Game Testing Experts

Showing 7 freelancers

Game Testing Experts

Showing 7 freelancers

  • VA Tiffanie Oakley

    HELLO I would like to invite you to improve your cost leadership in the market by taking out unnecessary labor expenses. With my virtual assistance services, you can have your secretarial, clerical and administrative work in an office with the … more

    HELLO I would like to invite you to improve your cost leadership in the market by taking out unnecessary labor expenses. With my virtual assistance services, you can have your secretarial, clerical and administrative work in an office with the least expense as these can be effectively done remotely.As a productive member of an organization I would deliver my expertise with honesty, commitment and hard work. *** Please visit my official website for more info www.mcgowansonlineassisting.com *** PROFILE A gifted Virtual Assistant and Customer Service Representative with over 10 years experience in performing office support duties which involve providing information to the public, receiving payments, addressing customer complaints, preparing and maintaining records within the finance department, and performing other duties as required. Has strong leadership in customer service, employee training, and communication. Primary focus includes technical procedures, research/operations analysis, and quality methods. Appreciated for solving difficult problems efficiently and quickly. Cool-under-fire approach to achieving the work. Professional, easygoing team player committed to goals of the organization. Exceptional Work Skills Include But Are Not Limited To: 1. Replying to emails; 2. Conduct of research; 3. Organizing schedule; 4. Live chat operator; 5. And secretarial functions such as – 1. Resolve customer query; 2. Research solution for customer issues; 3. Take care of service contract renewals and changes; 4. Process order and order validation and price checking; 5. Validate commission details; 6. Check terms and conditions of contracts; 7. Receive orders 8. Shipping 9. Take care of service operations SUMMARY OF QUALIFICATIONS More than five years experience in: • Excellent knowledge of modern office practices and procedures; correct spelling, punctuation and grammatical usage. • Sound knowledge of basic business arithmetic; techniques and methods of using standard word processing, spreadsheet, database and other office software and equipment. • Uncommon knowledge of practices and procedures related to the accounting for cash receipts and the maintenance of revenue accounts. • Great knowledge of the procedures of a City government. • Profound skill in using spreadsheets and word processing software packages, organizing data and materials, and preparing reports and documents and in entering data accurately and efficiently. • Immense ability to type accurately at a rate of 40 w.p.m.; use 10-key calculator by touch; interact tactfully and effectively with members of the public, co-workers and managers. • Strong ability to interpret, apply and explain applicable codes, ordinances, policies and procedures; research information and solve customer service problems. • Exceptional ability to enter data accurately and efficiently into appropriate data system; make accurate arithmetic calculations and maintain accurate records and files. • Proven ability to receive cash and make change; balance cash and receipts and maintain accurate financial records and documentation. • Uncommon ability to understand and carry out written and oral instructions; perform detailed clerical work and maintain attention to detail despite frequent interruptions. • Immense ability to establish and maintain effective working relationships with those contacted in the course of the work. Exceptional Work skills Include but are not limited to: •Identifying, researching, and resolving customer issues using the computer system. •Follow-up on customer inquires not immediately resolved. •Completing call logs and reports. •Researching billing issues. •Researching misapplied payments. •Recognizing, document and alert the supervisor of trends in customer calls. •Recommending process improvements. •Other duties as assigned.COMPUTER SKILLS DEVELOPED PROFICIENCES: •Windows •Client Service Management •Exchange, Outlook, Netscape •MS Office Word, Excel •TSO, VTAM, CICS, JCL •DEC VAX/VMS, OSS 2000 •Security Clearances : NATO TS , COMSEC TS •Familiar with SORD and BOSS Siebel/Remedy Databases LANGUAGES English: Native language Spanish: Intermediate Listener, Intermediate Speaker, Intermediate Reading and Writing  less

    adobe-creative-suite database-administration virtual-assistant adobe-photoshop call-center-management blog-writing firewalls microsoft-excel microsoft-powerpoint video-streaming video-editing word-processing wordpress facebook-marketing telephone-skills email-handling email-technical-support telemarketing inbound-marketing skype proofreading game-testing voice-talent voice-over 00 more less
    • $11.11 HOURLY RATE
    • 5.0
    • 160 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 2 PORTFOLIO ITEMS
    • 8 TESTS
  • Expert iOS as well as Android game and apps developer

    Mobile Applications Development iPhone Development, iPad development Android development Tab development UI design Unity3D development as well as OpenGL Cocoa Programmer Unity3d development 3d modelling

    php android-app-development unity-3d game-development game-testing .net-framework opensocial wordpress joomla corona-sdk magento iphone-app-development 00 more less
    • $11.11 HOURLY RATE
    • NO FEEDBACK GIVEN
    • 0 HOURS
    • INDIA
    • LAST ACTIVE
    • 13 PORTFOLIO ITEMS
    • 2 TESTS
  • Web and Software Quality Assurance Analyst

