Pro-active, forward-thinking, and success driven business professional with 10+ years progressive experience. Up to date with modern administrative practices. Fast efficient, resourceful and knowledgable Offering advanced technical skills in Microsoft Office Suite and other applications/systems, high analytical thinking Providing quick turn around on projects and tasks. I possess excellent verbal and written communication skills and accustomed to working within budgets and meeting deadlines. An NDA is available upon request My impressive skillset includes: - Project Management | Copywriting - Writing | Proofreading | Editing - Time Management | Planning | Organization - Outstanding Verbal | Written communication skills I have also accrued 10 years of help desk experience related to interoffice troubleshooting
chat support Job Cost Overview
Typical total cost of oDesk chat support projects based on completed and fixed-price jobs.
oDesk chat support Jobs Completed Quarterly
On average, 158 chat support projects are completed every quarter on oDesk.
Time to Complete oDesk chat support Jobs
Time needed to complete a chat support project on oDesk.
Average chat support Freelancer Feedback Score
chat support oDesk freelancers typically receive a client rating of 4.60.
I am a proven leader, always willing to help other team members. I am experienced with Zendesk, Uservoice, Word, Excel, Google Docs, Ontraport, Basecamp, Five9, LivePerson, Instant Service, Internet Research, and have the ability to learn new or proprietary software quickly. With over 13 years experience working from home, I have the self-discipline it takes to work without a manager standing over my shoulder. I have extensive training and experience in customer service and basic tech support - via phone, email, live chat and ticket support. I have experience following written guidelines and exceeding required quality guidelines. I am able to perform data entry tasks quickly and accurately and have a great attention to detail, allowing me to excel at tasks that some might consider tedious. I have a private office within my home from which to work, so when I am performing tasks for my clients there are no outside distractions or background noise.
Teri Burress Agency Contractor
I would like to expand my knowledge and skills on data entry, customer service and support, and office skills as well as other fields. But I excel in office skills and a personal or virtual assistant is definitely my profession of choice. I am a full-time, online student and maintain a 4.0 GPA in my studies. I am choosing to try to work from home because I have a one year old son and I would like to spend time with him more, not to mention the price of childcare is outrageous. I would love to learn new things and broaden my knowledge of subjects I don't know. Since education and learning is so important to me, I don't want to stop at school. I would love to learn about anything and everything.
With 10+ years experience in customer support and 3 years in team leading experience I'm looking for a telecommute position where I can use my previous experience and expand my management capabilities. Working for different companies as a freelancer, I adapt quickly to every new situation and am always ready to take on a new challenge. I consider myself to be a very responsible and reliable person and I understand the functions and needs for a successful support center. I used to run my own business and worked as a freelancer in Belgium for about ten years. This means that I know very well the importance of customer satisfaction and what needs to be done to achieve it Whether you want to enhance customer satisfaction, evaluate, improve or streamline support processes, assess training needs or need a people manager, do not hesitate to contact me.
Hello. I have very Good knowledge of computer Hardware and Software in general. TOEFL level English. Native Bulgarian speaker. Perfect written and very good spoken. My main area of expertise is Project Management - partucularly in the field of IT development. The other areas that I might be helpful are IT consulting, Highly technical oriented English to Bulgarian Translation,, Business Oriented English/Bulgarian translation, Security and Cryptographics. Photography and Video production, I have studied IT and Business Administration and have 5+ years experience as a Manager as well as IT Consultant.
I'm an experienced worker with extensive knowledge of public information tools & techniques.I am always eager to learn new methods&procedures,& have implemented continuous improvement techniques in my past positions that saved money and increased productivity, like working w/ people & enjoy group projects,but am also a self-starter who doesn't mind working on my own.I volunteer with the local local projects & enjoy participating in community events.My goals are to complete my Master's Degree &broaden my experiences with community relations.I'm good at organizational skills, prioritization & time management.But my greatest strength is my ability to effectively handle multiple projects & deadlines.I've got extnsve experience on administrative position & have the specific skills you are looking for I'm a fast learner who adapts quickly to change & will hit the ground running.I'm dedicated and enthusiastic about helping your company meet its goals, and will provide top-quality results with minimal oversite. I'm an outstanding performer who takes pride in my work.
I have 9+ years’ experience in the field of Customer Relationship Management with Solid knowledge of client communication, negotiation and problem solving. Two years of experience in Project Management and Product Management. I am Well organized, self-motivated individual with the ability to rapidly learn new tasks. Track record for consistently meeting goals and deliver high level of job performance. Proven ability to build strong customer/client relationship.
I communicated information clearly and accurately. Excellent public relations and customer contact ability. Proven ability to handle large volume calls in a professional and courteous manner. Strong background in both client and vendor relations. Proven successful sales leader, trainer, and motivator. Experienced in both customer service and supervisory positions. A positive and confident personality blended with a strong work ethic. Ability to work effectively under minimal supervision. Accurate, assertive, adaptable. Effectively manage many different responsibilities simultaneously. Provide support to clients/prospects surrounding basic and advanced usage of software products through inbound and outbound phone calls and email.Assisted in Training internal staff on new/modified features of software with each release, as well as known issues for product features and how to work around them when needed.
Over the past four years I have continued to grow and learn. I have a strong business background and can learn anything new very quickly. My main goal is to always impress my employers and go above and beyond the requested needs. I'm a perfectionist and a "do'er". I come from a small town which breeds honesty and loyalty. Hire me and you will not be disappointed. A few of my skills: - Fluent written and verbal English skills - Writing has always been one of my talents - Outgoing and willing - Trustworthy - Management Experience - Able to work under pressure - Multitasker - Detail Oriented - Driven, Deliver projects timely - Computer and tech savvy - Some wordpress content experience - Friendly, easy to work with I'm only looking for long-term job opportunities at this time.