Customer support Freelancers

Showing 1,069 freelancers

Customer support Freelancers

Showing 1,069 freelancers

  • Customer Service Support/care

    I have over twelve years of experience in inbound and outbound customers service, support and customer retention. My goals are to listen to customers, and resolve issues in a timely manner and to their satisfaction. I have up sell skills … more

    I have over twelve years of experience in inbound and outbound customers service, support and customer retention. My goals are to listen to customers, and resolve issues in a timely manner and to their satisfaction. I have up sell skills. I have excellent verbal skills. i type upwards of 40 WPM. I have my own fully equipped home office. Barbara Clain Great Neck, New York 11021 516 570 0441 zimbarb@gmail.com Talented, dedicated and skilled Customer Service professional with ten years of service working for two major sales companies with Administrative duties, and Customer Care- Service. Seeking the position of Customer Care in a call center environment where I have many years experience and I enjoy and am productive in. Strong skills on high volume inbound calls. Sales experience, customer retention experience. • Possess excellent communication and observation skills • Able to comply with professional standards and practices • Self-directed and able to work in interdisciplinary environments • Able to work with little supervision. • Have worked in environments ranging from In Office, to fully equipped to Home Office. • In-depth knowledge of planning and managing large projects. • Able to plan, set, organize and accomplish goals and objectives in fast-paced environment • Good leadership and decision-making skills Professional Experience Customer Care Representative SOCOR 2004-present . • Generate excellent results and customer retention • Provide customer care and service handled extremely busy inbound calls. • Followed inventory, and payroll. • Work with spreadsheets and data entry Thomas Publishing 1994-2001 • Handled incoming calls or inquiries from prospective customers or clients • Assisted customers effectively by solving customer disputes • Provided customer additional information or explains services • Discussed products offered and ensures customer satisfaction • Ensured that customer care requirements are met with appropriate competence and delivery High School Diploma 1985- John L. Miller Great Neck North High School Associates Degree - Wheelock College Boston MA 1989 HIPPA Certified  less

    customer-support 00 more less
    • $17.50 HOURLY RATE
    • 4.6
    • 752 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 0 TESTS
  • Top Sales Generator, Quality Control Manager, Admin Support and Recrui

    Over the last decade, I have been heading inbound and outbound sales teams for multi-national companies. The jobs require great sales skills, quality service and management. My strengths are in sales for what ever niche. From generating warm leads to doing cold calls, from low end to high ticket sales.

    customer-support article-writing 00 more less
    • $10.00 HOURLY RATE
    • 5.0
    • 865 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 1 PORTFOLIO ITEM
    • 5 TESTS
    ASSOCIATED WITH:
  • RN, TSR, CSR

    My objective is to seek for a full time job that will fit with my qualifications. I worked in a contact center company (Sutherland Global Services Inc.) for two years. My responsibilities are taking inbound calls and emails from our … more

    My objective is to seek for a full time job that will fit with my qualifications. I worked in a contact center company (Sutherland Global Services Inc.) for two years. My responsibilities are taking inbound calls and emails from our customers who have issues on their accounts and devices (Ereaders/PC application/eBooks) and supporting customers with their order inquiries and questions about our products and services. The knowledge and experience I gained have given me a unique set of skills that I believe will be an asset in your good company. My working experience developed my communication skills and ability to work with less supervision.  less

    customer-service customer-support 00 more less
    • $3.33 HOURLY RATE
    • 5.0
    • 15 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 5 TESTS
    ASSOCIATED WITH:
  • Customer Service Rep/Live Chat/Social Media/Supervisory-Skills/

    Over the last 2 years, I have provided excellent customer service support via live-chat or over the telephone as an oDesk contractor. I have worked for startup companies and small businesses. My core competency lies in complete understanding of your … more