    Capable to manage multiple task and able to multitask. Experiences • Globe Telecom Inc.6th floor Globe Telecom Plaza, Mandaluyong City Duration: September 16, 2013 to Present  Identify, Analyze, and document all bugs and defects  Responsible for writing test plans, executing … more

    Capable to manage multiple task and able to multitask. Experiences • Globe Telecom Inc.6th floor Globe Telecom Plaza, Mandaluyong City Duration: September 16, 2013 to Present  Identify, Analyze, and document all bugs and defects  Responsible for writing test plans, executing test plans, reporting defects, reproducing problems  Handling tracking of events  Working Knowledge of the Software Development Life Cycle  Reporting and communicating of test results  Document and validate identified defects to resolution  Assist in implementing improvements in test methods and strategies  Escalate quality concerns to management  Capable of troubleshooting complex software application problem Projects Handled:  System Acceptance Testing: Project (Portus) GLOBE Telecom Internal System ERP Enterprise Resource Planning and CRM Customer Relationship Management  ITBAR – Laptop Request for new hired employee (Sept. 16, 2013-Oct. 2, 2013) • Platform: Web: IE, Mozilla Firefox ESR, Chrome • Unity Software • Mobile iOS: iPad and iPhone  RAAWA – Restricted Area Access and Work Authorization (Oct. 3, 2013-Nov. 8, 2013) • Platform: Web: IE, Mozilla Firefox ESR, Chrome • Unity Software • Mobile iOS: iPad and iPhone  System Acceptance Testing: Project (Chia) – ABS-CBN Mobile Network (Nov. 11, 2013 – Jan. 31, 2014  System Acceptance Testing: Project TGC (The Globe City) Game for Globe Employees (Feb. 3, 2014 - Present) • Platform: Web: IE 10, 11 and up, Chrome, Mozilla Firefox Testing Experience: -Software development life cycle -Test Case/Test Script Creation -Agile -Manual testing -User Acceptance Testing -System Acceptance Testing -HP Quality Center -Test execution -Functionality Testing -ERP Enterprise Resource Planning -CRM Customer Relationship Management • QA Game Tester, Gameloft Philippines Inc.7th Burgundy Corporate Tower, 252 Senator Gil Puyat Avenue, Makati City Duration: January 9, 2012 to May 6, 2013  Testing different platforms of mobile games both iOs and Android.  Abide specific checklist to assure quality of game is followed.  Report any defects and error found in the game with specific severity.  Suggest new ideas and strategies to assure productivity and quality.  Familiar with Xcode, iTunes, Instrument and Macintosh for iOs testing.  Follow-up remaining bugs and status to secure that bugs are fixed.  Interacts with the team and provides help when needed.  Easily motivated and can work with less supervision.  Communicate with the developer to properly provide information regarding the bug. • Customer Care Specialist, IBM Global Process Services Building F. Techno Hub Site, Quezon City Duration: August 2, 2010 to October 30, 2011  Determine requirements by working with Amazon.com customers.  Answer inquiries by clarifying desired information; researching, locating, and providing information.  Resolve problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.  Fulfill requests by clarifying desired information; completing transactions; forwarding requests.  Make Additional follow-up through external connections.  Keep equipment operational by following established procedures; reporting malfunctions.  Updates job knowledge by participating in internal refresher opportunities.  Enhance organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.  less

    manual-testing game-testing black-box-testing data-entry advertising 00 more less
    • $11.11 HOURLY RATE
    • NO FEEDBACK GIVEN
    • 0 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 1 TEST
  • customer service

    I have been in customer service for 15 + years. I am looking for a long term position to provide and share my knowledge and skills.

    data-entry customer-service customer-support bookkeeping order-entry order-processing telemarketing human-resource-management research-papers cover-letter-writing sales accounting accounts-payable-management accounts-receivable-management recipe-writing call-handling facebook-marketing game-testing keyboarding report-writing fundraising sales-promotion skype underwriting bluetooth yahoo-messenger 00 more less
    • $6.67 HOURLY RATE
    • 4.3
    • 39 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 5 TESTS
  • Technical Expert Microsoft Dell HP Apple support

    Key Responsibilities: Point of contact of the client In charge of the billings Lead team members, foster their professional development and growth, and promote teamwork and cooperation. under the direction of the Service Delivery Manager, manage team metrics and retention … more

