Phone Support Agents & Call Center Representatives

Showing 780 freelancers

Phone Support Agents & Call Center Representatives

Showing 780 freelancers

Get Your Phone Support Project Started Today!

Post your phone support project on oDesk and hire call center agents and computer support specialists to provide you or your clients with remote support and handle customer inquiries over the phone. These freelancers are friendly, polite and able to handle multiple cases in queues. They are focused on customer satisfaction, and can provide technical assistance or support to your clients while patiently answering questions regarding your products or services. They can also follow and optimize your phone support scripts, communicate updates and troubleshooting steps, or provide cost-effective solutions via telephone.

Phone technical support refers to a range of services by which enterprises provide assistance to users of products and services over the phone. On oDesk, the world’s largest online workplace, companies hire freelance phone support agents and call center representatives who have experience in phone support software and tools as well as using other means of customer service and communication (such as CRM software, live chat support, virtual meetings and email technical support). These professionals can manage computer support, product support or sales consultation projects over the phone.

Browse Phone Support job posts for project examples or post your job on oDesk for free!

Phone Support Job Cost Overview

Typical total cost of oDesk Phone Support projects based on completed and fixed-price jobs.

oDesk Phone Support Jobs Completed Quarterly

On average, 332 Phone Support projects are completed every quarter on oDesk.

332

Time to Complete oDesk Phone Support Jobs

Time needed to complete a Phone Support project on oDesk.

Average Phone Support Freelancer Feedback Score

Phone Support oDesk freelancers typically receive a client rating of 4.38.

4.38

Last updated: February 1, 2015

  • Technical Support Specialist/Client Care Specialist/Customer Service

    I am searching a position in the field of Technical Support Specialist or Customer Service Care with an organization where i can use my Technical knowledge and Customer Service experience. I have completed seminars and training's with customer service … more

    I am searching a position in the field of Technical Support Specialist or Customer Service Care with an organization where i can use my Technical knowledge and Customer Service experience. I have completed seminars and training's with customer service  less

    email-handling microsoft-excel microsoft-word customer-service customer-support data-entry phone-support microsoft-powerpoint translation-spanish-english translation-english-spanish 00 more less
    • $4.44 HOURLY RATE
    • 5.0
    • 2266 HOURS
    • EL SALVADOR
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 5 TESTS
  • Experienced Customer Service Professional

    Seasoned and accomplished in the fields of Sales, Administration, Customer Service, and Management, Anton Lee Deville Hooper is a graduate of both Mount Saint Mary's University and Strayer University, where he attained his Masters Degree in Business Administration with … more

    Seasoned and accomplished in the fields of Sales, Administration, Customer Service, and Management, Anton Lee Deville Hooper is a graduate of both Mount Saint Mary's University and Strayer University, where he attained his Masters Degree in Business Administration with a 4.0 GPA. He is an individual who seeks to use his education, experience, and talents to the best of his ability as far as it can take him in life as well as his career.  less

    customer-support microsoft-excel microsoft-word phone-support proofreading transcription data-entry customer-service 00 more less
    • $16.67 HOURLY RATE
    • 5.0
    • 25 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 0 TESTS
  • Administrative Professional and Customer Support Specialist

    I have a major in business management, a philosophy minor, and an entertainment management certificate. I have management, marketing, and customer service experience. I provide a high attention to detail in the work that I do, I am punctual, as … more

    I have a major in business management, a philosophy minor, and an entertainment management certificate. I have management, marketing, and customer service experience. I provide a high attention to detail in the work that I do, I am punctual, as well as dedicated to getting the job done the right way. I have worked as an office aid for the University of Montana as well as conducted office work with the USDA Forest Service. Both jobs dealing with answering phones, helping customers, filing documents, conducting meetings, and working with multiple computer programs. I have over five years customer service experience via face to face, over the phone, and by email. I have also worked as a management consultant for a non-emergent ambulance company out of Helena Montana, managing a small group of employees and helping the owner with financial projections.  less

    zendesk administrative-support customer-support email-technical-support project-management inventory-management sales direct-marketing phone-support 00 more less
    • $22.22 HOURLY RATE
    • 4.7
    • 2098 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 1 TEST
  • Online English Teacher

    I have been an online English teacher for more than 5 years. I teach TOEIC, TOEFL, Business English, Conversational English, Beginner and Advanced English. I have an experience teaching a variety of nationalities like Japanese, Chinese and Koreans. 11 years … more