    Over the last 2 years, I have provided excellent customer service support via live-chat or over the telephone as an oDesk contractor. I have worked for startup companies and small businesses. My core competency lies in complete understanding of your customer needs, and I am seeking opportunities to serve your clients as well as your business. I also have some experience in the following areas: Translation English-Spanish, Spanish-English, recruiting, interviewing, training and managing new personnel. I'm a psychologist, graduated in 2003 from Universidad Pontificia Bolivariana in Medellín, Colombia. I have 8 years of experience in therapy and human resources. I would like to work with live chats, surveys, data entry, customer service, web research, employee supervisor. I studied my elementary school in Miami, USA. I learned to speak, read, and write in English before I learned Spanish.  less

    data-entry customer-service customer-support translation-spanish-english 00 more less
    • $5.56 HOURLY RATE
    • 4.7
    • 2768 HOURS
    • COLOMBIA
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 5 TESTS
  • Accounting /Appointment Setter/ Bookkeeper / Customer Service Rep/port

    To be able to hone my ability and skills and be part of the great team. Increase the amount of my income from my work sources by not less than the competitive salary per year for each of the next … more

    To be able to hone my ability and skills and be part of the great team. Increase the amount of my income from my work sources by not less than the competitive salary per year for each of the next five fiscal years while working at home. I would always want to be as productive as when I was still working in an office environment when working at home. Spending quality time with my family and my son is always best and earning at the same time is my goal. I've been in the online world for 6 years, both inbound and outbound campaign in the BPO Company .I have 6 years Customer Service Representative experience with customer support answering and creating tickets of the customers , I used to handle collection campaign and payment recovery and I was awarded as a Top Agent, Complete Attendance and QA score awarded. I used to handle as well the Data Entry position on typing the exact words from the PDF file system of the client to MS word,spreadsheet on which i can type 50 wpm. I used to handle Fortuna Pharma wherein online medicine offered and I was able to target the sales at least that cost $2000 a week. I used to Handle Event Research, I handled financial account for inbound calls GMAC US and CANADA. I have telemarketing and appointment setting experience both offline and online.I used to handle hotel reservation, and order taking online. I handled Web Research for B2B Companies as well as LEAD GENERATOR for all types of research, I handled MEDICAL PARAMEDS for billing and follow up results.I have the qualities you are looking for, I can easily adapt to different environment, I am flexible and willing to learn new things. I am hardworking, honest polite and dedicated to my work duties. I know I can excel and what I don't already know, I will learn. I have the potential and the capability for performing great things here. I also have the zeal for which this company looks for in an employee. I have a lot of experience. I am a team player and a fast learner and able to contribute to this company. I am highly motivated, and would be a great member of your team! I am friendly, helpful, honest and I believe in myself and what it takes to be successful in this position.  less

    telemarketing customer-service customer-support email-handling 00 more less
    • $8.89 HOURLY RATE
    • 4.3
    • 96 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 1 PORTFOLIO ITEM
    • 2 TESTS
  • Customer Service,Microsoft Office, Experienced Website Content Writer.

    I have an Associates of Arts Degree in Visual Communications along with a Bachelors of Science Degree in Communications. I am now hoping to use the skills I have learned to benefit companies that require my services. I have written … more

    I have an Associates of Arts Degree in Visual Communications along with a Bachelors of Science Degree in Communications. I am now hoping to use the skills I have learned to benefit companies that require my services. I have written several articles for a local news website which provides informative information benefiting my community. Samples of my work can be supplied upon request. I have excellent skills in using both Mac and Windows operating systems along with Microsoft Office products; Word, Excel and Powerpoint Presentations I look forward to offering my services to your company.  less

    customer-service customer-support travel-agent 00 more less
    • $10.00 HOURLY RATE
    • 5.0
    • 113 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 6 TESTS
  • Reliable Admin / Virtual Assistant, proficient in Data Entry

    Over the last 3 years, I have gained extensive experience in Customer Service Support, Administration, data entry and related fields. My competence has been in ensuring both client and customer satisfaction. I am seeking opportunities in administrative, sales and customer … more

    Over the last 3 years, I have gained extensive experience in Customer Service Support, Administration, data entry and related fields. My competence has been in ensuring both client and customer satisfaction. I am seeking opportunities in administrative, sales and customer support. Excellent spoken and written English, computer literate with knowledge in Windows 7, Microsoft Office 2007, Google Apps, Email and Internet.  less

    data-entry customer-service customer-support 00 more less
    • $6.67 HOURLY RATE
    • 4.9
    • 274 HOURS
    • KENYA
    • LAST ACTIVE
    • 1 PORTFOLIO ITEM
    • 4 TESTS
  • Operations & Customer Support

