Zendesk Developers & Programmers

Showing 99 freelancers

Zendesk Developers & Programmers

Showing 99 freelancers

  • Email Customer Service Expert, Grant Researcher, Photo Editor

    I am an experienced call center agent from the Philippines and for more than four years, I was able to handle prominent lines of business in different BPO outsourcing companies in the country. My experience in customer service has helped … more

    I am an experienced call center agent from the Philippines and for more than four years, I was able to handle prominent lines of business in different BPO outsourcing companies in the country. My experience in customer service has helped me augment my skills in leadership, organization and teamwork and has provided me with eclectic knowledge in providing good and quality service. I am currently looking for a full-time or part-time freelance job with the same skill set in customer service and a team that values team work and group dynamics. I also consider working as a Web Researcher for grants and financial assistance. All job invitations are welcome as long as it is fit to my qualifications. Please know that I am looking for a stable and long term relationship with clients. I can guarantee that your time and money will not be wasted because I am reliable, honest in all my dealings and I have 3 reasons why you should hire me. 1. I meet my deadlines 2. I deliver what I promised 3. I have the desire to be successful. Thank you for your time in reading my profile. I am looking forward to discussing the position and my qualifications with you in more detail soon. I feel confident that I would provide the best service possible for your company.  less

    customer-service adobe-photoshop adobe-lightroom internet-research email-technical-support chat-support administrative-support zendesk crm 00 more less
    • $4.44 HOURLY RATE
    • 5.0
    • 35 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 14 PORTFOLIO ITEMS
    • 10 TESTS
  • Customer Service, Recruiting, Research, & Ticket Support

    I am a very career driven individual. I am proficient in microsoft xp, word, works, excel and power point. I have provided exceptional customer service, telemarketing, B2B, data entry, help desk, email support, research, and marketing tasks for many work … more

    I am a very career driven individual. I am proficient in microsoft xp, word, works, excel and power point. I have provided exceptional customer service, telemarketing, B2B, data entry, help desk, email support, research, and marketing tasks for many work at home companies. I have very good organizational skills and I am also very dependable. I have worked in fraud prevention as an independent contractor and I am looking to expand my horizons while using oDesk and hope to find contract work that suits my needs.  less

    customer-service email-handling data-entry chat-support internet-research virtual-assistant calendar-management telephone-skills helpdesk-support zendesk 00 more less
    • $15.56 HOURLY RATE
    • 5.0
    • 1481 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 7 TESTS
  • Customer Support Guru

    I am Angie, I am a stay at home mother to 5 kids ages 6-15, whom I home school. I have spent the last few years supporting start-ups and SaaS companies in Silicon Valley like Pbworks (since 2008) and Recurly … more

    I am Angie, I am a stay at home mother to 5 kids ages 6-15, whom I home school. I have spent the last few years supporting start-ups and SaaS companies in Silicon Valley like Pbworks (since 2008) and Recurly (since 2011) I have the highest satisfaction rates and lowest response times of any of my peers. I have the ability to quickly assess whether an issue is urgent and requires immediate escalation or if further troubleshooting will prove an easy solution. I have always been a writer at heart whether it be poetry, music, songs, short stories, or bedtime fairy tales for my kids. My hobbies include astrophotography, writing, cooking, recipe writing, playing guitar, hanging out with my family. I have 10 years of office and administration experience in a medical setting. I am familiar with Salesforce and Zendesk platforms. I am hard working, motivated, honest, dependable, creative, precise, and detail oriented.  less

    helpdesk-support customer-support zendesk salesforce-app-development technical-support saas creative-writing 00 more less
    • $31.74 HOURLY RATE
    • 5.0
    • 623 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 8 TESTS
  • Customer Support/ Virtual Administrative Assistant

    "It's not a matter of how long your experience is, it's a matter of how much you learn in every experience." To get a challenging yet rewarding work responsibilities in the field of Customer Support & Virtual Assistance work … more

    "It's not a matter of how long your experience is, it's a matter of how much you learn in every experience." To get a challenging yet rewarding work responsibilities in the field of Customer Support & Virtual Assistance work where I can apply my skills and previous experiences and ensuring to deliver excellent results leading to long term working relationship. My 5 year over all work experiences are mainly focused on customer support/sales and virtual administrative assistance. Those experiences I have, would certainly be a value. For me, my work is more than a job. I am someone who is willing to stay late and work over time just to make sure special projects were taken care of. I am organized with strong independent thinking skills, can work independently with or without supervision, have keen attention to details & able to follow instructions via video tutorials, emails, voice calls or voice files. I always welcome challenges & interested in opportunities promoting growth and offering professional advancement. I am proud to be a team player & a leader, looking for a long term employment where I can be a valued member of the team. I want to be part of the business as it starts to grow, and not like someone who just wants a job. I am honest, hardworking and always take pride in all my works. I am self motivated, can multitask effectively in order to meet tight deadlines and very resourceful in completing projects with the ability to work calmly under pressure. I can offer to you; - self starter / fast learner / a can-do attitude - problem solver/ ability to take initiative and think outside the box - proven knowledge of sales techniques/ customer care & retention/ - providing customer support via email, live chat, help desk / over the phone - email handling/ management - booking/ travel assistance - telephone reception -ad posting - Internet Researching - Facebook Marketing - Transcription - Recruiting/ Job Posting -Training/ monitoring and supervising a team - Skilled in file creation (Ms Word, Excel, Power point) - Invoicing - Calendar Management - proficient in Google Mail / Drive -- knowledgeable in using Tumblr/ Twitter -can create videos upload to youtube, -can create a training materials (video using Jing or written via word doc) -creating FAQ for customers / knowledge base - ability to use Zendesk, Drop box, Astrid, Zoho CRM, Evernote -other Administrative work ( data entry, organizing files/document, ) - handling proprietary information with discretion and confidentiality -flexible to work in any time zone -willingness to learn and grow with the company -willing to learn new skills I am willing to get paid low at start, but I know I deserve to have increase as time goes by for doing a job well done. I want to come on board & be working with you long-term.  less

    customer-service email-technical-support chat-support telephone-skills administrative-support order-processing email-handling zendesk google-docs sales facebook-marketing recruiting 00 more less
    • $2.78 HOURLY RATE
    • 4.9
    • 2147 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 9 PORTFOLIO ITEMS
    • 10 TESTS
  • SEO specialist/VA / Project Manager/Admin Assistant/Email Marketer