    I have been an online English teacher for more than 5 years. I teach TOEIC, TOEFL, Business English, Conversational English, Beginner and Advanced English. I have an experience teaching a variety of nationalities like Japanese, Chinese and Koreans. 11 years experience rendering customer service assistance both virtual and onsite. Skilled as a touch typist with average typing speed of 60-90 wpm, 98% accuracy. I have ample exposure and background in management, oil and gas, pharmaceutical, banking, bio-energy, education and insurance industries. Familiarity with US/ British/Australian/Chinese/Japanese accents.  less

    teaching-english phone-support chat-support live-chat-operator order-processing customer-support stenography telephone-skills 00 more less
    • $7.00 HOURLY RATE
    • 4.6
    • 172 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 7 TESTS
  • Customer Service Expert l Email Support l HR l Researcher l SMM

    Over the last 10 years, I have been exposed to the BPO industry doing customer service, research and some HR related works. I am dedicated in providing quality and excellent work in every project. Hard-worker, dependable and trust-worthy. Looking for … more

    Over the last 10 years, I have been exposed to the BPO industry doing customer service, research and some HR related works. I am dedicated in providing quality and excellent work in every project. Hard-worker, dependable and trust-worthy. Looking for long-term opportunities where I can improve my skills, build wonderful working relationship and learn new trends. I also have some experience in the following areas: - Zendesk - LiveChat - Google Docs - Customer Service Management - Photoshop - App optimization  less

    internet-research data-entry email-technical-support customer-service customer-support phone-support payment-processing administrative-support social-media-marketing zendesk 00 more less
    • $7.00 HOURLY RATE
    • 5.0
    • 11587 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 3 PORTFOLIO ITEMS
    • 12 TESTS
    ASSOCIATED WITH:
  • Research Analyst at PennWell Corporation

    Education: Bachelor of Arts (BA) in English literature and language from Boston College, May 2014. In addition, I minored in International Studies: Conflict and Cooperation. Upon graduation, my cumulative GPA was 3.4. Recent Employment: PennWell Corporation, a business-to-business (B2B … more

    Education: Bachelor of Arts (BA) in English literature and language from Boston College, May 2014. In addition, I minored in International Studies: Conflict and Cooperation. Upon graduation, my cumulative GPA was 3.4. Recent Employment: PennWell Corporation, a business-to-business (B2B) media and publishing company. (1) Helped editorial team at TransmissionHub, subsidiary of PennWell Corporation, to gather story leads by reviewing documents focusing on electric transmission planning, projects and policies, such as the following: -Federal Energy Regulatory Commission's (FERC) orders and notices -North American Electric Reliability Corporation's (NERC) press releases and energy reliability standards -Public utilities commissions' (PUC) orders and notices -Electric utilities' press releases -Department of Energy's press releases -Technical analyses on the bulk electric system, regional transmission systems or transmission line projects (2) Interviewed sources, such as commissioners, electric utility analysts, transmission planners and utility media contacts to obtain more information on the leads to generate an angle for the articles (3) Wrote detailed articles for TransmissionHub subscribers and daily post stories online  less

    article-writing content-writing creative-writing ap-style-writing journalism-writing legal-writing report-writing copy-editing editing phone-support 00 more less
    • $23.00 HOURLY RATE
    • 5.0
    • 2 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 2 PORTFOLIO ITEMS
    • 0 TESTS
  • Virtual Assistant/ Web Researcher/Data Entry Professional

    Over the past years, I have been engaged to different industries. I have 2 years of experience as a customer service representative and reservation sales agent for US accounts. A College Instructor for 2 consecutive years in a state university … more

    Over the past years, I have been engaged to different industries. I have 2 years of experience as a customer service representative and reservation sales agent for US accounts. A College Instructor for 2 consecutive years in a state university and An Executive Assistant for a year and recently a Project Coordinator for one of the largest construction companies all over Asia. I have also been a Virtual Assistant to different companies and earned a very satisfactory ratings. I am a fast learner, self-motivated, hardworking,dedicated and willing to be trained. I always make sure that the quality of my outputs are always above satisfaction. My Professional Competencies: Good communication skills Customer service Team player Good interpersonal skills Well organized Ability to work under pressure and meet tight deadlines  less

    virtual-assistant email-technical-support data-entry customer-service administrative-support data-encoding phone-support telephone-skills data-mining forum-posting advertising lead-generation internet-research travel-agent call-handling 00 more less
    • $6.00 HOURLY RATE
    • 5.0
    • 1565 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 8 PORTFOLIO ITEMS
    • 10 TESTS
    ASSOCIATED WITH:
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