Looking for a long-term home-based contract dealing with Customer Service, Quality Assurance for call centers, Email and Chat-Support and the like, can also do data entry/research or any blog/article writing tasks. In odesk, I have worked as a Customer Service Agent and Team Lead handling call/chat and email support for a social discovery site. My current contract is as a Team Lead for oDesk's Marketplace Quality Department. Beyond this, I have over eight years of Customer Service experience handling operations, quality and process improvement in different call centers in the Philippines.
Game Testing Job Cost Overview
Typical total cost of oDesk Game Testing projects based on completed and fixed-price jobs.
oDesk Game Testing Jobs Completed Quarterly
On average, 24 Game Testing projects are completed every quarter on oDesk.
Time to Complete oDesk Game Testing Jobs
Time needed to complete a Game Testing project on oDesk.
Average Game Testing Freelancer Feedback Score
Game Testing oDesk freelancers typically receive a client rating of 4.76.
"Try to improve PERFECTION and unveil the QUALITY by itself." ★ Top 5% in successful oDeskers ★ More than 10000 odesk billed hours ★ More than 35 Projects of 5 star rating ★ More than 65% Repeated Clients ★ Full time freelancer and ISTQB certified QA tester ★ oDesk Top 10% in : Software Testing Test These are the facts which I will not claim unlike other freelancers.. What I claim is "To find out the visible and hidden defects,loop holes,gaps,broken processes,lack of standardization and simplification in your application for which you have chosen oDesk and posted this QA job" ★ ★ ★ ★ ★ ★ ★ I will need and start only with demo URL and ends with bunch of satisfied customers in your portfolio. ★ ★ ★ ★ ★ ★ ★ You wonder how's that possible!!! Here are the facts which end your search and start your smiles.. I am well versed in .. ✔ Testing Domains: Healthcare, e-commerce, e-learning, business intelligence, ERP, CRM, Magento,social media, CMS,Gaming,VOIP, POS, Accounting,Gaming etc. ✔ Types of testing : Smoke, Sanity, Black Box,White Box,Grey,Functional,Regression, System Integration, regression Testing, Build Verification Testing, Compatibility-Cross and Backward (OS/Browser), Internationalization (i18N),User Acceptance Testing (UAT), Basic Performance Testing, ETL Testing, etc ✔ QA methodology and processes: CMMI, ISO, Agile Scrum best practices,waterfall model, RAD, V- model etc. ✔ QA Tasks: Analyze,review and assess user requirements,specifications and models for testability Test Scenario, Test Case, Test Plan, Test Strategies, Test Traceability Matrix, Gap Analysis,Conduct quality assurance on product updates at planned intervals. Triage data issues that emerge from user-feedback to drive product improvements. Creating lessons learnt document on projects ending Risk Management, Mitigation and Contingency Planning,Help develop strategy for growth, including resource needs, automated testing etc. ✔ Bug Reporting tools: Notepad, Wordpad, MS word, MS Excel, MS TFS 2010, Trello cards, JIRA, Mantis, Bugzilla, CodebaseHQ, Redmine, Basecamp, Version one, Assembla, Pivotal Tracker, Issues and many more.. ✔ Bug Analysis Tools: FireBug, FirePath, Xpath Checker, In browser Developer tools Inspect elements and HTTP Requester. ✔ Test Case Management Tools: Microsoft Test Manager, Test Link, Test Rail and Testopia ✔ Version Control System : Microsoft Visual SourceSafe, SVN, Team Foundation Server ✔ White Box Testing tools: NUnit, JUnit, TestNG, MS Test ✔ Performance Testing Tools : LoadRunner, WebLoad, Apache JMeter ✔ Database: SQL Server, MySQL, DB2, Teradata, Sybase, DB2 Mainframe ✔ Operating Systems to test: Windows 2000/Xp/Vista/Win7/win8,Ubuntu,Mac 10.9.2 ✔ Gadgets available for Testing : iPhone 5S,Samsung Galaxy S3, Google Nexus 4,Samsung Duos,iPod touch 4th Gen.(iOS 6),iPad 3 (iOS 7.0),Lenovo Yoga,Kindle Fire 2
My main experience is in quality assurance, but more user experience oriented. Have worked for more than 5 years in the games industry and tried to specialize on product management, reaching out to the clients' needs. Have work in this direction as clients relations and support, as well as designing and improving games and games website. From the technical point of view, i am experienced in implementing and improving Testing processes under agile methodologies, as well as performing manual and automated testing, both desktop and mobile, especially games and e-commerce applications, but not only. Looking forward to find projects that empower the creativeness of the team and the will of giving their best for good results, where self improvement is a must and the accent is put on teamwork.
