and experience are the things that I can be proud of. I am seeking for more experience & opportunities for my career growth. You can expect my 100% dedication and commitment. To find a challenging and rewarding position working from home. I have over 6 years years experience working in a office environment and customer service. I am a quick learner and can successfully work independently. I am proficient in managing and organizing documents and schedules, keeping calendars, data entry, order processing, collections, internet research, cold calling b2b, setting appointments, payroll, telemarketing, performing background checks, and many other general clerical duties. I have strong written and verbal communication skills, excellent organizational and time management skills, attention to detail and ability to prioritize. I am accurate and a good problem solver. My business skill, for detail and being highly organized have all served to help make me an above-average administrator.  less

    call-center-management customer-service technical-support administrative-support supervisory-skills chat-support affiliate-marketing complaint-management software-testing account-management 00 more less
    • $8.89 HOURLY RATE
    • 5.0
    • 9 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 5 PORTFOLIO ITEMS
    • 4 TESTS
  • Legal and Business Servces; Customer and Administrative Services!

    I am looking for opportunities to use my experience, education and skills to enhance a company by offering administrative services, which includes: Typing, Word Processing, Transcription, Desktop Publishing and Document Preparation (Legal included), etc. I have owned and operated a … more

    I am looking for opportunities to use my experience, education and skills to enhance a company by offering administrative services, which includes: Typing, Word Processing, Transcription, Desktop Publishing and Document Preparation (Legal included), etc. I have owned and operated a small business offering administrative service i.e. Tax & Document Preparation, Desktop Publishing, Business Plan Development, Resume Writing, and Business Consulting services from 1997-2008. I hold a MBA in Business Administration.  less

    data-entry customer-service business-development paralegal transcription presentations creative-writing complaint-management content-writing network-security tax-preparation email-handling clerical-skills 00 more less
    • $25.00 HOURLY RATE
    • 4.4
    • 19 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 1 PORTFOLIO ITEM
    • 11 TESTS
  • Experienced teacher, administrator and organiser

    I am a native English speaker and fully trained science teacher, with the necessary qualifications and classroom experience. I also have two years ICT teaching experience so have a solid grasp of the MS-office suite. I have a strong background … more

    I am a native English speaker and fully trained science teacher, with the necessary qualifications and classroom experience. I also have two years ICT teaching experience so have a solid grasp of the MS-office suite. I have a strong background in academic, technical and content writing. Obviously my preferred area is science taken as a whole, (in particular Earth, Space and applied science), however my postgraduate qualifications focused on the place of science in society and how to communicate the subject to a variety of audiences, so a strong emphasis on social science and the structural aspects of science communication. In addition I can write and research a whole host of subjects ranging from history, politics and international relations to music, food and literature. I am able to research, assimilate and communicate primary research papers and demonstrate commitment, diligence and attention to detail whatever the task may be. Most importantly, I don’t apply if I don’t think I can do the job. I have 10 years fundraising, administration and communications experience in the charity, not for profit sector have worked on behalf of just about every UK/NGO or campaigning organisation you can think of. Finally I have approximately 5-10 years office, administration and telephony experience in the corporate sector.  less

    telephone-skills administrative-support article-writing technical-writing research-papers data-analysis bookkeeping translation database-administration active-listening translation-english-spanish data-science chemistry clerical-skills order-entry education-technology complaint-management 00 more less
    • $22.22 HOURLY RATE
    • 5.0
    • 394 HOURS
    • UNITED KINGDOM
    • LAST ACTIVE
    • 1 PORTFOLIO ITEM
    • 11 TESTS
  • Admin Support/Exceptional Customer Service Representative/Researcher

    A dedicated individual who always aims for success, with excellent customer service skills and high attention to details I can work impossible to possible most of the time. I will not work for you, but will work with you as … more

    A dedicated individual who always aims for success, with excellent customer service skills and high attention to details I can work impossible to possible most of the time. I will not work for you, but will work with you as I treat each company I work for as my own. I'm passionate with everything that I do, that is why I find happiness and share the happiness to everyone. Nothing's gonna beat my determination and hard-work.  less

    customer-service technical-support outbound-sales inbound-marketing lead-generation data-entry data-encoding email-handling english-tutoring teamviewer microsoft-excel microsoft-word complaint-management business-coaching microsoft-outlook-development telemarketing telephone-skills chat-support 00 more less
    • $5.56 HOURLY RATE
    • 4.3
    • 220 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 3 TESTS
  • Customer Service Professional

    I have been in the Customer Service Industry for almost three years now. I work as an Assistant Restaurant Manager and is confident to render Quality Customer Service.

    customer-service complaint-management 00 more less
    • $3.33 HOURLY RATE
    • 5.0
    • 4 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 4 TESTS
  • Business Geek - Project Management/Budget Control/ IT/ Recruiter

    Are you having trouble managing a team on a tight budget? Are you having trouble finding the right people for your business? Are you on a tight schedule and need help with your work? Are you looking for some business … more

    Are you having trouble managing a team on a tight budget? Are you having trouble finding the right people for your business? Are you on a tight schedule and need help with your work? Are you looking for some business/marketing advise on the side? I have been managing businesses since 2010. I have seen a lot of businesses go up as well as down. I know what makes them go down and what makes them go up. I specialize in managing all sorts of online projects such as Web development, Design, Marketing, App development, Content Writing e.t.c Send me a message on oDesk I will help you save money and run your business more effectively.  less

    project-management recruiting product-management complaint-management seo wordpress sales-management risk-management web-content-management customer-service seo-keyword-research internet-marketing html css web-design adobe-dreamweaver website-development css3 html5 javascript program-management 00 more less
    • $10.00 HOURLY RATE
    • 4.6
    • 2414 HOURS
    • PAKISTAN
    • LAST ACTIVE
    • 10 PORTFOLIO ITEMS
    • 10 TESTS
    GROUPS:
  • Office and Company Support Management

    Aptitudes: High ability to adapt to new rules and a new team, willingness to learn and teach, talent for organizing, project oriented personality, versatility in sales pitches depending on product to be sold and client interests. Trustworthy and punctual, organized … more

    Aptitudes: High ability to adapt to new rules and a new team, willingness to learn and teach, talent for organizing, project oriented personality, versatility in sales pitches depending on product to be sold and client interests. Trustworthy and punctual, organized and task oriented person, problem solving capabilities. Languages: Romanian, mother tongue. Fluent in English written and spoken. Satisfactorily proficient in French, written and spoken. Learning Norwegian. Computer: High ability to learn new programs. Proficient in Word, Excel, PowerPoint, Outlook. Corel, Photoshop – beginner level. Internet navigation and research, various software programs, data bases implementation.  less

    customer-service customer-support complaint-management administrative-support data-entry clerical-skills call-center-management 00 more less
    • $8.89 HOURLY RATE
    • 5.0
    • 830 HOURS
    • ROMANIA
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 3 TESTS
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