    Key Responsibilities: Point of contact of the client In charge of the billings Lead team members, foster their professional development and growth, and promote teamwork and cooperation. under the direction of the Service Delivery Manager, manage team metrics and retention goals. Administer payroll in accordance with company policy and procedures. Maintain the highest level of technical product knowledge and expertise in the specified products and become knowledgeable in new versions and products as assigned. Provide technical support via chat email telephone and other electronic mediums for a limited product category up to 100% of the assigned shift. Provide technical guidance, mentor and assist Support Professionals engaged in problem solving and help them to use resources to find answers. Supervise the technical support professional II, provide guidance and assistance on daily basis. Assist with agent technical development. Participate in focus groups or other related opportunities potentially with the client and members of management Resolve difficult technical issues for both customers and Support Professionals. Note and communicate any new/unresolved issues relating to the products being supported. Effectively communicate with both Support Professionals and customers and provide leadership for the Support Professionals. Search and retrieve data from various databases. Ability to multitask with multiple applications during a chat / mail support Employ a high level of interpersonal and communication skills to move beyond customer’s frustrations and solve customer’s problem. Identify the level of technical knowledge of the customer and adjust technical communications to solve customer’s problem. Computer Skills: Advanced knowledge of computer operating systems: Windows Vista , Windows 7, Windows XP, Windows NT, Windows ME, Windows 2000, Mac 0SX, Mac OS 8.6, Mac 0S9 Good knowledge of Software &Applications: Microsoft Office 2007, Microsoft Office 2000, Microsoft Office 1997, MS Word, MS Access, MS Excel, MS FrontPage, MS Project, MS Visio, MS Site Server, Internet Explorer, Outlook, Outlook Express, PowerPoint, Adobe Photoshop, Adobe Illustrator, DreamWeaver, SQL Server Basic knowledge of Languages and Scripts: Basic knowledge C, C++, Visual Basic, Visual C++, PL/SQL, Java, JavaScript, HTML Advanced Hardware knowledge Macintosh, Sun Servers, Compaq, Intel Servers, IBM PC-XT, AT, PS-2, PC clones, Gateway, Intel Network Adapters, Intel Express 9100 Router,, TCP/IP, IPX, Routers, Switches / Hubs, Raid / Mirror, TI / DSL / ISDN / Frame Relay, HP Printers (4000, 4050, 4500, 5si, 8000, P1000, 750c plotter, 1120 and 1000, IBM PC-XT, AT Acer, HP9000, Excellent knowledge of Dell Desktop, Notebook and Workstation Excellent knowledge of iOS , iOSapplications SKILLS & ABILITIES Skill in providing an exceptional customer experience. Skill in verbal and written communication to analyze, interpret and address customer needs. Knowledge of contact services industry and best practices. Advanced knowledge of computer operating systems. Including but not limited to one or more of the following; Mac OS, Windows 98, NT, 2000, ME, XP. Proficient with various computer hardware and software. Proficient with personal computing systems and desktop applications as well as queue monitoring software. Ability to work with minimal guidance or supervision in a time critical environment. Ability to be flexible and quickly adapt to changing business needs and processes. Ability to motivate and mentor team, presenting new opportunities and challenges for additional development. Skill in providing outstanding customer service through support of escalated customer issues. Ability to defuse situations, get to the issue and solve the problem. Skill in troubleshooting techniques. Skill in time management and multitasking. Skill in providing constructive feedback to others. Proven success in motivation and leadership. Demonstrated ability to coach and develop others to achieve desired results. Ability to make quick, accurate and appropriate decisions. Ability to employ patience and self-control in handling irate customers. Ability and willingness to provide presales support. Certifications: 2006 2007 2008 2009 2010 2011 : Dell Certified Systems Expert 2006 2007 2008 2009 Dell ESD – Certification : Languages: English : fluent written skills , good verbal French : excellent written skills excellent italian : fluent written skills , good verbal  less

    live-chat-software apple-ios-jailbreaking game-testing customer-support email-technical-support online-help call-center-management service-level-management data-center-operations 00 more less
    • $13.33 HOURLY RATE
    • NO FEEDBACK GIVEN
    • 0 HOURS
    • TUNISIA
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 6 TESTS
  • Specialist

    Being an accountancy undergrad with years of experience being a CPA's assistant, I am highly trained in basic accounting and bookkeeping and I also have some knowledge on payroll. I have also been in the BPO industry for 3 … more

    Being an accountancy undergrad with years of experience being a CPA's assistant, I am highly trained in basic accounting and bookkeeping and I also have some knowledge on payroll. I have also been in the BPO industry for 3 years now specializing in customer service support and also back office wherein my job is to sort and enter clients business deals into a database provided by them and to communicate with them through email or chat. I am knowledgeable on all basic Microsoft Office applications and others as well. I am willing to try new thing as my career develops.  less

    microsoft-excel microsoft-powerpoint google-docs data-encoding data-entry internet-research windows-movie-maker customer-service customer-support technical-support proofreading software-testing game-testing 00 more less
    • $4.44 HOURLY RATE
    • NO FEEDBACK GIVEN
    • 0 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 1 TEST
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