★ TOP 1% of Successful oDesk Freelancers (Certified) ★ ★ The Only QA Freelancer on oDesk having completed (more than 75 JOBS + 11000 plus HOURS + 5 STAR Rating) all together ★ ★ Ranked Top # 3 QA Engineer at entire oDesk marketplace ★ Logged 9000+ valid defects overall ★ ★ A Full time Freelancer & Certified Software Test Engineer ★ ★ 10 Years of extensive experience in Manual and Automated testing ★ ★ Plenty of experience in Agile/Scrum/Kanban/Lean methodologies ★ 100% client satisfaction ratio ★ ★ 75 % are repeated clients ★ ★ 100 % flexible, can work in any time zone ★ ★ The apps I have tested are in All Time Great/Award winning categories like Color Splash, Brainscape, Timeline 3D, Language Therapy, Gametime, etc.. ★ oDesk Top 10% in : ✔ Software Testing Test ✔ SQL Test, ✔ MS SQL Server Test, ✔ US/UK English Basic skills Test, ✔ English Spelling/Vocabulary Tests, ✔ Wordpress Test, and many more... ★ Devices available for Testing: ★ iPhone 6 (iOS 8.1.3) iPhone 5 (iOS 8.1) iPhone 4s (iOS 7.1.2) iPad 3 (iOS 7.1) Samsung Galaxy S5 (Android 4.4.4) Samsung Galaxy S3 (Android 4.3) Google Nexus 7 (Android 4.4.2) Windows XP/7/8 (All Browsers) Mac OS X (10.9.2) ★ I work in a unique way: You don't have clear requirement !!! No Problem, I don't need it. You are still preparing the specification !!! No Problem, I don't wait for that. You have a budget constraint !!! No worries, I would fit into it. You don't have any test cases/test plans/documents in place !!! No Problem, that's where I come into the picture. ★ ★ ★ GIVE ME YOUR APPLICATION, I'LL GIVE YOU THE DEFECTS. ★ ★ ★ Let me go through and analyze your application and, I would provide how to proceed with the testing, How effectively your application can be tested, I will come up with better test cases/ comprehensive test plans, important business and use cases and most importantly unique and incredible application improving and business fetching suggestions. My job doesn't end here. Once I verify the defects in all major browsers/OS, I log them in whatever format/tool you choose along the with the defects screenshots & videos. I won't leave you until I verify and close all the resolved defects. SO If you are looking for above skills and qualities then your search ends here!! If you still have some doubts, take a look at the feedbacks provided my valuable clients. I deliver what I promise, I do not promise which I can not deliver. Being a true professional, I dare to do whatever it takes to make my client's business successful and see his/her smile at the end of the day. I am sure we can do business! Cheers!
General services offered: * Project Management (mobile/game apps) * Graphics Design / Illustration (Illustrator, Photoshop) * Web Programming (from scratch or Wordpress) * Quality Assurance / Testing * Documentation (technical, academics, test scripts) Others, in some detail: * eBook formatting (Word, PDF, InDesign) * Powerpoint & Prezi business/academics presentations * Virtual Assistance (dynamic & diversified!)