    Over the last 5 years, I have developed my Operations skills & Customer services skills Excellent communication and inter personal skills. Potential for Hard Work and quick learning Capabilities. Involvement in every work with my best, which proves to be successful … more

    Over the last 5 years, I have developed my Operations skills & Customer services skills Excellent communication and inter personal skills. Potential for Hard Work and quick learning Capabilities. Involvement in every work with my best, which proves to be successful. Can work under pressure, reaching the targets. Adaptive & Patient, Thirst for learning new technologies. Team facilitator & Amigo  less

    customer-support 00 more less
    • $2.78 HOURLY RATE
    • 5.0
    • 2 HOURS
    • INDIA
    • LAST ACTIVE
    • 1 PORTFOLIO ITEM
    • 4 TESTS
  • virtual assistant & data entry professional, Telemarketer

    Experience in using Internet and Research • Have Expertise in using search engine tools and Internet • Good communication To build and develop long-term professional relationships with clients and work vigorously to create value for them with an aim to contribute to … more

    Experience in using Internet and Research • Have Expertise in using search engine tools and Internet • Good communication To build and develop long-term professional relationships with clients and work vigorously to create value for them with an aim to contribute to my clients' success by helping them meet their goals. • and interpersonal skills • Ability to work under pressure • Analytical and problem solving skills • Expertise in the usage of MS office tools namely, MS- Excel, MS-word, PowerPoint, •.Lead Generation •Customer service Agent •Telemarketer  less

    research-papers customer-support customer-service accounting 00 more less
    • $3.33 HOURLY RATE
    • 5.0
    • 0 HOURS
    • PAKISTAN
    • LAST ACTIVE
    • 3 PORTFOLIO ITEMS
    • 8 TESTS
  • Social Media Expert, Author Services Provider

    1. Social Media Marketing – As an Author, I know how you feel about the hours spent marketing your books online via social media. For most of us, it is a labyrinth that seem to take forever to understand and gain … more

    1. Social Media Marketing – As an Author, I know how you feel about the hours spent marketing your books online via social media. For most of us, it is a labyrinth that seem to take forever to understand and gain an expertise in, especially when all you want to do is write those books you’ve been planning to for the longest time. Thank heavens Facebook, Twitter, Pinterest, Goodreads, etc are my friends. :) Prior to becoming a self-published Author, I spent years working as a social media marketing specialist for several entrepreneurs and have gained enough years of experience and knowledge in social media marketing. I managed Facebook fan and group pages, Twitter accounts, Pinterest profiles and more. Aside from helping people’s names, products and brands become household names, I also manage my own and have gained quite a decent amount of following and a reputation of authority in my niche over the years. 2. PR and online marketing – Let me assist you in getting those marketing materials you’ve poured so much of your time and energy on crafting get to the hands of the right people. I have built a solid database of information on how to get your press release articles published on various reputable PR websites and over the years, I have built a good relationship with some of the movers and shakers of the PR industry. 3. Blog maintenance/web content writing – Your blog is just as important as your books. Your website is your online fort – a dedicated space where your fans drop by to get information and updates on your latest creative projects, interact with you through your blog’s comment section and basically to get to know more about their favorite Author. However, blogging also means giving your fans something regular to visit, it means spending time to socialize with them via your blog, scheduling posts on a regular basis, maintaining your website, researching on great content material to put up on your blog and so on. Sounds time consuming, doesn’t it? Leave all that to me, I can most certainly help! 4. Scheduling author interviews and blog tours – Not quite reaching a good fan base due to lack of exposure? Let me assist you in getting author interviews and blog tours from various outlets and mediums (blogs, podcasts, tv) and gain the exposure that your book needs. Other online profiles: Website: http://trishkayelleone.com Twitter : @zheyrhumbee  less

    customer-support recruiting telephone-skills article-writing project-management 00 more less
    • $7.78 HOURLY RATE
    • 4.9
    • 639 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 1 TEST
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