    To give nothing but outstanding service with total dedication to deliver my work on time or ahead of schedule.

    telephone-skills customer-service data-analysis customer-support business-analysis supervisory-skills project-management calendar-management administrative-support virtual-assistant zendesk appointment-setting travel-agent seo-keyword-research seo-backlinking 00 more less
    • $16.67 HOURLY RATE
    • 4.9
    • 425 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 12 TESTS
    ASSOCIATED WITH:
  • Project Manager | CSR | Chat & Email Support Expert | Transcription

    • Well organized, honest and reliable on the task at hand. Being employed on various job harness my skills in chat support and email support handling. • Service- focused, skilled, hardworking and learns quickly on New Computer Applications.

    email-technical-support email-handling helpdesk-support customer-support customer-service project-management service-level-management sales-management market-research ecommerce-consulting administrative-support data-entry data-encoding spreadsheets google-spreadsheet microsoft-excel microsoft-word transcription adobe-acrobat zendesk chat-support 00 more less
    • $5.56 HOURLY RATE
    • 5.0
    • 6547 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 7 PORTFOLIO ITEMS
    • 7 TESTS
    ASSOCIATED WITH:
  • Customer Care and Data Entry Pro

    Seeking a position in which I may utilize the customer care and data entry skills that I currently possess. I hope to obtain a position that will allow me to not only utilize the skills I currently possess but, also build upon those skills to make me a more valuable and marketable employee.

    microsoft-excel microsoft-word microsoft-outlook-development microsoft-access customer-support customer-service insurance-consulting medical-billing-coding data-entry zendesk 00 more less
    • $10.00 HOURLY RATE
    • 3.3
    • 274 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 5 TESTS
  • Seasoned Order Manager/ Customer Engagement Mgmt Advisor

    I'm a professional with background in Order Management, Customer Engagement, Vendor/Account Management and Business Management. Summary of Qualifications: *Over 8 years of experience in order management, vendor/account management and customer engagement. *Highly effective in promoting a positive … more

    I'm a professional with background in Order Management, Customer Engagement, Vendor/Account Management and Business Management. Summary of Qualifications: *Over 8 years of experience in order management, vendor/account management and customer engagement. *Highly effective in promoting a positive, productive environment. *Good eye for detail; well organized, skilled in setting priorities. *Resourceful and self-confident; can get the job done, and do it well. *Strong interpersonal and communication skills. *Strong commitment, vision and leadership. *Well organized and focused in coordinating projects. *Strong analytical, writing and research skills. *Strength in analyzing, researching, organizing, and problem solving. *Equally effective working independently and in cooperation with others. *Innovative in designing and carrying out projects. *Highly motivated to achieve set goals. *Successful in mastering new skills through hands-on experience. *Sharp, quick learner; willing to get involved.  less

    web-content-management wordpress zendesk hootsuite mailchimp internet-research business-writing report-writing customer-service project-management 00 more less
    • $9.44 HOURLY RATE
    • 4.9
    • 710 HOURS
    • MALAYSIA
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 5 TESTS
    ASSOCIATED WITH:
  • QA Specialist with Customer Service and Technical Support background

    I have worked in a Call Center company for more than 6 years and this experience provided me a strong background on customer service and English communication skills. I was also promoted as a Quality Assurance Specialist and it allowed … more

    I have worked in a Call Center company for more than 6 years and this experience provided me a strong background on customer service and English communication skills. I was also promoted as a Quality Assurance Specialist and it allowed me to broaden my skills in people management, customer satisfaction and coaching skills. As QA Specialist, I was trained to perform tasks that require strong analytical skills, coaching skills, report presentation and analysis using MS Excel.  less

    customer-service data-analysis customer-support email-technical-support zendesk internet-research technical-support chat-support microsoft-excel microsoft-word report-writing transcription translation-filipino-english 00 more less
    • $6.67 HOURLY RATE
    • 5.0
    • 2593 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 6 TESTS
  • Chat/Email/Ticket/Phone/Zendesk/CRM/Magento/Wordpress/Tech Support

    With more than six (6) years' experience in the customer service and administrative support, I have a wide array of expertise in Chat, Email, Ticket and Phone-based support. I have worked in E-commerce site using CRM and have basic knowledge … more

    With more than six (6) years' experience in the customer service and administrative support, I have a wide array of expertise in Chat, Email, Ticket and Phone-based support. I have worked in E-commerce site using CRM and have basic knowledge in cPanel such as Magento and Wordpress. I have also worked in oDesk Corporate as a Customer Service Representative utilizing Zendesk platform. I have a strong verbal and written communication skills, computer and analytical skills, with the ability to build and maintain strong working relationships and to make timely and solid business decisions. I am a high energy individual with a proactive nature.  less

    customer-service zendesk technical-support teaching-mathematics microsoft-excel virtual-assistant chat-support email-technical-support crm wordpress magento data-sheet-writing clickbank forex-trading workforce-management 00 more less
    • $5.56 HOURLY RATE
    • 5.0
    • 4467 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 1 PORTFOLIO ITEM
    • 10 TESTS
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