HELLO I would like to invite you to improve your cost leadership in the market by taking out unnecessary labor expenses. With my virtual assistance services, you can have your secretarial, clerical and administrative work in an office with the least expense as these can be effectively done remotely.As a productive member of an organization I would deliver my expertise with honesty, commitment and hard work. PROFILE A gifted Virtual Assistant and Customer Service Representative with over 10 years experience in performing office support duties which involve providing information to the public, receiving payments, addressing customer complaints, preparing and maintaining records within the finance department, and performing other duties as required. Has strong leadership in customer service, employee training, and communication. Primary focus includes technical procedures, research/operations analysis, and quality methods. Appreciated for solving difficult problems efficiently and quickly. Cool-under-fire approach to achieving the work. Professional, easygoing team player committed to goals of the organization. Exceptional Work Skills Include But Are Not Limited To: 1. Replying to emails; 2. Conduct of research; 3. Organizing schedule; 4. Live chat operator; 5. And secretarial functions such as – 1. Resolve customer query; 2. Research solution for customer issues; 3. Take care of service contract renewals and changes; 4. Process order and order validation and price checking; 5. Validate commission details; 6. Check terms and conditions of contracts; 7. Receive orders 8. Shipping 9. Take care of service operations SUMMARY OF QUALIFICATIONS More than five years experience in: • Excellent knowledge of modern office practices and procedures; correct spelling, punctuation and grammatical usage. • Sound knowledge of basic business arithmetic; techniques and methods of using standard word processing, spreadsheet, database and other office software and equipment. • Uncommon knowledge of practices and procedures related to the accounting for cash receipts and the maintenance of revenue accounts. • Great knowledge of the procedures of a City government. • Profound skill in using spreadsheets and word processing software packages, organizing data and materials, and preparing reports and documents and in entering data accurately and efficiently. • Immense ability to type accurately at a rate of 40 w.p.m.; use 10-key calculator by touch; interact tactfully and effectively with members of the public, co-workers and managers. • Strong ability to interpret, apply and explain applicable codes, ordinances, policies and procedures; research information and solve customer service problems. • Exceptional ability to enter data accurately and efficiently into appropriate data system; make accurate arithmetic calculations and maintain accurate records and files. • Proven ability to receive cash and make change; balance cash and receipts and maintain accurate financial records and documentation. • Uncommon ability to understand and carry out written and oral instructions; perform detailed clerical work and maintain attention to detail despite frequent interruptions. • Immense ability to establish and maintain effective working relationships with those contacted in the course of the work. Exceptional Work skills Include but are not limited to: •Identifying, researching, and resolving customer issues using the computer system. •Follow-up on customer inquires not immediately resolved. •Completing call logs and reports. •Researching billing issues. •Researching misapplied payments. •Recognizing, document and alert the supervisor of trends in customer calls. •Recommending process improvements. •Other duties as assigned.COMPUTER SKILLS DEVELOPED PROFICIENCES: •Windows •Client Service Management •Exchange, Outlook, Netscape •MS Office Word, Excel •TSO, VTAM, CICS, JCL •DEC VAX/VMS, OSS 2000 •Security Clearances : NATO TS , COMSEC TS •Familiar with SORD and BOSS Siebel/Remedy Databases LANGUAGES English: Native language Spanish: Intermediate Listener, Intermediate Speaker, Intermediate Reading and Writing
Hey, My name is Paul, I'm in mobile game development for 4 years already. I spend almost all my time on playing and developing games. Being generalist I have skills in 3d modelling, character rigging, skinning and animation in 3ds max and Blender, providing graphic assets to programmers, making level design in Unity 3d and many other useful things. If you plan to make a game, ask me for advice, I will provide pros and cons for your idea by analyzing current market situation.
Offer the services to enhance the quality of a product / project by validating quality against standards. Assurance of Best Customer Satisfaction. I have more than 3 years experience in software testing. I have strong understanding of software development life cycle and QA place in it, software testing principles and methodologies. Experience Summary: • Having 3 years of experience in manual testing. • Worked on domains like ERP, CRM and e-commerce. • Experience in Client/server & Web Based Application testing. • Experienced in design and execution of Test criteria and organize the testing process. • Proficiency in defining and executing Test cases, developing and maintaining Test scripts, Test Data & analyzing test results, Bug reporting and writing Test Plans. • Extensive experience in Manual Testing. • Participated in Functionality Testing, GUI Testing, Integration Testing, Regression testing and System testing. • Good knowledge of Testing Methodologies and Different phases of testing. Enthusiastic about learning new concepts in emerging technologies. • Reporting software bugs and interacted with developers to resolve technical issues. • Profound Knowledge of SDLC and Software Testing Life Cycle. • Good problem solving and analytical skills. • Good Communication and Interpersonal skills.
I am a student of the Economic faculty in Zagreb, module Bachelors Degree in business; previously i have studied Law from which i learned a lot, especially when it comes to logical and thorough document analysis. In the last 5 years i was a part of the management in a racing team, a helper in development of an android application, assisted in translation of legal documents, and obtained the duty of student mentoring in my current faculty. My strongest points are in the accuracy, meticulousness and diligence in work, logical understanding of the task and even unconventional and out of the box thinking when it comes to finding a solution. Regarding my translation skills, I am capable of Croatian-Serbian-Bosnian-English-German translation (in any of the combinations CRO/SRB/BIH/EN/DE).
I've been in IT for 15 years, and I've grown from being a "simple" developer during my studies, to actually being a PMO in a leading company in the north east of Italy. In these years I've often been in charge of leading projects in foreign countries, like Croatia, Czech Republic and Germany, having in this way also the possibility to improve my language skills. In my spare time I translate technical IT articles from english to italian and design game software