Over the past 2 years, I have created numerous audiovisual production, edited multimedia productions, managed low and medium sized budgets. I am very familiar with the Sony Vegas Pro Software, Adobe Master Collections and Office from Microsoft. Furthermore, I am also a technical support for hardware and software in my previous company namely Coca-Cola Bottler's Philippines. I am also into Photography(Wedding and Landscape).
Hardware Troubleshooting Job Cost Overview
Typical total cost of oDesk Hardware Troubleshooting projects based on completed and fixed-price jobs.
oDesk Hardware Troubleshooting Jobs Completed Quarterly
On average, 13 Hardware Troubleshooting projects are completed every quarter on oDesk.
Time to Complete oDesk Hardware Troubleshooting Jobs
Time needed to complete a Hardware Troubleshooting project on oDesk.
Average Hardware Troubleshooting Freelancer Feedback Score
Hardware Troubleshooting oDesk freelancers typically receive a client rating of 4.69.
Don't let my lack of oDesk experience make you believe I'm not capable of doing the Job. Why are 1,000s of oDesk hours that important, what you need takes time and dedication not oDesk hours. Give me the opportunity to prove myself, I won't let you down. I have a number of years experience with HTML and CSS and have been engaged in web research for much longer. I keep at a task until it's finished with high quality results. Your project(s) require personal dedication, something an applicant with 5 other on going projects can't deliver; no matter how many hours they have logged in the system or how great their feedback rating may appear. I won't let you down.
Over the last 15 years, I have developed a wide range of skills using Adobe Photoshop, Illustrator and CorelDRAW! including photo manipulation, photo restoration, design and concepts for logos and banners, pdf creation and various others for advertising concepts. I offer high quality output for a very reasonable price. I also have some experience in the following: Microsoft PowerPoint, Microsoft Excel, presentation design and concept.
I am here to build honest and productive working relationships. I bring with me 14 years of professional experience - with 10 years of Customer Service and Technical Support experience. I am a fast learner and am always eager to learn new things while providing top notch services to my clients. I aim to build a solid reputation in the oDesk community by providing my clients their time and money's worth. Over the last 9 years, I have worked in the customer service industry, providing support for technical related concerns for Toshiba Computers, Dell Computers and most recently, for enterprise IT Service Desks. For the last five years, I had been working as a Technical Trainer for service desk agents. For the past year, I held the responsibilities of a Global Training Coordinator where I am tasked to ensure that Training for IT Services are rolled out to all Global Processing Centers (GPCs). Previous to the post above, I had been a Help Desk Training Specialist for service desks for more than five years where I worked for the successful transition of four different accounts. I hold certifications for ITIL V3 Foundations, Microsoft Certified Professional - Managing and Maintaining Windows Server 2003 and a Yellow Belt for Six Sigma. Please feel free to contact me. I am available at your service.
Over the last 5 years I have been engaged in Recruitment Services in the Financial Sector. Prior to that I worked as a Quality Assurance manager in a Tea Marketing Company. The Job entailed implementing ISO certified Quality and Food Safety Systems in all the Factories and warehouses of the company. I also created content for the marketing dept in the form of Write ups, PPoint presentations, short documentary clips, photographs. I would also write the Chairman's speeches and press releases for him to deliver. Prior to this I spent 22 years in the Cultivation and Manufacture of Tea in Darjeeling. I have a very comprehensive knowledge in this subject
I have over 10 years of customer support experience, I've always had a easy time dealing with people. I also have been doing technical support for the last 8 years. I have experience working with consumers, explaining how to do just about anything with their computers. I also have experience working with enterprise level clients supporting web applications. I can talk at a high technical level when needed so communication is never a problem. I also have a fair bit of programming experience, for the last year I've been working on a automotive blog that uses PHP and mysql. I can learn things extremely quickly so training is generally not needed as I normally just jump right in. A good example is recently I've been diving into SEO and Website Marketing and have been getting very good at it. Please if there is anything questions you might have about what I can help with let me know. I'm honest and hardworking and will be willing to change tasks as needed.
More than 4 years of experience in the BPO industry handling accounts in customer service, technical support, sales, e-mail and chat support, level 2 escalations. I am also proficient in MS Office Applications and Google Docs. These competencies along with my conviction to always be at my best, allows me to deliver great results on all given tasks.
I am a native German speaker. I speak and write German on a native speakers level and have excellent written and verbal skills in English. Spanish level 80%, currently improving it and polish. I offer translations from Spanish and English into German. Additional I provide working experience as Customer Service and Technical Support Agent per chat and on the phone for different companies (Linksys/Belkin). I am loyal, fast and professional. I focus on a good availability and communication with my customers and can work on tight time deadlines. Experienced in troubleshooting with Windows devices, handhelds, Routers& Switches (Cisco). CCNA R&S certified and now going for CCNP R&S, CCNA Security and MCSA Windows Server 2008.
Printed Circuit Board (PCB) Design and Layout: -Mentor Graphics PADS Layout -Mentor Graphics PADS Router Parts / Decal / Footprint / Symbol / Library Creation Component Placement Routing Trace Length Adjustment (TLA) Impedance-Controlled and High-Speed Traces EMI Solutions Schematic Design: -OrCad Capture -Mentor Graphics PADS Logic CAM / PCB Panelization: -CAM350 PCB Manufacturing: -Build of Materials (BOM) Creation -Gerber file creation -Debug -Outsource PCB and PCBA Vendor Design Experiences: -Power Supply -Radio Frequency Applications -Bluetooth (Texas Instrument & Nordic solutions), Zigbee, Z-Wave based technologies for Home Automation and other sensors. Disclaimer: I am not familiar with Atrium, Design Spark, CadSoft, ExpressPCB tools, etc.